Indicative

DECEMBER 8, 2020

Where to start with Customer and Embedded Analytics. You can watch the full webinar recording here: Read on below for a written summary of the webinar. What are Customer and Embedded Analytics? Customer Analytics. In other words, Customer Analytics is the analytics of product. Embedded Analytics.

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Data Visualization Analytic Tools Reporting Tools Customer Experience 120

Userpilot

JULY 9, 2023

Regularly collecting and analyzing customer feedback is essential for monitoring usability and identifying areas for improvement. By embedding different content types, such as video tutorials or webinars , you will cater to users with different learning preferences. Let’s see what’s involved in each of them.

User Testing 88

User Testing Product Research Customer Experience User Experience 88

Centercode

DECEMBER 22, 2020

You can say what you like about 2020, but you can’t say we didn’t learn a lot. Our team was right there, too, and we’re proud to say that we continued not only to support our customers with our platform and services, but we supported testing professionals with in-depth content to help them adapt and improve.

Reporting Tools 75

Reporting Tools Feedback Software User Testing Customer Feedback 75

Userpilot

JANUARY 15, 2024

Let’s review the UI/UX roadmap, what UI and UX are, and how you can get into this career path. What is UX design? What is UI design? For UX, some of these principles include: User Personas : Creating customer profiles that represent your main types of users in order to design an experience that fits their needs.

Research Software 93

Research Software User Testing Feedback Software UX 93

eG Innovations

JULY 2, 2021

Last week, we hosted a great webinar with our partner Conversant Group. John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

The Product Coalition

JANUARY 25, 2021

You can sink into self-pity or work with what you’ve got, and what you’ve got is your product, your knowledge, your authority, and most of all: your creativity. Use them to deliver more value to your customers, support your marketing and sales teams, get more involved with your partners, and more. Blog posts ?—?your

Product Research 95

Product Research User Testing Customer Experience Reporting Tools 95

Userpilot

NOVEMBER 2, 2022

Because it’s the key to a better pricing strategy, competitive advantage, and customer experience. TLDR; Product value describes how much your product helps customers achieve a goal or fix an issue. A value-added product is enhanced with additional features or characteristics to make it more convenient or helpful to customers.

Feedback Software 96

Feedback Software Research Software User Testing Product Research 96

Userpilot

DECEMBER 8, 2022

We’re also looking at what product managers do to increase the survival chances of their products. Good product positioning helps achieve customer fit and avoid customer dissatisfaction. Market research and customer discovery help validate ideas and make sure the market is ready for the product.

Feedback Software 98

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Userpilot

NOVEMBER 1, 2021

If you've ever heard the term "user onboarding " and felt confused as to what it meant, you're not alone. User onboarding is synonymous with educating your customer to get the most out of your product. What's often forgotten, however, is that onboarding is something that should never end!

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Onboarding KPIs Analytic Tools Customer Experience Customer Feedback 98

ProductPlan

JUNE 8, 2021

After reading a blog or a book or attending a conference or talk on product management, I’m always excited to try out the new processes and frameworks I’ve learned about. That’s what IMPACT’s all about , and if we’re not infusing our processes with IMPACT, then we’re potentially spending our energy on the wrong things. Interesting.

Product Research 98

Product Research User Testing Research Software Feedback Software 98

Gainsight

FEBRUARY 23, 2021

Before you start patting yourself on the back, take a look at your company’s customer base. You will probably notice a fairly consistent trend over the last year, which is you have many customers who did not expand their relationship with you. The blog post and webinar were more focused on why Net Dollar Retention is so important.

Framework 64

Framework Feedback Software Onboarding KPIs Customer Experience 64

Userpilot

MAY 12, 2022

What are the best practices for new product announcements? What tools and channels can a product manager use to effectively announce new products or features? Let’s dive into how, when, and where to announce your new products or features to increase their adoption and your customer base. What is a product announcement?

Feedback Software 98

Feedback Software Research Software Product launches User Testing 98

Userpilot

JANUARY 3, 2023

This article will discuss 10 actionable strategies to help you drive more customers by improving MQL to SQL conversion rate. MQL is a potential customer fit for your business, reviewed by the marketing team. SQL is a potential customer with a clear intent to buy in buying cycle’s final stages. Let’s dive in!

User Testing 98

User Testing Feedback Software Research Software Customer Experience 98

Alchemer Mobile

NOVEMBER 25, 2019

What comes next is equally as important. How do you determine what is and isn’t working? How do you know what your customers need and want? You will learn: Why it is critical to be customer-centric and not problem-oriented. Welcome to today’s webinar. Transcript. Ben Johnson: Hey everyone.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Userpilot

JANUARY 7, 2022

What matters is whether your customers find value in your product and whether they actually want to use it consistently. A successful customer onboarding process will solve that problem by educating your customers and showing them how to get maximum value from using it. What is an onboarding process?

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs User Testing 97

The Product Coalition

DECEMBER 2, 2020

Keys to A/B Testing I recently hosted a webinar on the keys to A/B testing and how to structure these components for a company. I decided to post the notes I had as an outline as a blog post since I thought it was a good rough guide. To be clear, it’s not in the format of a normal blog post. Do you have product-market fit?

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User Testing Product Research Testing Onboarding KPIs 97

ProductPlan

SEPTEMBER 30, 2021

What drives product professionals? Product professionals talk to customers and stakeholders to understand what’s important to them. We conduct customer research and stakeholder alignment so we can figure out what matters. Watch our webinar on IMPACT: Applying an IMPACT Prioritization Strategy.

Strategy 52

Strategy User Testing Product Research Customer Experience 52

Userpilot

JULY 18, 2023

Wireframing and prototyping software aids in designing and validating product UI and interaction flows. Customer feedback tools facilitate the collection and analysis of user feedback for customer-centric decision-making. What are the different types of product management tools? Best product management software tools.

Analytic Tools 96

Analytic Tools Feedback Software Research Software Reporting Tools 96

eG Innovations

OCTOBER 29, 2021

In this blog post, I’ll cover some of the history of observability vs. traditional monitoring paradigms, and particularly, how they apply to the new world of microservices and containerization technologies, such as Docker and Kubernetes (K8s). So, this ‘old’ approach is still in use today and is quite valid from an observability perspective.

Analytic Tools 52

Analytic Tools Data Visualization Artificial Inteligence Customer Feedback 52

ProductPlan

NOVEMBER 27, 2018

But what are they? So what are the hard skills that product managers need? The Journal Blog, for example, has built a page listing 11 great frameworks for product managers. This is critical to ensuring the engineers are always working on what’s most important. Things like communication, time management, and focus.”

Technical Advisors 97

Technical Advisors Product Management Product Manager Research Software 97

Intercom, Inc.

APRIL 18, 2019

But it can be a real challenge knowing that’s what you’re doing from the outset. Prospective customers have to be educated. Anthony Kennada , the Chief Marketing Officer at Gainsight , has helped navigate these tricky waters and put the Customer Success category on the map. Investors might not get it.

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Outbound Customer Experience Education Airlines 112

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty.

Feedback Software 93

Feedback Software Analytic Tools Research Software Customer Feedback 93

Userpilot

OCTOBER 1, 2022

Software adoption is crucial to the success of SaaS companies because it secures users to be long-term customers. Your software adoption rate is the percentage of signed-up customers that become active users. Add gamification elements to engage customers with your product. What is software adoption?

Feedback Software 98

Feedback Software Research Software User Testing Onboarding KPIs 98

Userpilot

MAY 24, 2022

Customer acquisition, engagement, retention are essential ingredients for growing a SaaS company. This article throws light on what each of these metrics means, why they’re important, and how you can improve them for your SaaS. Customer acquisition is the process of getting new customers for your business.

Analytic Tools 97

Analytic Tools Onboarding KPIs Customer Experience User Testing 97

Userpilot

JANUARY 28, 2022

It shouldn’t be about bringing back churned customers only, it’s also about engaging back inactive users and before they churn- a win back email campaign can help you with this. Win-back email campaigns are re-engagement emails sent to get inactive customers back. What is a win-back email campaign?

Feedback Software 97

Feedback Software User Testing Customer Feedback Customer Experience 97

Sequent Learning

DECEMBER 10, 2019

As a sponsor of Product Management Today , Revulytics welcomed Steven Haines into their webinar series. In this blog post, Revulytics has highlighted some of the insights from Steven’s webinar, “Walk A Mile In Your Customer’s Shoes” We encourage you to watch the full on-demand webinar for even more details.

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Webinar User Testing Weak Development Team Research Software 52

Mind the Product

OCTOBER 1, 2019

It’s something I’ve said in the past on conference stages, webinars, podcasts, Twitter, and elsewhere. I even wrote about it in my Mind the Product blog post, Lean Strategies for Maturing Products. Here’s what happened, along with my answers to those questions. So what did I do with it all?

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Roadmap Product Research Technical Review Software Review 100

Gainsight

JUNE 11, 2019

We’re starting to see more and more often Customer Success teams serving as the intersection between all kinds of departments Marketing, Product, Sales, and Support. What’s the one thing these teams have in common? The customer, of course! Validate features provided in the app against who our users are.

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User Friction Onboarding KPIs Customer Experience Customer Feedback 70

Revulytics

DECEMBER 10, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. Is it development problems?

Research Software 76

Research Software Reporting Tools Feedback Software User Testing 76

Revulytics

SEPTEMBER 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details.

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Userpilot

JULY 26, 2021

But isn’t that what all companies do? Being product-led means using product-led marketing like pain point SEO, product-focused sales enablement documents, and case studies showing customer success with your product. We’ve compiled a list of two books , two blogs, two podcasts, and three resources on product growth for you.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Revulytics

OCTOBER 30, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. What do we want for them?

Reporting Tools 59

Reporting Tools Feedback Software Customer Experience Data Visualization 59

Revulytics

JULY 1, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. What problem is it solving?

Product Research 63

Product Research User Testing Feedback Software Research Software 63

Gainsight

APRIL 17, 2019

But it does leave you with an interesting conundrum if you happen to be a CEO: What does it mean to be a good CEO? And leaders reimagined service and support in the era of customer success. These same leaders don’t have to be surprised by customer churn , instead always having a sense of “early warning” on customer risk.

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Analytic Tools Feedback Software Data Visualization Customer Experience 79

Revulytics

AUGUST 8, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. Can we build what we’ve planned?

Research Software 54

Research Software Product Research User Testing Reporting Tools 54

Centercode

FEBRUARY 20, 2019

For one, there is no “one size fits all” formula that works for every product, every company, or every customer. This blog post breaks down a beta test into five steps, based on the framework we’ve developed and use in-house. Know what you’re trying to learn with the test. If not, what are their priorities?

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User Testing Product Research Testing Feedback Software 66

Pragmatic Marketing

FEBRUARY 17, 2017

If you wonder what message maps are, why they are important and how to create one, read on. They serve as a messaging structure for developing product-related marketing communications, such as web content, blogs, product collateral and news announcements. These statements validate and expand on your message pillars.

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