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How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. When expiry isn’t available, tool owners review and baseline access quarterly.

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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. SOC 2 is not a pass-fail certification, which is really important and a common misconception. Start early. How does that feel?

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What Does a Security Engineer Do?

PMLesson's Ace the PM Interview

If you're interviewing for engineering roles, don't miss our Complete Software Engineering Interview Course. How to Become a Security Engineer The Average Salary of Security Engineers The Security Engineer Career Path The Top Cyber Security Certifications What Is A Security Engineer? 🔓 Hey there!

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Essential Technical Program Manager Skills

The Product HQ

If defining project scopes, reviewing solutions, and generating reports interest you, this is the perfect career. This includes reviewing invoices, negotiating contracts, and ensuring that all parties are happy. Organizations may not require you to perform hands-on coding.

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Executive Director’s Perspective on how to become a product manager

Product Management Unpacked

I have led or been a major contributor to two of the most successful software companies in the world. You can become a product manager by getting a certification or taking an online course, and these are fine ways to proceed in your quest for knowledge about product management. I was an outsider; I like to think I still am.

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What To Do With a High Churn Rate

The Product Coalition

User/customer retention is often the lifeblood of a business, especially in the software spaces. Taking a payment by mistake or having a harsh cancellation/no refunds policy can turn customers against you. Check out our certifications here. If your product or service cannot keep the customers it attracts, it cannot grow.

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14 Can’t Miss Conferences for Product Leaders

ProductPlan

From books , podcasts , and blogs to earning certificates and joining online communities , there is truly an abundance of options (read the short Guide to Product Management Resources to learn even more). Software as a Service has become the predominant business model for B2B software. SaaStr Annual.