Userpilot

OCTOBER 5, 2021

OKRs vs KPIs – the most recent darlings of the SaaS world. Everyone wants to use them, but a lot of people tend to confuse what they are for and how to actually implement them properly. How do they compare to metrics ? KPIs are there to help you keep track of how your results are performing.

Onboarding KPIs 145

Onboarding KPIs Analytic Tools KPI Customer Experience 145

Reveal

JULY 21, 2023

Reveal Embedded Analytics If you’ve ever struggled to create new dashboards with similar KPIs, integrations, and layouts but different data sources, this article is for you. Ease of Use: This depends on how they have been built, but dashboard templates are typically designed to be user-friendly and intuitive.

Data Visualization 95

Data Visualization Dashboard Analytic Tools Customer Experience 95

Userpilot

MARCH 17, 2024

Are you tracking SaaS metrics without knowing how to make the analytics process easier? This makes it much easier to extract insights from your analysis compared to looking at mere numbers. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Dashboard 95

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. We’ve written a lot—and I mean A LOT—of content focused around mobile product management. What Is Mobile Product Management?

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. This article shows you how. Best practices for effective customer acquisition and product-led growth. Focus on the right customer acquisition channels.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? This is the main question we discuss in this article, so if you’re after the answer, you’re in the right place! A well-structured product team requires a product leader – either a product manager or a product owner.

Analytic Tools 94

Analytic Tools Feedback Software Research Software Product Research 94

Userpilot

JULY 15, 2021

Despite its growing popularity, many people are still unfamiliar with SaaS product marketing. A common question is: what is SaaS product marketing? And how is it different from traditional marketing? Most importantly, how does it benefit your SaaS business? What is SaaS product marketing?

Research Software 98

Research Software Onboarding KPIs Definition Product Marketing 98

Amplitude

FEBRUARY 1, 2021

A lot of teams obsess about getting everything perfect for product launch day. There are bugs to iron out and blog posts to write. But now, a great product launch is all about the bigger picture. In this context, your product launch strategy isn’t just a plan for launch execution. Is it to improve adoption?

Product launches 111

Product launches Strategy User Testing Product Research 111

Userpilot

OCTOBER 30, 2022

Tired of churn and want to drive retention for your brand? That sounds basic, but it can get complicated as your customer base grows. And it doesn’t matter what systems or tools you use; you’ll struggle if user satisfaction isn’t the bedrock of your customer retention strategy. Choose a data-driven approach.

Feedback Software 96

Feedback Software Data Visualization Customer Communications Customer Experience 96

Userpilot

MAY 3, 2023

This is the main question we tackle in the article, so if you’re after this answer, you’re in the right place! We look at the onboarding features Pendo offers, how to use them, and their pros and cons. Finally, create and launch your flows. How do you use Pendo for onboarding? What is it? Read on to find out!

Onboarding KPIs 98

Onboarding KPIs Software Review Analytic Tools Data Visualization 98

Userpilot

AUGUST 23, 2022

In this article, we’ll go over the differences between these two functions and how they work together to improve customer satisfaction and drive business growth. Support KPIs: First response time, resolution rate, effort score, user satisfaction. Consider building one for your SaaS. How to drive customer success for your SaaS?

Customer Experience 92

Customer Experience Feedback Software Customer Feedback User Testing 92

The Product Coalition

DECEMBER 11, 2022

If you are familiar with the term, it’s probably because you or your company have begun using DevOps processes and tools in your daily work, or because you have plans to do so sometime soon. It’s also important to automate your test cases, so they don’t have to be done manually each time.

Feedback Software 125

Feedback Software Analytic Tools Data Visualization User Testing 125

Userpilot

AUGUST 16, 2022

What if you knew that not all goal-setting frameworks are beneficial to your team? But choosing a framework is easier said than done. You need to ensure it is the right fit for your team. Let’s dive into this article to find the perfect goal-setting framework to grow your product. The golden circle.

Feedback Software 98

Feedback Software Research Software Framework User Testing 98

The Product Coalition

MAY 9, 2020

Product Data Management (PDM) is the process of collecting, organizing, storing, and sharing data within an organization. You might also have heard that it comes under the umbrella of Product Lifecycle Management (PLM) and is sometimes referred to in software engineering as version control. How do Product Managers Use Data?

Data Visualization 90

Data Visualization Analytic Tools Onboarding KPIs User Testing 90

Userpilot

JULY 14, 2022

Getting user onboarding right is critically important for any SaaS: in this article, we’re going to explore the powerful concept of minimum viable onboarding. We’ll start by looking at what user onboarding is, then look at why minimal viable onboarding is valuable, and finally how to implement it in your product.

Customer Experience 95

Customer Experience Analytic Tools Customer Feedback Data Visualization 95

Mind the Product

FEBRUARY 22, 2017

There are some important differences between managing a solutions vs a platform product, in terms of providing product value (I wrote about becoming a platform Product Manager recently for Mind the Product ). One of the key differences is how you determine and track valuable key performance indicators (KPIs).

Reporting Tools 89

Reporting Tools Analytic Tools Data Visualization User Testing 89

Userpilot

JUNE 28, 2022

Are you wondering what customer experience KPIs and metrics you should track? Choosing the right KPIs can make all the difference when it comes to retaining your customers in the SaaS business. There are eight key CX KPIs that you need to measure. What are customer experience KPIs?

Customer Experience 52

Customer Experience Feedback Software Analytic Tools Onboarding KPIs 52

The Product Coalition

JULY 1, 2022

All the user acquisition in the world won’t matter if you’ve got a high churn rate on your app. instead of leaving your app. Have you ever got so frustrated with an app experience that you immediately started googling how to deactivate your account? Your users have. Your app onboarding isn’t good enough.

Analytic Tools 117

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 117

Userpilot

MAY 17, 2022

Looking for product announcement examples to help inspire your next successful launch? You're in the right place. This article covers all you'll need to know as a product marketer or product manager about crafting great product announcements: What are they? How do you create one?

Research Software 98

Research Software Onboarding KPIs Product Research User Testing 98

Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

User Testing 97

User Testing Customer Experience Customer Feedback Certifications 97

Userpilot

FEBRUARY 21, 2022

What does a successful SaaS product launch look like? You’re in the right place if you’re looking for answers to the above questions. A successful SaaS product launch campaign consists of three stages: the pre-launch stage, the launch stage, and the post-launch stage. How do you launch a SaaS product?

Research Software 98

Research Software Feedback Software Onboarding KPIs Product launches 98

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. We’ll explore what it is, why it matters, and how to craft a customer onboarding process that engages and delights your users every step of the way.

Analytic Tools 97

Analytic Tools Onboarding KPIs Research Software Feedback Software 97

Userpilot

DECEMBER 21, 2022

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. But how to do it right?

Analytic Tools 98

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 98

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! Are you in?

Data Visualization 94

Data Visualization Analytic Tools Embedded Analytics Feedback Software 94

Userpilot

APRIL 18, 2023

In SaaS, customer success is needed to ensure that your customers achieve their desired outcomes with your product and become loyal advocates for your brand. But how do you create a customer success strategy that works? Here are 15 customer success tactics: Learn about your customers with welcome surveys.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

SEPTEMBER 10, 2022

And how can product managers use them to tackle the challenges they face? A framework for problem-solving allows product teams to find the causes of the problems and generate solutions in an organized way. What is a framework for problem-solving? If you are after the answers to these questions, we’ve got you covered!

Framework 98

Framework Feedback Software User Testing Research Software 98

Userpilot

SEPTEMBER 28, 2022

Setting smart product goals is a vital skill for any sensible SaaS owner or product manager to get right. In this article, we’re going to explore what makes an effective product goal, the difference between goals and product initiatives, how to set them and make them work with your product backlog, and more.

Product Goals 98

Product Goals Feedback Software Customer Feedback User Testing 98

The Product Coalition

JULY 18, 2020

Product Analytics is the term applied to the automated gathering, analysis, and visualization of data. Most people first get their introduction to analytics through the popular Google Analytics, but there is a variety of analytics software specifically for tracking user actions on digital products.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users!

Product Research 97

Product Research User Testing Customer Feedback Research Software 97

Userpilot

JANUARY 18, 2023

With so many product marketing strategies floating around the SaaS world, it can be hard to identify the right one. In this guide, we’re going to go over what PLG marketing is and why it just might be the perfect approach for your business. What is product-led growth? What does PLG stand for in marketing?

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs Marketing 97

Indicative

JUNE 1, 2020

If you’re on a marketing team at a gaming company, you need to prepare for this shift with insight into your full customer lifecycle from acquisition to product engagement. You need a perspective that takes you beyond surface-level data to understand the nuances that move your business forward. . year-over-year growth in 2020.

Data Visualization 129

Data Visualization User Testing Marketing Customer Feedback 129

The Product Coalition

MAY 20, 2020

Good data visualization helps you to unlock new insights, monitor your KPIs, understand user behaviour, and effectively communicate data with non-tech teammates. Why is Data Visualization important for Product Managers? As a Product Manager, you may be working in partnership with a Product Ops Manager on data visualization.

Data Visualization 85

Data Visualization Analytic Tools Reporting Tools Embedded Analytics 85

Userpilot

AUGUST 16, 2022

Marketing experiments give you an insight into how well marketing strategies will perform before implementing them. But how should you run them? In this article, we’ll start by exploring how to conduct a marketing experiment and give you different experiment ideas to try in your SaaS business. Choose the audience.

Research Software 98

Research Software Feedback Software Analytic Tools Customer Experience 98

Userpilot

OCTOBER 1, 2022

Successful software adoption makes it possible to retain users, increase product stickiness , and grow your SaaS. Your software adoption rate is the percentage of signed-up customers that become active users. Your software adoption rate is the percentage of signed-up customers that become active users.

Feedback Software 98

Feedback Software Research Software User Testing Onboarding KPIs 98

Userpilot

JANUARY 14, 2023

What is product success? What can product managers do to improve their chances of building successful products? How can they measure that their product is on a path to success? These are the three key questions we explore in the article, so if you’re after the answers, you’re in the right place!

Feedback Software 98

Feedback Software Research Software Product Research User Testing 98

Userpilot

JUNE 17, 2022

MBO vs OKR: Which is the better method for managing your employees and business objectives? Let’s help you find the differences so you can choose the most relevant one to maximize customer retention and boost your SaaS growth. Setting the team vision and mission is the first thing you should do to motivate your employees.

Feedback Software 52

Feedback Software Product Research Customer Feedback Reporting Tools 52

The Product Coalition

JUNE 17, 2020

The Importance of Data-Driven Product Managers If you don’t have a background in data science, managing data as a product manager can seem like a daunting task. But it’s something you absolutely need to wrap your head around. Here, we’ve laid out the main metrics used by great Product Managers to build even greater products.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Product Management Product Manager 98