The Accidental Product Manager

FEBRUARY 14, 2022

Both their revenue and share price were soaring, and product managers were telling the world that they hadn’t considered the possibility that the company could be stuck with a glut of bikes if pandemic-fueled demand subsided. Since then the company has implemented a hiring freeze amid their widening losses. However, things changed.

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Product Management Product Manager Management Management 65

Lenny Rachitsky

FEBRUARY 20, 2024

Consider these recent news items that caught my attention: When Italy banned ChatGPT, the productivity of coders in the country fell by 50% before recovering. In the public markets, there’s a growing separation between companies betting heavily on AI and those that aren’t. 👋 Hey, Lenny here! But you’re wrong.

Data Visualization 136

Data Visualization ChatGPT Reporting Tools User Testing 136

Department of Product

OCTOBER 19, 2023

The company added a massive 8.76 The earnings vindicates Netflix’s decision to clamp down on account sharing and the launch of its ad-funded tier which now accounts for 30% of all new sign ups. Instead, the star of the show was the new generative AI tools the company is building. billion, up 7.8% year on year.

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Research Software Analytic Tools Data Visualization Feedback Software 52

Department of Product

OCTOBER 5, 2023

Designed by a small, independent product team, Reflect is a rather beautiful new way to capture your notes, thoughts and ideas. Speaking of which, Microsoft has revealed it is developing a new feature for Outlook that will allow users to keep track of any meetings they can’t attend in person. and beating ChatGPT’s 50.3%.

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Analytic Tools Research Software Artificial Inteligence Data Visualization 52

The Product Coalition

NOVEMBER 1, 2022

Getting mobile app communications right can uplift your user engagement and conversions. Find out when the best time to send out your communications is, and which channels are best. If only we could skip mobile customer engagement as a step and go straight to conversions. What is mobile customer engagement? Sounds challenging?—?but but achievable?—?if

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Customer Experience User Testing Customer Feedback Analytic Tools 145

Department of Product

OCTOBER 26, 2023

, Discord is expanding its new monetization strategy, making its app hub available to users in Europe and the UK. Discord’s senior product manager, Mason Sciotti, says the company has known how valuable its open API has been since its inception, and the app store is a natural extension of that.

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

The Accidental Product Manager

FEBRUARY 6, 2023

Our goal here is to use our product development definition to pick a price that will maximize revenue for our company while at the same time not scaring away our customers. The good news is that according to new research, it does. We’ll create a price and then we’ll watch and see what happens. But only sometimes.

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User Testing Product Management Product Manager Customer Experience 65

freshtrax

DECEMBER 19, 2019

User Experience (UX) Design is a design process used to make products, services, or systems easy for people to use. An important part of the UX design of a website is the user interface (UI) design, which helps the user interact with the site. UI is the look and feel of the product, service, or system. How UX and UI affect localization. Typography.

Customer Experience 127

Customer Experience User Experience User Testing Analytic Tools 127

Userpilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. We will get the hard news out of the way first: what a good NPS (or Net Promoter Score) is depends on your industry. The good news: having a positive NPS score (0-30) means you are on the right track. Source: Userpilot.

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Analytic Tools Feedback Software Data Visualization Weak Development Team 79

BrainMates

JULY 6, 2020

Updated July 2020. A competitor analysis is one of the fundamental things you should do before you launch a new Product or business. You need to establish this from the outset, before you review your competitors, because you may be competing with different companies in each market segment. How to undertake a competitor analysis.

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Data Visualization Reporting Tools Advertising Presentation 94

Userpilot

SEPTEMBER 10, 2022

Instead, run in-app banners reminding them to update their credit card information. This leads to lost revenue for SaaS companies. Customers who belong to this category aren’t necessarily dissatisfied with the product. The voluntary churn rate for B2B companies is 3.50%. Get a Userpilot demo and see how we can help.

Feedback Software 97

Feedback Software Analytic Tools Customer Experience User Testing 97

Split

AUGUST 25, 2020

This week we are excited to announce that we have closed a $33m Series C, led by Comcast Ventures with new investors including Microsoft’s M12, 01 Advisors, Atlassian, and ServiceNow, as well as previous investors, Accel, Lightspeed Venture Partners, and Harmony Venture Partners. How big can it get? Or maybe we got lucky, I’ll never tell!).

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Analytic Tools Customer Experience Data Visualization User Testing 78

The Product Coalition

JUNE 9, 2021

The good news is you can still move forward if your backlog isn’t this organized. The bad news is that your roadmap is only as accurate as the information driving it. But more likely the product team should remove a few projects from the lower priority categories. You’ve got a clear vision for the future, and it looks bright!

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Vision Roadmap Customer Experience Weak Development Team 89

The Accidental Product Manager

SEPTEMBER 14, 2020

The good news for fast food product managers is that it appears as though even a global pandemic can’t keep U.S. Share prices for the category have rebounded along with sales. Companies across the industry have reported much higher average spending per customer lately as large orders for families have increased in frequency.

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Product Management Product Manager Reporting Tools Management 65

Userpilot

APRIL 21, 2023

SaaS companies need an on-demand in-app resource center to help users make the most of the product. TL;DR An in-app resource center is a space where users can find educational content and help articles within the application itself. It should also have a search function, help articles, and FAQs answering common questions.

Feedback Software 96

Feedback Software Analytic Tools Data Visualization Embedded Analytics 96

The Product Coalition

MAY 7, 2020

I’ve worked in companies that have both roles, companies that only have project managers and companies that only have product managers. Even LinkedIn has only recently updated its search algorithm to better distinguish between the two?—?when Product and Project Management?—?two two sides of the same coin?

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Weak Development Team Management Management Customer Experience 81

Userpilot

APRIL 7, 2022

Prioritize bug fixing and updates based on what will lead to the biggest outcomes. Break down all problems into four categories: blocker, critical, medium, and low. After updating the product, run A/B-tests and NPS surveys to catch and refine minor drawbacks. Tag features and track engagement with Userpilot. ” moment.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

The Product Coalition

SEPTEMBER 14, 2023

Guide to Nike’s .Swoosh Swoosh Web3 Platform: Creating a Loyalty Community NFT Marketplace Table of Contents ∘ The Rise of Nike’s .Swoosh: Swoosh: A Game-Changer in the Virtual World ∘ Understanding .Swoosh: Swoosh: Nike’s Web3 Ecosystem ∘ The Benefits of .Swoosh: Swoosh: Co-Creation and Royalties ∘ How .Swoosh Navigating .Swoosh: Nike’s Vision: .Swoosh

Feedback Software 78

Feedback Software Customer Feedback Data Visualization User Testing 78

Product Talk

SEPTEMBER 6, 2023

We discussed a few of the common stages companies tend to go through when they adopt continuous discovery , some of the challenges and setbacks they’re likely to experience, and how leaders specifically can help teams overcome them. We tend to say discovery for the first category, and delivery for the second category.

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Product Research User Testing ChatGPT Research Software 238

The Accidental Product Manager

MARCH 8, 2021

However, just a few years ago a new option showed up: favored bubbly water. The leader in this market category was a brand called LaCroix. However, now things have changed for the company. The LaCroix product managers did very well for a long time. What should they do to keep the fizz in their product sales? of the market.

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Product Management Product Manager User Testing Management 73

The Accidental Product Manager

NOVEMBER 29, 2021

Product managers for stores are starting to realize this and they are starting to look at their product development definition and make adjustments to meet the new world that they find themselves living in. and France’s Carrefour SA, fall into this category. and France’s Carrefour SA, fall into this category.

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Product Management Product Manager Management Management 65

Amplitude

SEPTEMBER 21, 2020

Each step is represented by a different user action, depending on your company’s industry. A company offers a free version of their product to attract more users and then entices them to sign up for a subscription with gated features. This broad category includes everyday digital tools, such as productivity apps and mobile games.

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Analytic Tools Research Software User Testing Data Visualization 124

UX Studio: Product Management

JUNE 12, 2018

When a company like Facebook improves the experience of its products, it’s like the massages we give to Kobe beef: they’re not for the benefit of the cow but to make the cow a better product. .” – Aral Balkan, ethical designer, founder of Ind.ie. You likely work close to product development in some sort of tech company.

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Research Software User Testing Data Visualization Customer Experience 100

Userpilot

MARCH 21, 2022

In-app messages are also called in-app messaging or in-app notifications, though push notifications do not fall under this category. When it comes to in-app messaging, poor execution can do more harm than good, dissuading users from using your desktop app in full screen for fear of getting bombarded by popups or notifications.

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Feedback Software Messaging User Testing Customer Feedback 98

Roy Madden

APRIL 4, 2020

Whether you’re new to Feedly or not, you want good, trusted publishers to teach you more about a certain topic, market or industry. Feedly already digests and presents updates from the sources you value. Meanwhile, the low hit rate of typical news aggregators and alert features can leave you pulling hairs out. GET POWER SEARCH.

Airlines 62

Airlines Magazine Customer Feedback Events 62

Userpilot

JANUARY 14, 2023

Customer education combines direct and indirect efforts to onboard, train, or retain new/existing customers. Successful customer education programs to consider: Using tailored contextual tooltips and onboarding checklists to show new users around your product and help them get the most out of it. What is a customer education program?

Customer Experience 98

Customer Experience Feedback Software Education Customer Feedback 98

Mind the Product

APRIL 6, 2020

Eighteen months ago travel tech company Almundo started to refine its processes to become a product-driven company. Our goal was to define how we would set and communicate the company strategy, and how that strategy would lead OKRs and backlog definition. This is what we did. The Approach (the Frameworks).

Product Strategy 112

Product Strategy Strategy Feedback Software Customer Experience 112

The Accidental Product Manager

DECEMBER 16, 2019

There are exciting product manager jobs and then there are the product manager jobs at the really big food companies. Yes, yes – the good news is that you’ll probably be a relatively successful product manager no matter what you do simply because the big food companies provide us with the products that we all know and love.

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Product Management Product Manager Management Management 86

The Accidental Product Manager

MARCH 30, 2020

So let’s face it – a company can only charge so much for a cup of coffee. Dunkin had some good news lately when their same-store sales grew by 1.4%. Currently Dunkin is trailing in terms of expresso sales even as the expresso category expanded to become the fastest growing segment of coffee in cafes. Dunkin’s Plan.

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Product Management Product Manager Management Management 65

Atlassian

JANUARY 27, 2022

In 2020, with the announcement of TEAM Anywhere , we committed to a new way of working: the majority of our team members – many of whom were office-based before the pandemic – can now choose to work from anywhere. It quickly shows the employee’s current compensation and their new estimated compensation if they pursued the move.

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Data Visualization Analytic Tools Feedback Software Technical Review 74

Userpilot

MAY 10, 2023

From communication to automation, the latest updates in AI are genuinely bridging the gap between science fiction and reality. They include: Userpilot’s new AI writing assistant helps its users generate, edit, or improve content for their onboarding and in-app messages. to analyze customer data and predict customer actions.

Data Visualization 73

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 73

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. CopyAI: generate social media posts, emails, blog titles, landing page copy etc.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

The Product Coalition

JUNE 22, 2020

Establishing a robust product discovery infrastructure at your organization gives you the freedom to focus more of your time on creating, analyzing, and testing customer insights. It also doesn’t need to be expensive, or fancy, to be effective. A lean product discovery framework can help make it all of this so much easier.

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Customer Experience Product Research Data Visualization Embedded Analytics 78

Mind the Product

DECEMBER 2, 2016

Drift founder and CEO David Cancel spoke about the importance of listening to your customers at this year’s London MTPCon, and gave us some apposite examples of what can happen when companies listen to their customers and when they don’t. Listening to your customers is “one of things we always talk about but few people do. billion.

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User Testing Customer Feedback Customer Experience Feedback Software 70

Userpilot

AUGUST 29, 2022

It allows you to identify customer emotions regarding a product or any of its aspects by going through any form of text, such as social media posts, online reviews, and news articles. Customers are actively sharing their thoughts on social media and review sites, making these places valuable sources of customer feedback.

Feedback Software 94

Feedback Software Customer Experience Customer Feedback Product Research 94

Pragmatic Marketing

DECEMBER 10, 2017

Every week our product team reviews dozens of new ideas and feedback submitted to our “ideas portal” at [link]. Many receive a reply if the functionality or a work-around already exists, and all ideas are categorized and updated to reflect their status. You may work at a company like this. It was not all bad though.

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User Testing Customer Feedback Feedback Software Customer Experience 70

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. While there doesn't exactly exist a "typical" day in product management, you can expect to perform certain tasks based on the stage of your product. This is where you'll write requirements and epics.

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User Testing Enterprise Data Visualization Product Research 52