Alchemer Mobile

NOVEMBER 18, 2020

Liz has deep experience in fintech product development. Prior to her time in fintech, she founded two connected car startups focused on car app development and the future of transportation. My solution was a difficult sell because, at the time, it was seen as a vitamin and not a painkiller. Here’s what Liz had to say!

Data Visualization 246

Data Visualization User Friction Customer Experience Transportation 246

Intercom, Inc.

DECEMBER 9, 2021

The sounds you hear every day have been carefully curated not just to drive you towards a specific action but also to set a certain mood and encapsulate the brand that created them – just think about the Window’s 95 startup sound, a six-second-long chime composed by Brian Eno and one of the most recognizable sounds of all time.

User Testing 138

User Testing Transportation Customer Experience Research Software 138

Intercom, Inc.

MARCH 31, 2020

We’re fortunate to work with a broad range of customers, many of whom have put their products and platforms to use to fight against COVID-19. Recognizing that many schools did not have time to prepare for remote learning, Albert.io It is now used in over 30% of all UK schools.

User Testing 212

User Testing Healthcare Customer Experience Systems Review 212

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. With his help, in this episode, we delve into the creation of Budapest GO, a game-changer application for public transport in Budapest.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Intercom, Inc.

FEBRUARY 23, 2018

It feels like we’re entering a golden age in relationships between customers and businesses. Business owners had a very finite market they could address so every customer and how they perceived the business really mattered. They continued to force customers to send mail or pick up the phone in order to be heard and get help.

Customer Experience 181

Customer Experience Transportation Messaging Technical Review 181

Pragmatic Marketing

MAY 23, 2017

It’s the experience and the promise of that experience delivered consistently. Starbucks gives us something emotionally that no other competitor can: a completely unique experience. Emotions bridge the gap between product and brand, creating real connections with customers.

Branding 70

Branding Feedback Software User Testing Customer Experience 70

The Product Coalition

NOVEMBER 1, 2022

Consumer behavior in tourism Consumer behavior in tourism will involve decisions, activities, thinking, and experiences that satisfy consumer requirements during the journey. To understand customer behavior in tourism, companies examine interactions amongst influencing elements. People have different motivations for travel.

Research Software 98

Research Software Feedback Software User Testing Travel 98

The Product Coalition

DECEMBER 30, 2022

The video interaction between two users happens over VoIP (Voice over Internet Protocol). MirrorFly delivers the best-in-industry average response time of 3 seconds and latency of fewer than 100 minutes even during weak network connectivity. As of now, MirrorFly has more than 1 billion concurrent users.

Research Software 97

Research Software Customer Experience User Testing Transportation 97

Userpilot

MAY 5, 2022

There are several reasons why a SaaS business will choose a micromarketing campaign over traditional marketing strategies to engage existing users and attract new ones. How to use micromarketing to convert trial users to paying customers and drive growth. Segment all users based on needs and user journey stages.

Research Software 87

Research Software User Testing Customer Experience Data Visualization 87

The Product Coalition

SEPTEMBER 23, 2022

The automotive giant entrusted customer data to a blockchain platform, allowing it to monitor the movement of advertising money. The data is decentralized: all users of the blockchain have access to the registry. Since participants share a single source of authentic data, they can view transaction details at any time.

Analytic Tools 120

Analytic Tools Feedback Software Data Visualization Marketing 120

The Product Coalition

JULY 27, 2021

How to differentiate and build a competitive advantage that you can sustain and defend over time Photo by Pavel Danilyuk from Pexels Creating your product strategy is hard work. Public domain photo via Wikimedia They use the example of the Saturn car created by General Motors as a separate brand in the 80s.

Product Strategy 147

Product Strategy Strategy Differentiation Customer Feedback 147

UX Studio

SEPTEMBER 10, 2019

Creating and maintaining a brand strategy can turn into a never-ending struggle, but it can also provide a great deal of fun. In this post we created a guide on the steps to take in developing your brand strategy. But first, let’s define brand strategy! But first, let’s define brand strategy! Brand strategy defined.

Branding 63

Branding Weak Development Team Strategy Research Software 63

The Accidental Product Manager

MARCH 1, 2021

I get a little thrill each and every time I come to the front door and see an Amazon box sitting there waiting for me to bring it into the house and open it up. What they want to do is to find ways to ship things to their customers in fewer and smaller containers. There is even a term for how this makes customers feel: wrap rage.

Transportation 123

Transportation Product Management Product Manager Customer Experience 123

The Product Coalition

JUNE 22, 2021

These companies connect two sides of a market as a middle man, most times providing an organized and safe environment for a transaction between these two parties. It’s still a great idea to build a brand new marketplace and it's pretty much possible to become a unicorn doing so.

Customer Experience 89

Customer Experience Product Research Advertising Reference 89

The Accidental Product Manager

JANUARY 8, 2024

Complicated products have to deal with many challenges Image Credit: Emms Benitez As product managers, we all want to be responsible for products that our customers really, really want. You make a product that has the ability to transform your customer and because of that they will seek you out.

Product Management 73

Product Management Product Manager Transportation Management 73

Userpilot

FEBRUARY 18, 2021

Done right, personalization can be absolutely critical for new user activation, engagement and retention. I’ve recently noticed several big B2C and B2B brands have jumped on the personalization bandwagon. Personalization gone wrong – Confusing “personal” with “proper”, and “trendy” with “timely”. Source: hyperise.

Analytic Tools 93

Analytic Tools Software Review Data Visualization Customer Experience 93

The Accidental Product Manager

JULY 12, 2021

Pop-up product managers have to be quick on their feet Image Credit: Metropolitan Transportation Authority of the State of New York. As product managers we are always being told that we need to better understand our customers. Product managers at digitally native brands understand that data has to drive everything that they do.

Product Management 65

Product Management Product Manager Customer Experience Transportation 65

BrainMates

NOVEMBER 1, 2021

Failure Point #1 – A lack of customer benefit. A product or product improvement needs to provide genuine benefits to a customer. These benefits will come from solving a deep problem a customer has. But, no amount of cost-cutting or even a freemium model will solve the failure point of delivering no benefits to customers.

Weak Development Team 105

Weak Development Team Product Research Development Research Software 105

UX Studio

OCTOBER 4, 2023

The trend also landed in UX writing some time ago, and well, it is definitely here to stay. Communicating information and demonstrating brand identity can affect the user experience a lot, so we have to pay a lot of attention to this. It can save time and effort for UX writers, also ensuring a cohesive user experience.

Artificial Inteligence 72

Artificial Inteligence UX Research Software Data Visualization 72

UX Planet

FEBRUARY 1, 2024

By Mary Moore, copywriter at Shakuro The flow of time is fast and irreversible: what was popular yesterday is long forgotten today. Whether you’re seeking to enhance user experience or create visually stunning products, this article is a must-read to alleviate your design pains and break through the clutter of tendencies.

Artificial Inteligence 52

Artificial Inteligence Data Visualization Research Software User Testing 52

BrainMates

OCTOBER 30, 2022

New products fail all the time. 1 - A Lack Of Customer Benefit. A product or product improvement needs to provide genuine benefits to a customer. These benefits will come from solving a deep problem a customer has. 2 - Inadequate Customer Research. The Five Most Common Mistakes in Product Development.

Development 59

Development Transportation Research Software Product Research 59

Intercom, Inc.

JUNE 10, 2020

Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. I have experienced this many times on both sides, as the receiver and the critiquer. Who has it?

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

ProductPlan

JUNE 14, 2022

Many familiar brand names building popular products use their product visions to keep their vast array of employees, teams, divisions, and product lines aligned. Amazon : To be earth’s most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online.

Vision 59

Vision Product Strategy Strategy Feedback Software 59

Product Innovation Educators

FEBRUARY 28, 2022

How product managers can move their customers to action using the StoryBrand Framework. Today we are talking about how to clearly communicate the value of a product to customers. It makes me really angry when people put time and energy into creating great products that never get to people. Joining us is Dr. J.J.

Framework 87

Framework Transportation Marketing Product Management 87

Imaginary Cloud - Design

MARCH 31, 2022

Developing digital products with a good user experience (UX) is becoming a must, both in B2C and B2B business models. User-centered design is a discipline that focuses on the users and their needs, and many companies worldwide have started to develop their own approaches and methodologies to put this into practice.

User Testing 81

User Testing Research Software Feedback Software Product Research 81

Andrew Chen

DECEMBER 26, 2018

I’m also happy to redouble my efforts to writing and publish more, which I can do my new role as an investor at a16z. Previously, my pace was maybe once every other month – things were always too crazy at Uber, and it didn’t directly help my job there, so I couldn’t carve out time. But they don’t.

User Testing 80

User Testing Enterprise Feedback Software Customer Experience 80

UX Studio: Product Management

JULY 12, 2021

UX studio is an award-winning web design agency with over ten years of experience in digital design. An award-winning global agency with broad expertise, including user-centric eCommerce web design. One of our most treasured collaborations in the past was designing a custom eCommerce website for a high-end fashion store.

Research Software 92

Research Software Data Visualization Feedback Software Analytic Tools 92

The Product Coalition

JANUARY 5, 2021

And surpassed $100 billion in transactions volume in the process It was a glorious time. What my many, many #lifeinnyc posts didn’t show to others at the time was that I was probably straight-up collapsing into poverty. Blank Me” Venmo ad campaign/ via Adweek New user acquisition has heavily relied on word of mouth.

Reporting Tools 89

Reporting Tools Data Visualization Banking Customer Experience 89

Mind the Product

APRIL 20, 2017

We got excited about its Snapchat-like Messenger Day, Venmo-like Payments, ride-requesting Transportation, and Event Reminder. One of the most innovative Chinese apps is WeChat, and for a long time it’s had a number of the features that Messenger has just recently launched. It doesn’t matter if one is an iPhone user or Android user.

Development 138

Development Data Visualization Transportation Customer Feedback 138

UX Studio: Product Management

AUGUST 26, 2020

Pakk’s concept was created by a handful of Hungarian enthusiasts who had a simple goal in mind: to connect struggling small businesses with their customers and help them during the coronavirus outbreak. So a team of two UX professionals accompanied the Pakk team for a short period of time. Approach and plan.

User Testing 55

User Testing Research Software Feedback Software Product Research 55

The Product Coalition

AUGUST 31, 2019

Try to determine what causes your user to behave in a certain way by understanding the jobs they are trying to get done. Jobs to be Done (JTBD) = Progress customers are trying to make in a given context. They don’t change much over time. Jobs are enduring. How you might address them will change. Eat in moderation, mostly plants.

Customer Experience 60

Customer Experience User Testing Data Visualization User Friction 60

Product Innovation Educators

JANUARY 24, 2022

There’s a long regulatory pathway for brand-new medical devices, but we look for proven technology that exists today in high-income countries, and through innovation and strategic licensing agreements, we bring that healthcare to the developing world. We learned from others’ experiences and met people in Africa.

Research Software 101

Research Software Healthcare Product Research Transportation 101

Intercom, Inc.

FEBRUARY 4, 2021

If you’re short on time, here’s some quick takeaways: Trillions of dollars worth of fossil fuels are wasted every year. And by the time I was 16, I had 12 people working for me. And by the time I was 20, I had sold that business to a local builder. Norman: Yeah. And that’s what we work on.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

Imaginary Cloud - Design

APRIL 16, 2020

If you're about to design a new product or to expand it to a new market, leave your assumptions aside: focus on your users first. Between awesome features, branding colours and business goals, users, who should be the main prioriy, are often forgotten during the process. Don't underestimate user research.

User Testing 113

User Testing Research Software Customer Experience Customer Feedback 113

UX Studio: Product Management

NOVEMBER 24, 2020

As a leading product design company with over 10 years of field experience, we share our list of top product design companies to look at in 2021. There are big players in every industry that have made their brands recognizable worldwide. Our clients are growing startups and established brands like HBO, Google, Netflix, or Wizz air.

Product Research 115

Product Research Research Software Software Review Technical Review 115

The Accidental Product Manager

APRIL 16, 2018

However, what they are discovering is that more and more young people are not viewing motorcycles as their preferred means of transportation. They got into the motorcycle business by buying the Indian Motorcycle Manufacturing brand from a private equity firm back in 2011 and then launched the Indian line of motorcycles two years later.

Customer Experience 56

Customer Experience Product Management Product Manager Transportation 56

UX Studio: Product Management

MAY 23, 2018

So why did we work three times longer on this business website design? TRIGO Group offers quality solutions, mainly focusing on the automotive, aerospace and other transport industries. Let’s see what happened during all this time! But it does more: it makes the experience easy and informative for the user.

User Testing 95

User Testing UX Research Software Product Research 95