Userpilot

JANUARY 11, 2024

In this piece, we examine the importance of FinTech onboarding and dive into best practices that make for a successful onboarding experience. These checks help prevent the illegal use of global financial services, ensuring compliance with global best practices. Requesting only necessary information.

Onboarding KPIs 105

Onboarding KPIs Customer Experience Feedback Software User Testing 105

Userpilot

OCTOBER 11, 2021

Have you tried including SaaS marketing best practices in your SaaS marketing strategy and accelerate product growth ? Effective SaaS marketing strategies can be hard to pull off if you don't know where to start, but I'm here to help. What are SaaS best practices? Sounds simple, right?

Feedback Software 119

Feedback Software User Testing Product Research Customer Experience 119

Roman Pichler

NOVEMBER 3, 2020

Traditionally, strategy and execution are often viewed as separate, sequential pieces of work that are carried out by different people. For example, a product manager might determine the product strategy and one or more development teams might be tasked with executing it. Enter the Cycle. I call these outcomes product goals.

Product Strategy 396

Product Strategy Strategy Product Research Technical Review 396

Userpilot

MAY 10, 2023

Marketers are now making AI an integral part of their marketing strategies. It shines a spotlight on: Famous marketing brands that have integrated AI technology. Marketing AI best practices. Well-crafted AI marketing strategies will help you get the most out of these technologies. AI-powered marketing tools.

Data Visualization 83

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 83

Userpilot

AUGUST 10, 2023

What are some user onboarding best practices? User onboarding best practices for SaaS – Yaakov Carno. Onboarding is crucial for product-led growth strategies , as it enables users to experience the product value before they commit to purchase. What’s user onboarding in the first place? What is its goal?

Onboarding KPIs 95

Onboarding KPIs Customer Experience User Testing User Friction 95

Userpilot

AUGUST 28, 2023

Wondering how to create a consistent brand experience to make a lasting impression of familiarity and trust? In a saturated SaaS world with tons of alternatives, a consistent brand experience can make you a recognizable brand. Maintaining core brand elements across various platforms to offer a familiar brand image.

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Branding Customer Experience Feedback Software Data Visualization 98

Userpilot

MAY 30, 2023

When it comes to customer experience survey best practices you have to consider the timing, placement, wording, and the right audience segments, among other things. In this article, we’ll share 15 of our survey best practices to help you factor in the aforementioned and make the most of customer feedback.

User Testing 98

User Testing Product Research Customer Feedback Feedback Software 98

Userpilot

FEBRUARY 26, 2023

Customer retention surveys are the lens through which you can see how people are feeling about your brand. Best practices for creating customer retention survey: Segment your audience to ask audience-specific questions relevant to their experience. So how can you use data from this survey to improve your retention strategy ?

Product Research 98

Product Research User Testing Feedback Software Customer Experience 98

Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. In-app strategies for converting free or trial users to paying customers. In-app strategies for converting free or trial users to paying customers.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

The Product Coalition

MAY 27, 2020

Don’t forget to factor in localization best practices if you want to bring it to the world scale. Therefore, the integration of a localization strategy within product development planning and its cycles is crucial. Here I explain some localization best practices and solutions.

Feedback Software 130

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Userpilot

NOVEMBER 17, 2022

There’s a science to successful customer onboarding, and following the client onboarding best practices in this article will set you on the right path. 12 customer onboarding best practices to adopt: Have a clear client onboarding strategy: Keep your audience and product nuances in mind when designing your strategy.

Feedback Software 98

Feedback Software Customer Experience Analytic Tools Research Software 98

Userpilot

APRIL 16, 2024

In SaaS, a product experience strategy provides the building blocks for making customers stay, engage with your app, and eventually become loyal advocates for your product. So what strategies can help you elevate the user experience? Implement your product experience strategy by developing an execution plan with a timeline.

Data Visualization 104

Data Visualization User Testing Customer Experience Analytic Tools 104

Userpilot

AUGUST 24, 2023

We’ll cover the best practices for creating a customer cancellation template, questions to ask, and timing examples for best results. Keep in mind these best practices and tips for creating an effective cancellation survey: Trigger cancellation surveys in-app right after the cancellation request.

Product Research 98

Product Research Feedback Software User Testing Customer Feedback 98

Userpilot

OCTOBER 16, 2022

Our 15 customer intimacy strategies include the following: Mapping the customer journey and listing all touchpoints to get a holistic view of the user journey. Create communities around your brand to connect directly with customers. With Userpilot, you can apply these strategies without having to code. NPS surveys explained.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

JANUARY 5, 2023

In this article, we will discuss everything you need to know about NPS follow-up questions, examples, best practices, and how to create one. Some best practices for creating NPS follow-up questions include personalizing the follow-up questions, using branding colors, localizing the question, and adding a “Thank You” page.

Data Visualization 96

Data Visualization Feedback Software Customer Feedback Customer Experience 96

Userpilot

OCTOBER 1, 2022

The ten tips and best practices for good software adoption include: Collecting user data with a welcome screen to segment users and personalize the onboarding experience. However, they’re less likely to get invested with a brand, thus making them more intolerant of technical issues and bad fits. Late majority. Evaluation.

Feedback Software 98

Feedback Software Research Software User Testing Onboarding KPIs 98

Userpilot

SEPTEMBER 30, 2022

15+ strategies to offer seamless digital customer experiences and drive retention for your SaaS. It’s the sum of a customer’s digital interactions with your brand. Digital customer experience is a term that includes all of the encounters that a customer has with your brand online using digital technology.

Customer Experience 97

Customer Experience User Testing Data Visualization Feedback Software 97

Userpilot

AUGUST 26, 2022

Are you familiar with user feedback best practices? In this article, we’ll be explaining the value of user feedback and how to gather user sentiment , with a strategy in place. You can use a variety of tools to collect in-app feedback and analyze the data: Userpilot and Usersnap are one of the best tools in the market.

Feedback Software 96

Feedback Software Customer Feedback User Testing Analytic Tools 96

Userpilot

SEPTEMBER 5, 2022

We also discuss five best practices to follow when asking for reviews, and two tools that can be used to gather them. Userpilot and Usersnap are two of the best customer feedback tools. This keeps your brand fresh on their minds. Let’s dive in! What is a customer review? The response can be positive, negative, or neutral.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

JUNE 8, 2022

Brand monitoring is a crucial part of any product’s development process. What is brand monitoring? Brand monitoring is the tasks and activities you do that help you track and monitor what people say about your product and brand across multiple channels. How can brand monitoring help your business?

Customer Feedback 105

Customer Feedback User Testing Feedback Software Branding 105

Roman Pichler

OCTOBER 2, 2018

Why a Product Strategy Process Matters. An effective product strategy process should ensure that a valid product strategy and an actionable product roadmap are always available—that a shared and valid approach to achieving product success is available at anytime, as the picture below illustrates. Timeboxed Strategizing.

Product Strategy 242

Product Strategy Product Research Strategy Technical Review 242

Userpilot

MARCH 25, 2022

We’ve compiled the best in-app survey design practices from Asana, LinkedIn, Slack, and more, which gently prompt users to provide feedback. Don’t just hope for the best. In-app survey design best practices. Below I’ve prepared a decent list of in-app survey design best practices you have to stick to.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Product Research 98

Userpilot

JULY 31, 2023

Looking to power up your retention marketing strategy? This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. The right customer retention strategy will: encourage repeat purchases, create loyal customers, and improve your retention rate.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

JUNE 27, 2022

In this article, we’ll explore everything you need to know about developer marketing, as well as best practices and examples to learn from. Developer marketing is a set of strategies and tactics designed to connect, attract, and incentivize developers to adopt your product. Developer marketing best practices.

Weak Development Team 52

Weak Development Team Development Marketing User Testing 52

Userpilot

MARCH 21, 2024

But what strategies can you follow to boost product engagement at every stage of their journey? Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. Once you understand how the cycle works, you need to learn good strategies you can apply.

User Testing 105

User Testing Analytic Tools Research Software Feedback Software 105

Userpilot

DECEMBER 19, 2022

However, getting the attention of your target customers with B2B marketing strategies is a lot harder. This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level! What is B2B marketing? B2C marketing.

B2B 105

B2B User Testing Research Software Analytic Tools 105

Product Innovation Educators

MAY 15, 2023

What a community can do for your product – for product managers Today we are talking about building a community for a brand or product. What can a community do for a brand or product? She is a community strategist who designs and implements communities for brands. So this episode is about communities.

Branding 95

Branding User Testing Customer Experience Customer Feedback 95

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! Start designing your strategy by clarifying the business goals.

Research Software 103

Research Software Analytic Tools Feedback Software User Testing 103

Userpilot

JUNE 20, 2023

Cultivating user trust is critical to the success of any long-term product strategy. It also explores 15 strategies that help UX designers build trust in potential users. Some effective strategies for building user trust include: Mapping the customer journey to understand the difficulties users face as they progress through your app.

User Testing 98

User Testing Customer Feedback Customer Experience UX 98

Userpilot

FEBRUARY 21, 2023

In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job. There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. And your role at a customer success team?

Analytic Tools 96

Analytic Tools Feedback Software Research Software Data Visualization 96

The Product Coalition

DECEMBER 6, 2023

The Critical Role of Product Strategy When Money Is Scarce (Part 1 — Seed) A good product strategy is something every company needs. Here is how a product strategy can help you create business results, even when the market is not in your favor. heard my explanation and immediately said — ‘oh, you are doing product strategy’.

Product Strategy 109

Product Strategy Research Software Strategy User Testing 109

Userpilot

FEBRUARY 21, 2023

In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job. There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. And your role at a customer success team?

Analytic Tools 85

Analytic Tools Feedback Software Research Software Data Visualization 85

The Product Coalition

JANUARY 12, 2021

Before you get started, read up on marketing strategies so you can be in the know and at the cutting edge of the marketing scene. Using the following ways to improve your digital marketing strategy, we’ll help you stay ahead of your competition, and meet your goals for customer acquisition and revenue. The winner is randomly selected.

Marketing 133

Marketing Strategy Advertising Customer Experience 133

The Product Coalition

MAY 2, 2023

Just as teachers distill complex concepts for young minds, marketers can adopt a similar strategy to captivate their target audience. By communicating your product’s or brand’s direct value, you’re building a stronger bond between the user and the brand, increasing customer loyalty and advocacy.

Customer Feedback 78

Customer Feedback Product Marketing Marketing Strategy 78

Userpilot

NOVEMBER 19, 2023

This article answers your questions with proven cross-selling strategies and examples from top SaaS companies. Strategies and best practices to effectively cross-sell SaaS customers: Identify best cross-selling opportunities across the customer journey using path analysis. Why implement a cross-selling strategy?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Gainsight

JUNE 8, 2022

And if you engage with customers in an open dialogue, they will start to trust you and become invested in your brand. Gainsight PX is a powerful tool to help you gather customer feedback and transform it into actionable strategies that grow your business. . Listening to what they say will help you build a better product.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

Userpilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? This is where the GTM strategy comes in. In this blog post, you’ll learn everything about go-to-market strategies. Successful product launches stand on the back of an effective GTM strategy. What is a go-to-market (GTM) strategy?

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