Mind the Product

MARCH 14, 2019

The Kano Model, developed by Noriak Kano in the 1980s, uses a simple grid that compares investment with customer satisfaction, helping us prioritise product development. If they have to jump through several verification hoops to set up their account, keeping them entertained during this process can be make or break.

Customer Satisfaction 169

Customer Satisfaction User Testing Banking Customer Experience 169

freshtrax

JANUARY 31, 2021

Given the fact released in March 2020 and developed by a startup in Silicon Valley, it seemed a bit bizarre that tons of users on the other side of the globe all of the sudden started using it, posting screenshots, and boasting that they’ve got more invites available. The “Silicon Valley” brand still exits.

Reporting Tools 119

Reporting Tools Entertainment Customer Experience Startups 119

Mind the Product

DECEMBER 12, 2017

Startups, small and mid-size companies are becoming more technologically sophisticated. Indeed startups are often launching with or driving the development of new technologies. Social Media and Brand Reputation. Customers complain and this can be especially damaging to our brand and reputation.

Data Visualization 127

Data Visualization Reporting Tools Analytic Tools User Testing 127

Mind the Product

DECEMBER 13, 2018

It’s testament to the appeal of Manchester and its product community that we’ve been able to attract some of the world’s best speakers from some phenomenally interesting brands. Its digital commerce success stems from developing its own technology, THG Ingenuity. Nilan also advises a number of early-stage startups.

Analytic Tools 106

Analytic Tools Research Software Data Visualization Government 106

The Product Coalition

APRIL 11, 2019

This fulfilled the increasing demand for custom online video players, especially in the advertising, marketing, and entertainment sectors. Owing to its immense features and advantages over Flash, HTML5 is currently the top choice for video player development. This allows for better video-on-demand and live streaming capabilities.

Analytic Tools 60

Analytic Tools Enterprise Entertainment Advertising 60

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. You may have confusing brand messaging or products that don’t serve target customers well enough to stand out from the competition. But it wasn’t always this way. How to sell a pivot strategy.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

UX Studio: Product Management

JULY 14, 2021

As a product design consulting firm , we often get questions from our clients who look for reliable design, development, or marketing partners. We help startups and established brands optimize their time and resources, prioritize their product design and development efforts and discover untapped business opportunities. .

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Intercom, Inc.

APRIL 29, 2021

Just ask any content marketer – they would rather have the resources and the time to focus on both, because to build a strong marketing brand, you need an approach that covers both the awareness and the acquisition. That’s why, if you want to build a brand that stands out from the crowd, you need to be open to experimentation.

Marketing 118

Marketing Onboarding KPIs B2B Feedback Software 118

Department of Product

JANUARY 17, 2023

Building successful products is impossible without developing a successful business model. Here is a thread about unintended consequences Typically 60-70% of direct-to-consumer brands in the US are on @Shopify. This raises a new development for product teams to consider for their pricing.

Reporting Tools 52

Reporting Tools User Testing Customer Experience Product Research 52

Mind the Product

MARCH 17, 2020

Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. Nobody rants quite like Laura Klein. Quote of the Episode. Talk to us.

Product Research 36

Product Research Research Software Feedback Software Customer Experience 36

The Product Coalition

OCTOBER 25, 2018

Most companies understand the value of integrating a strategic marketing plan into their app development process and see it as one of mobile app success factors. Over one-third of companies (35%) spend 31–50% of their app development budget on marketing. Brand voice: how does my brand voice sound and how can my app enhance that tone?

User Testing 60

User Testing Feedback Software Customer Experience Marketing 60

Alchemer Mobile

NOVEMBER 25, 2019

So, we help really large consumer brands capture feedback, collect information from their customers about their experiences, analyze it so they can understand what people are struggling with, where are their problems, opportunities to grow the business and get better, and then take action. Robi Ganguly: And this is really an ongoing process.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

PMLesson's Ace the PM Interview

NOVEMBER 15, 2019

Even though my contribution was small, it helped the company monitor and enhance its social sustainability development effort. I later took a leap of faith and left a Big4 company, Ernst and Young, and went to a small eco-friendly email startup. Since then I have worked in another more mature startup and as a consultant PM at Thiga.

Analytic Tools 40

Analytic Tools Data Visualization Product Management Product Manager 40

Mind the Product

APRIL 25, 2017

Over the last decade I’ve had an intimate view of the media industry from all sides of the table: from my tiny video startup , to the largest media distributor in the US (Comcast), to a hyper-growth media platform (Spotify), to a huge legacy media company (Viacom)… leading product management organizations in each.

Analytic Tools 60

Analytic Tools Data Visualization Product Management Product Manager 60

Intercom, Inc.

APRIL 5, 2018

Adam: One thing people are always curious about is how a startup got its first users. That helped so much because we were able to A/B test very early on, which is something a lot of smaller startups struggle with. From a branding perspective that makes sense. Duolingo’s early growth experiments.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Sachin Rekhi

MARCH 6, 2009

Since then I've helped to migrate Anywhere.FM, develop the imeem Media Platform , and contribute to a variety of monetization projects. While many people would say developing a web 2.0 There's likely a startup opportunity to provide better A/B testing tools that let you look at the full effect of variations over time).

Data Visualization 60

Data Visualization Reporting Tools User Testing Entertainment 60

Product Talk

MAY 3, 2023

What a lot of teams—especially startup founders—do is ask their customers, “Hey, would you pay for this? If I’m going to do a new streaming entertainment service, I can ask you, “What subscriptions do you have today? If your product is brand new and you think you have no competitors, expand your understanding of competitors.

User Testing 214

User Testing Product Research Testing Feedback Software 214

Intercom, Inc.

APRIL 1, 2021

Working for a bedrock, old school company, which was great, and then taking that to this startup company that just turned 20 years old in January. That’s a bit about how I made it here, and I’ve had a chance to work for two really powerful brands. But that is what made them all the more entertaining.

Research Software 223

Research Software Customer Experience Healthcare Data Visualization 223

Product Talk

DECEMBER 7, 2022

Whether you are brand new to conducting customer interviews or have conducted hundreds of customer interviews, this guide will cover everything you need to know including: What are customer interviews? If you work at an early-stage startup and you don’t have any customers yet, then you need to talk to prospects. Tweet This.

User Testing 196

User Testing Reporting Tools Customer Experience Research Software 196

Indicative

OCTOBER 8, 2020

To overcome barriers to success in the industry, teams within gaming companies need to look beyond the immediate moment — to work smarter, not harder , to uncover timeless stories that build brand equity while contributing to valuable growth metrics. Consider the story of King Digital Entertainment , the makers of Candy Crush, as an example.

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Modus Create

MARCH 14, 2023

Audi’s internal innovation center, Audi Business Innovation (ABI), used Unreal Engine to develop a revolutionary new tool: Automotive Visualization Platform (AVP ), which develops photorealistic 2D and 3D imagery with customizable camera angles and environments. Now, they can do it all in minutes.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Sachin Rekhi

FEBRUARY 4, 2009

Even other indie social game developers like Mobsters and Lil Green Patch who also monetize virtual currencies have seen huge success with 13M users on MySpace and 5.9M To top it off, over $580 million was invested in virtual goods related startups in 2008. monthly active users on Facebook , respectively. Virtual Goods News

Advertising 60

Advertising Entertainment Customer Experience Books 60

The Accidental Product Manager

FEBRUARY 20, 2023

However, in part to the pandemic, home delivery of their food changed their product development definition and has taken off and become a big part of the business. You may walk into a restaurant in Chicago or New York or Austin…but in the back, they will have seven to 10 of their other brands being cooked there for delivery.

Product Management 65

Product Management Product Manager Management Management 65

The Product Coalition

FEBRUARY 26, 2021

Apple is more than a brand, it is a whole world that is not available for everyone though. Every year, a burst of innovation by small startups steadily eats out more and more from the large technology pie. Second, “Bread and circuses”, or “Device and entertainment” in modern English.

Customer Experience 102

Customer Experience Technical Review Systems Review Software Review 102

Gainsight

FEBRUARY 2, 2024

As anyone who has developed a training center will tell you, the number one goal of this effort is to get people to utilize training materials. In the past few years, Northpass has helped some of the world’s most innovative brands (Uber, Shopify, Airbnb, and The Economist) with developing their online learning centers.

Education 52

Education User Testing Customer Experience Research Software 52

BrainStation Product Management

AUGUST 7, 2019

The episode focused on the design and development of Synapse, BrainStation’s unique, data-driven student learning platform. This Week in Startups. Another popular episode explored how Chip Wilson noticed the rising popularity of yoga in the late 1990s ultimately led to the multimillion-dollar brand lululemon. Rocketship.fm.

User Testing 63

User Testing Research Software Product Research Product Management 63

BrainStation Product Management

AUGUST 7, 2019

BrainStation offers Online Live Certificate Courses in data, design, development, marketing, and product management. The episode focused on the design and development of Synapse, BrainStation’s unique, data-driven student learning platform. This Week in Startups. Learn product management skills to boost your career – from home!

User Testing 40

User Testing Product Research Research Software Product Management 40

The Product Coalition

JANUARY 20, 2020

Today, an animated explainer video has become one of the most creative ways to establish warmer relationships between customers and their beloved brands. It helps a company transfer complicated concepts and ideas in an entertaining and easy to digest form. It provides animation services for brands, marketers, and thought-leaders.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

The Product Coalition

OCTOBER 23, 2019

Users expect travel brands to provide them with personalized guidance, the ability to fix their problems at meteoric speed, and a seamless experience with every swipe of the screen. The cool side of PWA is that you need to develop and maintain only one platform: your website. What do these travel startups share? 154 million.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Business of Software Conference

JANUARY 23, 2020

It’s an altogether different kind of product development. We do this in superhuman serving mastery by creating a product that is both challenging yet powerful and we serve respect and recognition by creating a brand that is premium and aspirational. They are running a startup and the special world are the email pits of despair.

User Testing 97

User Testing Customer Experience Feedback Software Research Software 97

Business of Software Conference

MARCH 24, 2021

We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service. Basecamp was able to fund the development of hey. But historically, whenever we make something brand new, we shift everybody over.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Andrew Chen

AUGUST 13, 2023

The Next Next Job is an evaluation framework that I used myself many years ago, to make an important decision: As an early 30-something-year-old, at the tail end of a startup adventure that had gone awry, I had a big decision to make. Yet there’s an advantage here because you can make a few pretty big buckets of next next jobs.

Framework 91

Framework Startups Entertainment Development 91

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. We’re interested in investing in the next wave of consumer products and startups coming into the ecosystem, and that includes the audio ecosystem. Apple Podcasts played a pivotal role in the development of the industry and remains the dominant app for listening.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. We’re interested in investing in the next wave of consumer products and startups coming into the ecosystem, and that includes the audio ecosystem. Apple Podcasts played a pivotal role in the development of the industry and remains the dominant app for listening.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40