The Product Coalition

NOVEMBER 1, 2022

However, people find it hard to identify how tourists spend on travel and other leisure activities in a savvy-tech world. Innovative emerging technologies in tourism have changed business models, so understanding consumer behavior in tourism is essential. Consumer behavior is not a new concept for research.

Research Software 97

Research Software Feedback Software User Testing Travel 97

Mind the Product

MARCH 31, 2020

How to make good user stories. Throughout the event, they’re making sure you can visit them digitally, and access their resources and insights, from wherever you are in the world. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. How to make good user stories.

Customer Experience 126

Customer Experience Product Research Feedback Software Data Visualization 126

The Product Coalition

APRIL 17, 2023

By facilitating the quick and efficient development of new content and data, this technology can potentially transform various industries, from entertainment to healthcare. It has the potential to transform industries like entertainment, art and design by opening up new avenues for human-machine cooperation.

Generative AI 117

Generative AI Feedback Software Research Software User Testing 117

Intercom, Inc.

MARCH 12, 2020

What hasn’t changed is people’s innate desire to be treated as the valued customers they are while having their problem solved. What has changed, however, is the underlying technology that powers these interactions and, ideally, makes them a lot smoother than the bygone days of toxic hold music. Take chatbots, for example.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164

Alchemer Mobile

NOVEMBER 25, 2019

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Mind the Product

DECEMBER 12, 2017

Having spoken at conferences twice this year on the subject of design and emotion, I was spurred into writing this post by the number of people who gave me positive feedback. It may sound obvious but emotionally-engaged customers are more likely to recommend, more likely to repurchase, and are less price sensitive.

Data Visualization 129

Data Visualization Reporting Tools Analytic Tools User Testing 129

UX Studio: Product Management

JULY 14, 2021

As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices. On a call, we will discuss your challenges and motivations to craft a customized solution for your organization. . Its client portfolio is diverse and impressive.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. No other company was even willing to invest in the technology to support widespread instant streaming of licensed content. Customers are unhappy. But it wasn’t always this way.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users. His law, a.k.a.

Data Visualization 81

Data Visualization UX Research Software Feedback Software 81

UX Studio

OCTOBER 4, 2023

Despite its decades-long history, most of it is still in its infancy, but as technology is developing, AI will very soon have its own and well-deserved place at the table – if not already. Communicating information and demonstrating brand identity can affect the user experience a lot, so we have to pay a lot of attention to this.

Artificial Inteligence 73

Artificial Inteligence UX Research Software Data Visualization 73

freshtrax

JULY 23, 2019

Looking at quantified insights, however, shows us what conditions facilitate the demands of daily life in Japan, and we can begin to understand consumers as individuals whose lives have a margin for change and innovation. This means that you might want to change your tone of voice accordingly for your brand communication. OECD, 2019 ).

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

The Product Coalition

MAY 21, 2020

Which mean your customers know what bad design looks like. While no company has ever gone out of their way to build ugly products, when consumer tech really started taking off in the late-eighties/mid-nineties, what mattered most was that the technology worked. Product design really is the unsung hero of the product world.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

freshtrax

JUNE 20, 2022

In this article, we report on our interview with Brenda Milis, Adobe’s Principal of Consumer and Creative Insights, on the most recent global visual trends forecast. This is an important change for companies because it means that it is easier than ever before to constantly evolve your brand through changing your visuals.

User Testing 52

User Testing Research Software Reporting Tools Feedback Software 52

BrainMates

NOVEMBER 27, 2022

That in itself is a multi-step process because it may not be financially viable or even technically possible to meet those needs. Users of the site could browse through different categories, choose products they like and have them conveniently delivered to their home. It’ll Make Squillions. Here’s The Product – Start Marketing Now!

Weak Development Team 52

Weak Development Team Development User Testing Product Research 52

Antwak Blog

FEBRUARY 15, 2021

But it is equally important to do so as an individual for developing and strengthening your own brand identity and story. . The USP of these podcasts encompass simple language, practical insights and actionable strategies/tips already tried and tested. It’s a no-brainer to subscribe to it.

Data Visualization 52

Data Visualization Analytic Tools Marketing Research Software 52

Antwak Blog

FEBRUARY 15, 2021

But it is equally important to do so as an individual for developing and strengthening your own brand identity and story. . The USP of these podcasts encompass simple language, practical insights and actionable strategies/tips already tried and tested. It’s a no-brainer to subscribe to it.

Data Visualization 52

Data Visualization Analytic Tools Marketing Research Software 52

Alchemer Mobile

MARCH 18, 2021

The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories. Brands shifted focus to improving long-term retention. Transcript. I am Christy Culp.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Mind the Product

MARCH 17, 2020

Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. Has clicking that icon met the user intent of the feature? Sponsor us.

Product Research 37

Product Research Research Software Feedback Software Customer Experience 37

The Product Coalition

AUGUST 4, 2022

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform.

Feedback Software 119

Feedback Software Technical Review Weak Development Team User Testing 119

Gainsight

JULY 7, 2021

Back then, I was still six months away from launching my own SaaS company, but I was already encumbered with the industry and curious about this up-and-coming category called “Customer Success.”. I guess you can say Customer Success did, in fact, Cross the Chasm. The More Things Change, the More They Stay the Same.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Userpilot

SEPTEMBER 4, 2023

At the upcoming Product Drive Conference, seasoned entrepreneur Melissa Kwan will share invaluable insights in her talk on the potential pitfalls of over-relying on blue ocean strategy. However, many firms fail at successful implementation due to common pitfalls. Imitation is difficult due to new capabilities and branding.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Modus Create

MARCH 14, 2023

We have consciously excluded IT companies to demonstrate how digital transformation isn’t exclusive to technology firms. Hasbro — Regaining Momentum with Omnichannel Marketing Toys and Entertainment Hasbro’s stock prices tell a fantastic story. Businesses now had unprecedented access to their customers’ buying behaviors.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

The Product Coalition

JANUARY 11, 2024

To carry out our mission, coalition founder Jay Stansell determined that our top objective for ProductCoalition.com is to provide a platform for product people to report and share stories about work activities, research, and insights to the broader product management community.

Reporting Tools 111

Reporting Tools Education Research Software Construction 111

Userpilot

SEPTEMBER 4, 2023

At the upcoming Product Drive Conference, seasoned entrepreneur Melissa Kwan will share invaluable insights in her talk on the potential pitfalls of over-relying on blue ocean strategy. However, many firms fail at successful implementation due to common pitfalls. Imitation is difficult due to new capabilities and branding.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

The Product Coalition

JANUARY 12, 2024

To carry out our mission, coalition founder Jay Stansell determined that our top objective for ProductCoalition.com is to provide a platform for product people to report and share stories about work activities, research, and insights to the broader product management community.

Reporting Tools 96

Reporting Tools Education Research Software Construction 96

Gainsight

FEBRUARY 2, 2024

The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. In short, customer training leads to customer retention.

Education 52

Education User Testing Customer Experience Research Software 52

Sachin Rekhi

MARCH 6, 2009

imeem's decision to allow user uploaded content has definitely helped it obtain valuable SEO for hard to find tracks. UGC site is easy because users contribute significant content, it's actually a lot of work to harvest the desired community. Users have come to expect free music streaming from the days of Napster and BitTorrent.

Data Visualization 60

Data Visualization Reporting Tools User Testing Entertainment 60

Mind the Product

NOVEMBER 9, 2016

While gaming and entertainment are the first obvious applications of VR, the more interesting applications – and the ones we focus on here – are in B2B and B2C products and services. VR is an ideal technology for training and simulations. They deliver value to a user who is willing to pay either money or attention.

Weak Development Team 94

Weak Development Team Development Feedback Software User Testing 94

The Product Coalition

OCTOBER 23, 2019

Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities. For your customer, this means a more pleasant experience coupled with the ability to run some tasks offline. Let’s imagine that some tourists plan a trip to Paris.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

The Product Coalition

JANUARY 20, 2020

Today, an animated explainer video has become one of the most creative ways to establish warmer relationships between customers and their beloved brands. It helps a company transfer complicated concepts and ideas in an entertaining and easy to digest form. Feel intimidated by the notion of creating an explainer video?

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Business of Software Conference

MARCH 24, 2021

We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service. I would rather go out of business than be beholden to anyone other than myself and our customers. we have 56 people in the company. And it was a mess.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Userpilot

MAY 19, 2021

The first thing you need to know to craft a successful marketing plan is…what your users “hire” your product for. Knowing your users’ JTBD and your product’s competitive edge is the first step to creating highly persuasive marketing assets. Do you want to: raise brand awareness? entertain or inspire them.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Mixpanel

APRIL 7, 2022

It only takes a small amount of user friction to cause an app to hemorrhage users. And even apps that manage to remain sticky despite user friction will see their users struggle to find the intended value in all its features. Simply put: User friction can single-handedly sink an app’s usefulness. Here’s how.

User Friction 59

User Friction Analytic Tools Data Visualization Customer Experience 59

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40