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5 Costly Branding Mistakes

UX Planet

By Mary Moore, copywriter at Shakuro Branding holds the promise of propelling your venture to new heights, capturing hearts, and securing your place in the market. The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. Yet, it’s a double-edged sword.

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What we shipped: 5 new features to help build a differentiated customer experience

Intercom, Inc.

At Intercom we think a lot about what it means to deliver a differentiated customer experience. Another key piece in delivering a differentiated customer experience is the Inbox. Customize your Help Center’s header text to match your brand. This provides a more holistic view of your team’s efficiency.

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14 User Behavior Trends For SaaS in 2024

Userpilot

Analyzing user behavior can help you understand how users perceive your product and brand. 60% of consumers say they’ve purchased from a particular brand solely based on its services. Personalized experiences are becoming the industry standard 71% of consumers expect personalization from brands.

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A Conversation with Petra Wille: My Approach to the Continuous Discovery Habits Community

Product Talk

Product leadership coach Petra Wille became fascinated with the idea of Communities of Practice because in her experience, they were the differentiating factor between companies that had successful product orgs and those that didn’t. We started with her sending a message like, “Hey, it looks like you haven’t come to a community call.

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How to increase trust through UX design?

UX Studio

As a brand or company, design plays a fundamental role in building trust. Additionally, society is paying more attention to a brand’s reputation. Given all that, reliable brands are more likely to differentiate themselves and earn customer loyalty. Trust is, therefore, relational and involves communication.

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The new Mixpanel.com: How to marry design with the right tech stack

Mixpanel

Over the past year, the design, brand, and engineering teams at Mixpanel have been working hard on a complete overhaul of how the world experiences us: our website. The most important thing we wanted to resonate in our new site was what differentiated us from our competition: our belief that analytics is for everybody.

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The new Mixpanel.com: How to marry design with the right tech stack

Mixpanel

Over the past year, the design, brand, and engineering teams at Mixpanel have been working hard on a complete overhaul of how the world experiences us: our website. The most important thing we wanted to resonate in our new site was what differentiated us from our competition: our belief that analytics is for everybody.