Userpilot

SEPTEMBER 28, 2023

While UX professionals say that user experience is vital to business success, most of them aren’t making the most of UX analysis. Companies simply aren’t getting to the heart of their products’ UX, leaving user journeys littered with friction. Here’s a guide on how to use these tools. What does this lead to?

User Friction 95

User Friction Analytic Tools Data Visualization Feedback Software 95

Intercom, Inc.

NOVEMBER 3, 2022

Natasha Ratanshi-Stein is the founder of Surfboard , a software company that offers scheduling tooling for customer support teams. Whether you’re fully remote or not, setting up the right tools and processes will help you manage your team collaboratively and productively without resorting to intrusive surveillance.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on!

Analytic Tools 104

Analytic Tools Research Software Feedback Software Data Visualization 104

Userpilot

JUNE 28, 2023

Good customer feedback questions for market research help you understand how your user found your product and why they chose you over the competition. Let us now consider different question categories and the most important questions you can ask in each. Market research feedback questions are extremely useful in this regard.

User Testing 96

User Testing Customer Feedback Customer Satisfaction Feedback Software 96

Userpilot

MARCH 7, 2024

Analytics tools offer a competitive advantage for companies investing in prolonged product growth. However, not all companies can invest precious resources in an analytics tool. There are different types of analytics tools. Google Analytics Standard is the best free website analytics tool. Which camp would you belong in?

Data Visualization 103

Data Visualization Analytic Tools Reporting Tools Research Software 103

Userpilot

JUNE 1, 2022

Google’s HEART framework is a method that focuses on improving the UX of your product. It has 5 key categories: happiness, engagement , adoption , retention , and task success. Why is the goals-signals-metrics process important for UX? Combining HEART with GSM gives you a big picture of UX improvement.

Onboarding KPIs 97

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 97

The Product Coalition

OCTOBER 1, 2020

At $5 a month for unlimited content, it’s an absolute steal as a tool to expand your product knowledge. I’ve grouped them into 5 broad categories, but as is often the caveat, they’re not mutually exclusive. Noah Weiss - Medium For regular, relevant product content The name of this category is underselling those in it a bit.

Research Software 163

Research Software User Testing Product Research Agile 163

Product Innovation Educators

OCTOBER 30, 2023

First, I do internet research. The hardest use case to define is when you’re trying to invent a brand new category and your competition is non-use. The use case ensures we’re focused on the right customer and the right segment, and we use it as a tool to write requirements for engineering.

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User Testing Reporting Tools Customer Experience Research Software 123

Userpilot

SEPTEMBER 10, 2022

We'll also discuss how to conduct UX surveys correctly to get the most out of your user feedback. UX surveys help you rack up your customers' feedback about their experience with your app using an in-app feedback survey. Asking UX survey questions requires you to know what you wish to achieve with them.

Customer Feedback 92

Customer Feedback Product Research Feedback Software User Testing 92

UX Planet

FEBRUARY 2, 2024

Based on the IDN Research Institute Report (2019), 7 well-known donation sites in Indonesia include Dompet Dhuafa, Ayo Peduli, Kitabisa, Gandeng Tangan, Wujudkan, Aksi Cepat Tanggap, and Peduli. This is proven by the presence and growth of well-known donation sites in Indonesia.

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? How do you perform UX analysis for SaaS and make data-driven decisions? UX analytics refers to analyzing how the users engage with your product UI and how is their overall experience while using the product. What is UX analytics? UX-Analytics-Instead-of-App-Analysis.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

ProductPlan

JANUARY 21, 2021

The roadmap can be a powerful tool in coordinating these efforts, including the product design team members. Avoid the Temptation for a UX Roadmap. More often, their bosses ask for a UX roadmap to have visibility into the design team’s workstream and bandwidth. Tracking tactical design. Tracking strategic design.

Research Software 98

Research Software Roadmap Product Research Customer Experience 98

Userpilot

FEBRUARY 3, 2023

TLDR; Customer analysis is the act of researching and analyzing customers to gather a complete profile of them and their behavior. The two top customer analysis tools of our choice are Semrush and Userpilot. Customer analysis is the research you do to understand your target market and your customer base.

Analytic Tools 97

Analytic Tools User Testing Research Software Feedback Software 97

Userpilot

FEBRUARY 2, 2023

Content testing is a form of user experience research that measures the quality and performance of content. The purpose of this article is to introduce what content testing is, the methods of testing content, and a step-by-step guide to preparing and conducting your research. Then, choose a testing method and your test participants.

User Testing 95

User Testing Research Software Feedback Software Product Research 95

Department of Product

OCTOBER 26, 2023

This quarter has seen the company roll out a series of generative AI tools for creators and the launch of a new audiobook product as it seeks to expand outside of traditional music and podcasts. NN Group) Security – How to know if your data is being used maliciously Data is gathered in two primary categories: usage data and user data.

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

Lenny Rachitsky

FEBRUARY 20, 2024

It’s easy to think AI tools are a fad, too complicated, or unlikely to have real impact on your job. Refine new product copy “We built a UX GPT Writer trained on all of our writing, brand guidelines, and product nomenclature. Track competitors “We are doing competitor and category tracking in social with LLMs.”

Data Visualization 134

Data Visualization ChatGPT Reporting Tools User Testing 134

Userpilot

JULY 31, 2023

Day-to-day tasks include conducting market research , defining buyer personas , creating a clear value proposition, collaborating with the product team on big launches , gathering feedback , and focusing on account expansion & customer success. What tools do product marketing managers work with?

Product Marketing 93

Product Marketing Onboarding KPIs User Testing Marketing 93

UserVoice

JULY 4, 2019

There are tons of specialized product management tools available today to solve some of your most frustrating challenges. Let’s look at the best tools for product managers and the problems they solve. So, we’ve gone ahead and compiled a handy list of the best product management tools, grouped by category. Hello buy-in.

Research Software 100

Research Software Analytic Tools Data Visualization Feedback Software 100

Userpilot

JUNE 30, 2023

We’ve handpicked the right survey questions under different research categories to make everything easy. TL;DR VoC survey employs quantitative and qualitative research to understand customer needs , pain points , and perceptions of your company at different touchpoints in their journey. Book a demo to learn more!

Customer Feedback 96

Customer Feedback User Testing Feedback Software Data Visualization 96

Userpilot

MAY 8, 2023

As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers. Most challenges that a software company will face fall into one of three categories: product, sales, and business/operations. Here are the four most common product challenges for SaaS tools.

Analytic Tools 97

Analytic Tools Research Software Data Visualization Onboarding KPIs 97

Userpilot

APRIL 28, 2023

In this article, we’ll explore why you need a knowledge base, its core elements, how to build a knowledge base for your product, and the best knowledge base tool. Conduct thorough research to determine your knowledge base structure. One way to approach it is by creating categories and grouping articles into topics.

Analytic Tools 80

Analytic Tools Feedback Software Research Software Data Visualization 80

UX Studio: Product Management

OCTOBER 7, 2022

But without a plan, research, test, and validation you might waste energy and money on developing something that’s not appealing to anyone. A digital MVP is a UX/UI design and development method introducing the product to the market only with its core features. In this article you’ll read about: What is an MVP?

User Testing 75

User Testing Research Software Product Research Feedback Software 75

Userpilot

SEPTEMBER 11, 2023

It involves market research, goal setting, and the development of your go-to-market strategy. Choosing the right tool to work with can make your life easier. Still, most product launches fall under three main categories. Market research teaches you about your competition and your audience. What are their motivations?

Product launches 104

Product launches Product Research Data Visualization Research Software 104

Userzoom

JULY 31, 2019

Tree testing is a research method for assessing findability within the hierarchy of a website or app. This puts the onus on the test participants to create their own categories and group items within those categories as they see fit. I’ll deal with that last question now: I won’t. What is tree testing? Why ‘tree’?

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User Testing Product Research Testing Research Software 118

Department of Product

OCTOBER 5, 2023

Features include networked note taking, voice transcriptions and integrations with calendar tools like Google Calendar and Outlook. Department of Product) UX – How to design accordions on mobile Accordions conserve space on mobile but they can also cause disorientation and too much scrolling.

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Userpilot

JANUARY 31, 2022

The different specialization categories: core product manager, growth product manager, technical product manager, platform product manager, and innovation product manager. Run continuous market research, discovery, and/or user research to better understand how to solve problems. Kent McDonald on PM Specializations.

Research Software 97

Research Software Analytic Tools Feedback Software Product Research 97

Userpilot

NOVEMBER 14, 2022

What tools do you have at your disposal? Its focus is on defining the key outcomes your product should deliver through customer and target market research. It also entails feature discovery and UX development to deliver these outcomes. Move on to customer research. Miro – for collaboration and research.

Product Research 98

Product Research User Testing Onboarding KPIs Research Software 98

UX Studio

AUGUST 13, 2023

But what does this mean for UX design ? It is becoming more accurate and responsive, making it an even more useful tool in our daily lives. The increasing role of sound design in UX Sound design plays a critical role in creating a positive user experience for voice service technology.

Feedback Software 50

Feedback Software Research Software Technology Data Visualization 50

Department of Product

NOVEMBER 16, 2023

Another product unveiling a similar use case this week, albeit in a distinctly different category is Celonis. Growth in this product category, along with cuts, has led to the company reported quarterly profits in 2023. Including: how to assess stock options, why you should negotiate offers with equity and red flags to look out for.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

UX Studio

AUGUST 28, 2018

At UX studio, we recently had a great conversation about user persona creation which showed us that most designers and researchers have their doubts. UX persona research takes work. What do user personas do in UX design? At UX Studio, we make user personas through workshops. Do you love user personas?

User Testing 98

User Testing Customer Experience Customer Feedback Research Software 98

UX Planet

FEBRUARY 1, 2024

Social Impact Improving access to efficient finance management tools can reduce financial stress and improve individuals' overall well-being. By promoting financial literacy and providing tools for effective budgeting and planning, the application can empower users to make informed financial decisions.

Analytic Tools 87

Analytic Tools Data Visualization Research Software Reporting Tools 87

Userpilot

JUNE 3, 2022

We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. Product marketing resources include different formats, from video content to podcasts, blogs, and best tools. Best product marketing tools. Here are some product marketing tools that you should have in your stack.

Research Software 95

Research Software Analytic Tools Feedback Software Data Visualization 95

Userpilot

NOVEMBER 10, 2022

Common pain point categories. and “What category do the pain points fall under?”. Perform qualitative customer research. Qualitative customer research helps you understand customer pain points since customers give you direct, detailed feedback on their experience. Recruit the research participants.

User Friction 93

User Friction Customer Experience User Testing Product Research 93

The Product Coalition

MARCH 25, 2022

Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category. Examples of fintech applications We have just mentioned the types of financial applications, so now let’s take a closer look at the best representatives of each category.

Research Software 119

Research Software Feedback Software Reporting Tools Data Visualization 119

UX Studio

SEPTEMBER 29, 2017

Most A/B test tools signal when the result is already significant. The Smartwool webshop tested their category page. per visitor, not a bad result considering only the category page changed. Read more about how these UX research methods fit into the product design process in our e-book: Product Managers’ Guide to UX Design.

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User Testing Product Research Testing Data Visualization 97

Userpilot

JULY 13, 2022

Userpilot publishes well-researched and in-depth articles on all aspects of product management including product growth, retention, and adoption. Userpilot blog – Thoughts about Product Adoption, User Onboarding, and Good UX. The Userpilot content team delivers 50 well-researched and in-depth articles a month.

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Blog Analytic Tools Research Software Feedback Software 97

ProductPlan

JANUARY 24, 2019

Google originally created the HEART framework to help its UX teams improve users’ experience with Google products. But, product managers can get as much benefit out of the HEART framework as UX designers have. Google’s HEART framework evaluates a product or feature idea according to five user-centric categories.

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Framework Customer Experience Research Software User Testing 68