Remove Branding Remove Engineering Remove Software Review Remove User Experience
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Leveraging Software Platforms

Roman Pichler

Be Clear on What a Software Platform Is. Different people have suggested different definitions for the term software platform. Let me briefly share mine: I view such a platform as a collection of software assets that are used by several products, as the following picture illustrates. But platforms come with potential drawbacks.

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Guide to Knowledge Base Creation For SaaS: Steps, Best Practices, and Tools

Userpilot

Personalize the knowledge base content based on user segment. Don’t custom code – use the right knowledge base software. Self-service support ensures consistency and increases trust in the brand. It can serve as a reference point, so customers can review the steps whenever necessary.

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Using Generative AI to Drive Corporate Impact

TechEmpower - Product Management

Instead of just counting clicks, AI can analyze a range of factors like user engagement duration, the relevance of ad placement in relation to the content being viewed, and historical purchasing behavior of the viewers. By automating routine and complex tasks alike, AI allows engineers to focus on innovation and strategic tasks.

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8 Customer Lifecycle Management Best Practices

Userpilot

Let’s explore customer lifecycle management (CLM), its phases, and the best practices you can apply in SaaS without coding! Leverage customer data for proactive service : Analyze customer data to anticipate and address potential issues before they impact the user experience. Writing a review. How to implement it?

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B2B Marketing Funnel: What is It and How to Build One?

Userpilot

The B2B marketing funnel focuses on creating awareness, building interest, and generating qualified leads through content marketing, search engine optimization, and social media marketing. The stage where a lead becomes a free trial user. Review stage (BoFu). case studies, alternative pages, etc.). Intent stage (MoFu).

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Ten UX/UI Design Challenges That Can Compromise Financial Apps

The Product Coalition

When it comes to building financial software, the importance of great design skyrockets. And it’s great that more open-minded companies understand how important it is to think about all social groups when it comes to using the software. How to make sure that such software products are truly universal?

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Meet the researchers! Rose Leitner & Becky Wright, Product User Experience Research

Userzoom

Welcome to a brand new series where we introduce you to the people behind UserZoom. But no, actual people work here, and they not only ensure that our customers are getting the very best out of our user research software and services, but that the platform itself is as easy-to-use as possible.