article thumbnail

12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

Data security : Opt for platforms that take security seriously, such as those with SOC 2 Type 2 certification. Behavior monitoring : Utilize feature tags and custom events to monitor user actions, with a visual dashboard for tracking segment behavior. This means they have proven systems to keep your data safe and secure.

article thumbnail

Heap vs Pendo: Which is the Superior Product Analytics Tool?

Userpilot

In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. In Pendo , the information about Track Events is also recorded programmatically without the need for tagging. In Userpilot, you need to create events and tag features manually.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Pendo vs Amplitude: Which is the Better Product Analytics Tool?

Userpilot

To create funnels, Amplitude recommends using its Pathfinder function which analyzes sequences of events leading up to conversions. Pendo Dashboard. For example, you could trigger them for users who have completed a certain event without using a specific feature that’s relevant to their use case. Pendo Segments.

article thumbnail

Monitoring IGEL EUC Deployments End-to-End

eG Innovations

DISRUPT is a major global event focused on end user computing and the delivery of secure, high-performance digital workspaces to increasingly distributed hybrid workforces, from the cloud. Are the SSL certificates configured on UMS working and are they nearing expiry? To explore the agenda for the DISRUPT23 Munich, click here.

article thumbnail

Monitoring the AVD Connection Broker

eG Innovations

Often the pool of hosts available are configured to offer resilience in the event of host failure, for example two hosts may be available in different Azure regions, in normal operation users would be connected to the geographically closest but if one host fails all incoming requests may be allocated to the remaining live host.

article thumbnail

Monitoring and Managing Azure Active Directory Users

eG Innovations

Are any App registrations going to expire either in client secrets or SSL certificates? Dashboards can be accessed out of the box or created with just a few clicks without having to rely on public domain workbooks. Are there any stale user accounts in the Azure tenant? Have there been any malicious sign-in attempts?

article thumbnail

Digitization of Customer Experience: 15 Best Practices For Managing Digital CX

Userpilot

In the same vein, celebrate successes and milestones with UI elements such as certificates, badges, and happy characters. Create custom events and observe how users interact with your product in Userpilot. For example, if something goes wrong and an error page is displayed, spruce up that page with fun graphics to keep spirits high.