Alchemer Mobile
MARCH 29, 2022
Due to ease of use, people getting into a groove of at-home fitness, and quick access to information on the go, consumers stuck around, and Healthcare brands saw improved retention and engagement opportunities throughout the year. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Download your copy here. Popular phrases.
Alchemer Mobile
MARCH 31, 2022
In 2021, 64% of consumers prompted responded that “Yes,” they loved the brand. These quick responses are a great way for brands to quickly understand consumer emotion without asking people to leave the app for feedback, or to take another step away from their intended use of the app. Expressed customer sentiment.
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Alchemer Mobile
APRIL 21, 2022
In response, consumers interacted more with brands through their apps. The average response rate to in-app interactions was 91%—which means that the overwhelming majority of consumers who were interacted with responded to the brand’s outreach. On average, most brands only hear from less than 1% of their customers surveyed.
Alchemer Mobile
DECEMBER 8, 2022
If more people actively tell you they do not love your brand or your app during a specific period, that’s not a failure. Here are some ways in which we recommend you deliver customer love in the winter months to boost consumer happiness: Close the feedback loop. Instead, we encourage you to see it as an opportunity to do better.
Alchemer Mobile
MARCH 14, 2022
Close customer feedback loops. Capturing, analyzing, and acting on feedback are the first steps. Complete the loop by telling your customer their voice was heard—and show them that it drove a specific improvement. Treat people differently based on their expressed emotions—especially if they’ve shifted how they feel.
Alchemer Mobile
AUGUST 24, 2021
The days of measuring an app’s success by downloads and ratings are long behind us. Today’s consumers look for the simplest experiences offered by brands In fact, 86% of consumers are more likely to purchase when they are not overwhelmed with confusing information. Download the free eBook: 6 New App Marketing Metrics.
Alchemer Mobile
FEBRUARY 2, 2021
As they wait for the downloads to come, they realize—all too late—the fallacy of this assumption. For a consistent brand image, all of your marketing activities should communicate and reinforce this one statement. A certain amount of downloads? ESTABLISH A FEEDBACK LOOP FOR YOUR APP. Five-star ratings?
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