Gainsight

DECEMBER 10, 2018

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. CSM & Product’ Is the New ‘Sales & Marketing’. You can’t have a business without a product and you can’t maintain a customer base without Customer Success.

Webinar 71

Webinar Blog Customer Experience Customer Feedback 71

Userpilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. Book a demo now to get started.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

UX Planet

MARCH 17, 2024

By Mary Moore, copywriter at Shakuro The process of manual video creation can be both time-consuming and costly, leading to challenges in meeting project deadlines and keeping up with the demand for engaging visual content. If you are into video production, then you’ve probably heard of text-to-video AI.

Data Visualization 97

Data Visualization Analytic Tools Artificial Inteligence Generative AI 97

Userpilot

FEBRUARY 26, 2024

And how to do it with available product analytics solutions? TL;DR Marketing funnel analysis is the process of evaluating how customers progress from the moment they learn about your product til they convert to paid accounts , and beyond. Start building your marketing conversion funnels but creating all product user personas.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software Research Software 90

Userpilot

JUNE 30, 2023

Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy. Book the demo!

Feedback Software 93

Feedback Software Analytic Tools Research Software Data Visualization 93

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry.

Research Software 88

Research Software Analytic Tools Feedback Software Data Visualization 88

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Discover the critical stages of each funnel and tools that help you gather actionable insights. Create data-driven product roadmaps. Google Analytics – Best tool for tracking website conversion funnels.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Userpilot

MARCH 17, 2024

Analytics dashboards are visualization tools that give you an overview of key metrics. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them. TL;DR Analytics dashboards are tools for visualizing key metrics in your business.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Dashboard 83

Userpilot

MARCH 25, 2024

In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment. TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Repustate – best multilingual sentiment analysis tool.

Data Visualization 89

Data Visualization Feedback Software Analytic Tools Reporting Tools 89

Userpilot

MAY 23, 2023

In this article, we’re going to unpack how AI customer experience can completely transform how people engage with your SaaS. TL;DR Customer experience (CX) encompasses the entire user journey and even broader than that, the wider perception customers have of your product. AI can greatly improve the customer experience.

Analytic Tools 82

Analytic Tools Feedback Software Research Software Customer Experience 82

Userpilot

MAY 2, 2024

Customer retention is vital for product success and business profitability. TL;DR Customer retention is the ability to keep your customers actively using their products. TL;DR Customer retention is the ability to keep your customers actively using their products. It keeps the product fresh and users engaged.

Onboarding KPIs 74

Onboarding KPIs Customer Experience Feedback Software Analytic Tools 74

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. You first have to understand the basics of click tracking and work with different tools that track in-app engagement. tools to use to capture user clicks.

Analytic Tools 89

Analytic Tools Data Visualization Feedback Software Customer Feedback 89

Userpilot

OCTOBER 11, 2022

Customer engagement loops can serve as extensions of your CS and marketing teams. Here’s why: a good engagement loop creates excitement and motivation that keep customers returning to your product. Excited customers who get real value from your product will easily tell others about you. Increase product stickiness.

Feedback Software 79

Feedback Software Analytic Tools User Testing Customer Experience 79

The Product Coalition

OCTOBER 20, 2023

If your product or service matches the expectations of your audience of potential customers, it can be extremely beneficial. Everything, from products to marketing, must incorporate personalization. With AI and machine learning, you can essentially have built-in decision-making and marketing strategy determination tools.

Data Visualization 104

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 104

The Product Coalition

OCTOBER 8, 2023

Additionally, sentiment analysis tools can gauge market sentiment by analyzing social media, news articles, and forum discussions. Machine learning models and feature selection play pivotal roles in constructing reliable predictive tools. These platforms play a crucial role in promoting community engagement and knowledge sharing.

Data Visualization 127

Data Visualization Reporting Tools Feedback Software Customer Feedback 127

Userpilot

JULY 15, 2022

Whether you’re trying to accelerate customer acquisition or increase product engagement, understanding the dark funnel is necessary. Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. The Dark Iceberg.

Analytic Tools 89

Analytic Tools Research Software Feedback Software Data Visualization 89

Userpilot

JANUARY 8, 2024

Best practices for effective customer acquisition and product-led growth. TL;DR A customer acquisition strategy is a comprehensive plan for attracting, engaging, and converting new customers into paying users. In-app strategies for converting free or trial users to paying customers. Book a demo now to begin.

Analytic Tools 99

Analytic Tools Research Software Feedback Software Customer Experience 99

Userpilot

FEBRUARY 26, 2023

Looking to use Mixpanel Analytics for collecting product growth insights ? Mixpanel Analytics helps you collect and analyze data to gain valuable insights into your product’s growth. However, with so many analytics tools available in the market, is Mixpanel the best option for your business? What is Mixpanel?

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Software Review 89

Mixpanel

JULY 8, 2022

If you aren’t familiar with the program, it helps startups find product-market fit faster by giving them up to $50,000 in free credits a year, worth up to 430 million monthly events—more than double the number offered by comparable programs. – Who are my most engaged users? – How many of my engaged users come back?

Data Visualization 111

Data Visualization Dashboard Startups Analytic Tools 111

UX Planet

FEBRUARY 26, 2024

Being a product designer does not mean you can’t draw from architecture, graphic design, or type design. This blog shares a piece of his book, talking about breaking the rules. Article — A digital tool built like a physical product? A digital tool built like a physical product? Rule #1: Break the rules 4.

Research Software 98

Research Software Magazine Branding Banking 98

Userpilot

FEBRUARY 24, 2023

Are you wondering if Appcues offers the right analytics functionality for your product? We also show you how it stacks against Userpilot analytics in case you’re considering alternative products as well. Userpilot is an alternative adoption tool that offers more comprehensive analytics features at a lower price point.

Data Visualization 88

Data Visualization Analytic Tools Onboarding KPIs Software Review 88

Userpilot

FEBRUARY 6, 2023

If you are wondering how actionable analytics can help you boost product growth in 2023, this post is for you! In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. Let’s get started.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Customer Feedback 94

Userpilot

APRIL 10, 2024

TL;DR A knowledge base is a centralized library that offers access to helpful information about a product or service. Your knowledge base should include articles, FAQs, checklists, video tutorials , links to customer support agents, product releases, and feedback widgets.

Feedback Software 81

Feedback Software Analytic Tools Research Software Data Visualization 81

Userpilot

NOVEMBER 12, 2023

Customer intent helps product teams understand customer needs and build solutions that delight users. How Userpilot can help you act on user intent to drive adoption , engagement, and account expansion. How Userpilot can help you act on user intent to drive adoption , engagement, and account expansion.

Feedback Software 93

Feedback Software Analytic Tools Data Visualization Research Software 93

Userpilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. From understanding customers to driving sales, analytics is a crucial tool for modern product managers. In this article, we examine what you can achieve with the product analytics software from Hubspot.

Data Visualization 89

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 89

UX Studio

MARCH 1, 2024

In today’s AI-driven world, the excitement about artificial intelligence is widespread, with numerous tools available to shape our lives and the world. Our blog post guides you through the maze of AI research tools. But the question arises: How useful are the currently available tools, and what challenges do they generate?

Data Visualization 97

Data Visualization Research Software Product Research Analytic Tools 97

Userpilot

MAY 31, 2023

By leveraging AI-powered solutions, SaaS companies can unlock a myriad of opportunities to enhance customer satisfaction, engagement , and overall user experience. Artificial intelligence can help you translate your product ‘s content to remove language barriers and use localization to improve communication.

Analytic Tools 78

Analytic Tools Feedback Software Customer Experience Artificial Inteligence 78

Userpilot

FEBRUARY 15, 2022

6 ways to turn passive customers into engaged users. The best user engagement tools to use to turn new users into active users. Monthly active users (MAUs) refer to the number of unique visitors that engage with your web or mobile app in a month. actively using your product). actively using your product).

Feedback Software 93

Feedback Software Analytic Tools User Testing Onboarding KPIs 93

Userpilot

DECEMBER 22, 2022

There’s a saying that in the modern world, ‘data is the new oil’ For any savvy product manager, onboarding metrics are some of the most valuable data you can get your hands on. Let’s start by looking at customer engagement. None of this is possible without the right tool for the job. Secondary onboarding.

Onboarding KPIs 92

Onboarding KPIs Analytic Tools Customer Experience Customer Feedback 92

Mixpanel

MARCH 11, 2024

In the very early days of Mode, there were three of us: our CEO, who was off talking to investors, our CTO, who was chained to a desk building the product, and me. My job was going to be PMing and working with customers, but we didn’t have any customers at first because we didn’t have a product yet.

Data Visualization 52

Data Visualization Leadership Entertainment Analytic Tools 52

Userpilot

MAY 12, 2022

What are the best practices for new product announcements? What tools and channels can a product manager use to effectively announce new products or features? Let’s dive into how, when, and where to announce your new products or features to increase their adoption and your customer base.

Feedback Software 94

Feedback Software Research Software Product launches User Testing 94

Userpilot

JULY 31, 2023

What does a product marketing manager (PMM) do? Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding.

Product Marketing 84

Product Marketing Onboarding KPIs User Testing Marketing 84

Mixpanel

JANUARY 12, 2023

It’s a product unto itself. And just like a product process, you need data to create something great. It’s a scientific study in human psychology and empathy, the science of knowing what words will help people understand and connect with your brand and product. Start with customer research. That goal is the “a-ha” moment.

Data Visualization 116

Data Visualization User Testing Research Software Product Research 116

Lenny Rachitsky

FEBRUARY 8, 2024

GPTs unlock the potential for an “agent future,” where we assign complex tasks to AI tools. As GPTs advance, we’ll be able to prompt them to engage in more nuanced tasks and ask them to report back when it’s done. Currently, we prompt GPTs, receive rapid responses, and conclude the interaction.

ChatGPT 79

ChatGPT Reporting Tools Data Visualization Research Software 79

Userpilot

NOVEMBER 2, 2023

How is marketing-led growth different from product-led growth and sales-led growth? TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users. TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users.

Feedback Software 90

Feedback Software Analytic Tools Research Software User Testing 90

Userpilot

JUNE 30, 2023

It enables them to reach audiences across the globe to drive market expansion and product growth. Track where most of your current customers come from or where similar products are successful. Website copy, in-app communication , product documents, or legal content are often good places to start. Let’s get right to it.

Research Software 81

Research Software Analytic Tools User Testing Onboarding KPIs 81

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Accessibility features are making UX design more inclusive.

Analytic Tools 94

Analytic Tools Data Visualization User Testing Reporting Tools 94