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How Digital Customer Education Can Win You More Business

Gainsight

Digital customer education has traditionally been tied to the post-sale stages of the customer journey—think onboarding and ongoing product adoption. Here’s how to win more business with digital customer education —and how it can help you stand out from the crowd in the increasingly complex business world. Very little.

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The Ultimate Guide to Customer Education in SaaS: Best Practices, Examples, and Tools

Userpilot

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Launching a customer education program can streamline the customer journey, increase customer retention, and reduce the support costs for your product or service. Educate users with short in-app video tutorials.

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Customer Education Managers & Customer Success Managers: Who Does What?

Gainsight

” While customer education didn’t gain the widespread recognition it deserved until relatively recently, it’s quickly gaining mainstream status, and the role of Customer Education Manager (CEMs) is becoming common. What’s a Customer Education Manager (CEM)?

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The Truth About UX Bootcamps: A Designer Factory That Sells Dreams Like Expensive Candy

UX Planet

They are handed a certificate and the promise of finding a job soon. The absurdity of finding a job as a UX/UI Designer Positions often remain unfilled. In the end, they get the certificates only because they paid for the program.” In Germany, there is the possibility of an “education voucher” (Bildungsgutschein).

UX 88
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How to Become a Technical Program Manager

The Product HQ

Learn the technical product management with our top-rated certification courses: 3. A technical project manager is not an entry-level position. It is worth mentioning here that some employers value experience over education in some instances when hiring for a technical program manager position.

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10 Best Customer Success Courses and Training Programs for Customer Success Managers

Userpilot

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

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Essential Data Product Manager Skills

The Product HQ

Enroll in our top-rated data product management certification to do just that: 2. Social Media Platform Management Social media is a free yet powerful platform to gather potential employees’ resumes, find market salary information, and find qualified candidates – all required excessively in a managerial position.