Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. We’re taking a look at The State of SaaS Onboarding , Mixpanel Product Benchmark Report, Satmetrix 2021 NPS Benchmarks, and Openview Benchmarks and Research. o get the sponge mode on and dive in!

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

APRIL 1, 2022

How do you develop and implement a SaaS localization strategy? A product localization strategy should cover all the aspects of UX like marketing , sales , features , or UI changes. To localize your marketing strategy , research the best channels, SEO-optimize the translated content, and involve local influencers.

Research Software 98

Research Software Feedback Software User Testing Product Research 98

Userpilot

JANUARY 31, 2023

You could also trigger step-by-step guides to demonstrate how they can move to the next stage to experiencing true value from specific features. An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. Let’s dive straight into it!

Customer Experience 96

Customer Experience Analytic Tools User Testing Customer Feedback 96

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on!

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

Usersnap

OCTOBER 3, 2023

Understanding User Experience (UX) is a cornerstone, making UX measurement crucial. UX measurement ensures products align with user expectations, fostering loyalty and retention. Positive UX differentiates products, prevents dissatisfaction-driven churn, and validates decisions through data-driven insights. Happiness 2.

Customer Experience 59

Customer Experience Customer Feedback User Experience User Testing 59

Userpilot

MAY 30, 2022

It’s about the physical screen design (off informed by careful user research). User onboarding processes often share common goals: helping a user interact with a new product, informing and educating them about how it works, guiding them towards positive outcomes, and keeping it as simple and effective as possible.

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Product strategy defines who we are building for, what to build, and how to build it. Are you ready to dig in?

Product Research 97

Product Research User Testing Customer Feedback Research Software 97

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 95

Customer Experience User Testing Analytic Tools Feedback Software 95

Userpilot

MAY 5, 2022

Generally, the product manager is responsible for the product strategy while the project manager – for its implementation. Generally, the product manager is responsible for the product strategy while the project manager – for its implementation. What does the product management process involve? What are its stages?

Product Research 98

Product Research User Testing Research Software Feedback Software 98

Department of Product

OCTOBER 23, 2022

Product Principles – Examples for Product Managers Make decision making easier with inspiration from top product companies Product principles are used by product teams to help guide decision making. Principles can help guide both strategic decisions and tactical decisions.

Research Software 52

Research Software Product Research Product Management Product Manager 52

Userpilot

DECEMBER 7, 2021

Customer-oriented marketing means tailoring your marketing strategy to fit your customers’ needs first, rather than focusing on your business goals only. With a customer-centric marketing strategy, you can improve your customer experience and easily drive product growth by helping new and existing users discover more value.

Feedback Software 98

Feedback Software User Testing Research Software Customer Feedback 98

Userpilot

FEBRUARY 4, 2023

Using tooltips and running webinars to guide customers can help you drive feature discovery. Strategic initiatives serve as the core foundation for your company’s strategies and play a crucial role in their success. Need an example of strategic initiatives so you can implement them in your SaaS business?

Feedback Software 97

Feedback Software Analytic Tools Research Software Product Research 97

Userpilot

SEPTEMBER 10, 2022

What differentiation strategies can a product manager use to make the product stand out in a saturated market? Insights from various teams across the organization should shape the development of the differentiation strategy. A successful strategy will use a combination of these factors. What is product differentiation?

Differentiation 98

Differentiation Feedback Software Research Software User Testing 98

Userpilot

AUGUST 11, 2022

So whether you’re hiring for a customer success (CS) position or applying for a role in this department, this guide will give you clarity on what CS managers do and how to make the most out of your time. Conduct in-app microsurveys and NPS surveys for quantitative and qualitative research. What is customer success?

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userpilot

OCTOBER 10, 2022

Is your product marketing strategy lacking inspiration? How did their product marketing strategy put their audience first? Product marketers define market positions, shape product messaging, and drive product pricing and customer retention strategies. Product marketing strategy vs. traditional marketing strategy.

Feedback Software 97

Feedback Software Research Software Product Research User Testing 97

Imaginary Cloud - Design

JULY 2, 2020

While interviewing a design candidate, I frequently ask about their preferred books on the subject of UI/UX or product design. Be it re-inventing the wheel or trying out new stuff, but without solid foundations, direction and strategy. “Oh, And I follow some blogs”. That’s the moment I know that my interlocutor knows very (very!)

Books 138

Books Technical Review Research Software Data Visualization 138

Intercom, Inc.

DECEMBER 19, 2018

The best of the blog. Significant digits: 240 blog posts, 18 videos. Eoghan McCabe, CEO , and Matt Hodges, VP of Commercial Product Strategy. Des Traynor, Co-founder and Chief Strategy Officer. It has been a year of extraordinary growth at Intercom. What can we do different and better in the year ahead?

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? But it’s an absolutely critical step for any SaaS strategy. SaaS User Persona Example-Userpilot: UX Designer 5. Creating a user persona can be hard sometimes. What is a user persona? How to create a user persona?

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

OCTOBER 31, 2022

When you analyze customer needs, you need to get valuable insights from various customer data sources such as customer feedback , market research, focus groups, and product usage trends. Want to analyze customer needs in a way that will benefit your business? Keep reading to uncover your product growth possibilities! Visualize customer data.

Data Visualization 98

Data Visualization Analytic Tools User Testing Feedback Software 98

Userpilot

FEBRUARY 21, 2023

Here are four steps for building a user adoption strategy: Do customer research and create user personas. User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. But how does user adoption impact your business?

Analytic Tools 91

Analytic Tools Feedback Software Research Software Data Visualization 91

Userpilot

JULY 9, 2021

Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention. The Mom Test by Rob Fitzpatrick is the ultimate guide to talking to customers as a product manager and includes sample scripts and questions you can directly use in your customer interviews.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

JULY 15, 2021

SaaS product marketing is a service that’s applied to SaaS products and apps to generate demand and ultimately drive the adoption and retention of the product by the end-user. Post-launch product marketing strategy focuses on nurturing users further down the funnel. Marketing automation is an integral part of product marketing.

Research Software 98

Research Software Onboarding KPIs Definition Product Marketing 98

Userpilot

DECEMBER 13, 2021

In this blog, we’ll explain why, and how you can get more of your users adopting your product – becoming long-term, stable, and profitable customers. A product adoption process is a system or strategy you use for helping people go from total unawareness of your product to deciding that it works well for them.

Research Software 98

Research Software Feedback Software User Testing Customer Experience 98

Userpilot

APRIL 26, 2022

As different customer segments adopt your product at different stages of its lifecycle, it is essential to select your product adoption strategies carefully. Checklists break down complex tasks into simpler ones to guide users to activation points faster. Want to accelerate your SaaS product but don’t know how to drive adoption?

Analytic Tools 98

Analytic Tools Research Software Onboarding KPIs Data Visualization 98

Userpilot

JANUARY 23, 2023

A successful customer retention strategy starts with effective communication – the right message to the right audience at the right time. Strategies you can use to lean on marketing segmentation for higher retention rates. The first strategy you can use is to tailor the onboarding process for each user persona.

Customer Experience 98

Customer Experience User Testing Feedback Software Customer Feedback 98

Usersnap

JANUARY 26, 2022

In this article, we walk you through the ultimate in-app feedback strategy, including the 5 best ways to engage with mobile customers and collect it (if you’re lost in the haze). The Ultimate In-App Feedback Strategy ?? The Ultimate In-App Feedback Strategy ??. Sounds sweet, right? What you can expect ??????

Feedback Software 111

Feedback Software Analytic Tools Research Software User Testing 111

Userpilot

FEBRUARY 21, 2023

Here are four steps for building a user adoption strategy: Do customer research and create user personas. User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. But how does user adoption impact your business?

Analytic Tools 76

Analytic Tools Feedback Software Research Software Data Visualization 76

Userpilot

SEPTEMBER 29, 2022

The value proposition is the summary of the positioning strategy. If not, refine your positioning strategy. A product value proposition sums up the positioning strategy of the product. What can product managers do to measure and increase it? These are some of the questions we’re answering in the article! Book the demo !

User Testing 102

User Testing Product Research Feedback Software Analytic Tools 102

UX Studio

NOVEMBER 3, 2017

On the other hand, a Product Owner has the responsibility for leading and guiding others as well. If done right, a team can define the product’s goals -> create a strategy to reach them -> come up with tactics -> and break it down to the daily tasks they need to fulfill to get closer to the vision. What is Product Vision?

Vision 96

Vision User Testing Product Research Workshop 96

Userpilot

AUGUST 26, 2021

In this ultimate guide to SaaS product management, we'll walk you through the benefits of SaaS over on-premise software and how you can build a successful product as a SaaS PM. You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

JULY 20, 2022

Select the features that are consistent with the product strategy and solve the problems of the majority of your users. Would you like to know when product managers should use it and how? If so, you are in the right place! The article explains what Quality Function Deployment is and explores its benefits and rationale. Are you ready?

User Testing 98

User Testing Feedback Software Customer Feedback Customer Experience 98

Userpilot

NOVEMBER 1, 2022

7+ customer service personalization strategies. Personalized service sets you apart from competitors since the individual’s customer experience can be the ultimate deciding factor when comparing two products with nearly identical features and capabilities. Customers expect a personalized experience. Address customers by name.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Userpilot

AUGUST 16, 2022

A goal-setting framework offers structured, step-by-step guides on how to establish goals and attain them. A goal-setting framework is a system that offers structured, step-by-step guides on how to establish goals and attain them. What if you knew that not all goal-setting frameworks are beneficial to your team? The golden circle.

Feedback Software 98

Feedback Software Research Software Framework User Testing 98

Userpilot

MARCH 23, 2023

As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. What are the reasons for customer churn in SaaS? And how can customer success teams address them to ensure product growth? However, sometimes things don’t go as planned, and customers churn. moment faster. #3: Want to reduce customer churn?

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

Userpilot

JULY 5, 2022

Continuous Product Discovery and Opportunity Solutions Trees help you stay true to your business strategy while iterating on the product. Why is incremental innovation important for product managers ? In the article, we’re answering these as well as many more questions, so dive in! What is incremental innovation?

Feedback Software 98

Feedback Software Analytic Tools Research Software Product Research 98

Userpilot

JANUARY 30, 2023

Product adoption is crucial for the success of SaaS companies because it secures users to be long-term customers. But what are some product adoption examples you can learn from? Improving feature adoption is easier said than done. The product adoption curve is a distribution curve with five essential segments for the product adoption process.

User Testing 96

User Testing Feedback Software Research Software Onboarding KPIs 96

The Product Coalition

FEBRUARY 5, 2019

Check out the ultimate list of famous product managers you must follow to get the latest product news and inspiration. In a world with such flows, you need some reliable figures to guide you: you need the best product managers. He is very involved in content marketing discussions on his blog. Who are the best product managers?

Research Software 61

Research Software Analytic Tools User Testing Data Visualization 61