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Complete Guide on What is Product Service Management

Userpilot

What is product service management? How is it different from product management ? Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. What does it involve and what are its benefits?

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Walmart Product Managers Struggle To Provide A Grocery-Delivery Service

The Accidental Product Manager

Walmart product managers are encountering food delivery challenges Image Credit: Mike Mozart. You would think that if you were a product manager at one of the world’s largest retail companies, getting into a new line of business would not be all that hard to do. Walmart Discovers The Challenge Of Food Delivery.

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8 Blogs That Will Kick-Start Your Creativity as a Product Designer

UX Studio

Here, you will discover a curated list of blogs that offer expert insights, tools, and resources that will enable you to break through creative barriers. With practical tips and hand-picked examples, it will also help you to adopt fresh perspectives to elevate your skills as a product designer. Why Spotify Design?

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Guide to Knowledge Base Creation For SaaS: Steps, Best Practices, and Tools

Userpilot

Knowledge base creation is critical to enhancing self-service support. As your business grows, you can expect the number of support tickets to increase and the stress levels of your customer service team to go up. TL;DR A knowledge base is a centralized library that offers access to helpful information about a product or service.

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Customer Success Blog Posts and Webinars You Can’t Live Without

Gainsight

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. CSM & Product’ Is the New ‘Sales & Marketing’. You can’t have a business without a product and you can’t maintain a customer base without Customer Success.

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Streaming Product Managers Look For Ways To Keep Their Customers

The Accidental Product Manager

Getting customers is hard, keeping them is even harder Image Credit: Stock Catalog There’s no question that streaming services are very hot right now. No matter if you are talking about Netflix, Hulu, Disney+, Amazon Prime, or any one of a number of other services, people seem to be signing up for these new services in droves.

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Heavy Equipment Product Managers Search For New Revenues

The Accidental Product Manager

Equipment product managers are searching for steady revenue Image Credit: Laura Gilmore The product managers for heavy equipment, you know things like cranes, backhoes, rollers, etc., When times are good and people are buying their product, then times are really good. Many are offered free with service agreements.