Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. As we know, we’re in the middle of a tech industry slowdown. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. The bot is powered by GPT-3.5, ChatGPT’s big debut.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.” For perspective, AI has been incubating for a long time – which is typical for currently-hot tech stories.  And that they are technically feasible.

Data Visualization 75

Data Visualization Artificial Inteligence Technical Review User Testing 75

Userpilot

DECEMBER 18, 2022

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year. Product Resolutions 2023.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

UX Planet

FEBRUARY 19, 2024

Streamlining Your Design Workflow with Musho and UX Pilot in Figma AI technology, especially AI-powered tools, is changing our design process. Chatbots like ChatGPT, ‎Gemini, and Claude help us work more efficiently and allow us to think outside the box and come up with creative solutions. Bottom line The plugin is a great choice.

ChatGPT 62

ChatGPT UX User Testing Workshop 62

Userpilot

APRIL 6, 2023

Some of the best AI tools for CSMs range from multifunctional staples such as ChatGPT to AI meeting assistance and chatbots. In the past few months, SaaS companies have been struggling with budgetary and staffing constraints caused by the broader economic uncertainty in the tech industry. Why are AI and automation important?

Data Visualization 98

Data Visualization Analytic Tools Research Software Customer Experience 98

UX Studio

OCTOBER 4, 2023

Despite its decades-long history, most of it is still in its infancy, but as technology is developing, AI will very soon have its own and well-deserved place at the table – if not already. ChatGPT ChatGPT gained huge popularity in recent times. Today artificial intelligence is everywhere. You just need to ask it.

Artificial Inteligence 72

Artificial Inteligence UX Research Software Data Visualization 72

People-First Product Leadership

FEBRUARY 12, 2024

As you can likely guess if you’ve been following this newsletter, I fall on the side of favoring collaboration as being a key area of focus for performance reviews. I find such an attitude ironic as technology is always changing. Looking to technology trends, Chris Dixon reminds us of the power of collaboration.

Artificial Inteligence 52

Artificial Inteligence User Testing Product Management Product Manager 52

Gainsight

OCTOBER 10, 2023

AI in Digital Customer Education Like most technology, the ways customer education teams can use AI are constantly growing. That said, the current use cases primarily revolve around a handful of core functions: chat-based support, measurement, and content. Learn More Learn more about Gainsight’s Customer Education product today.

Education 52

Education User Testing Reporting Tools Data Visualization 52

TechEmpower - Product Management

SEPTEMBER 25, 2023

The team’s technical skills are solid, but they’re undermined by poor communication, especially around requirements and expectations. If you're grappling with this issue, identifying the specific cause can be difficult, especially if you don’t have a software background. This is where a technical review can be useful!)

Weak Development Team 104

Weak Development Team Software Review Development Technical Review 104

Modus Create

JUNE 20, 2023

Technically, serverless isn’t really “server less” as there are still servers that run your application, but they are managed by your cloud provider (read: out of sight, out of mind.) Micro frontends have immense benefits, but it’s not a technology you can use off the shelf. ChatGPT has brought the AI discourse to every industry.

Feedback Software 98

Feedback Software Reporting Tools Development Technical Review 98

People-First Product Leadership

JULY 17, 2023

Similar to tech debt, there will be undesired consequences later on. For existing employees, when conducting performance reviews, consider if they listen with patience and go into situations seeking to understand or is their style to belittle, intimidate or control. In product companies, we live for these disruptive technologies.

Technical Review 52

Technical Review Technology Weak Development Team Generative AI 52

The Product Coalition

MAY 20, 2023

While we’ve known for a while that our living space was due for an update, it wasn’t until our 10-year-old daughter started asking for her own room that we realized we couldn’t put it off any longer. Step 1: Acknowledge the Load Let’s first understand what the mental load looks like in a tech company.

ChatGPT 96

ChatGPT Software Review User Testing Customer Experience 96

Lenny Rachitsky

MARCH 5, 2024

A few startups that have shared their metrics publicly include Twinr , a no-code mobile app builder that won Product of the Day. Product Hunt is a playground for brand awareness, credibility, and social proof among early adopters and tech enthusiasts. A sudden spike in votes might raise flags.

Startups 117

Startups Feedback Software Onboarding KPIs Technical Review 117

Department of Product

NOVEMBER 2, 2023

The Advanced Data Analysis feature allows users to upload a file to ChatGPT. Once processed, users can ask specific questions about the data and ask ChatGPT to perform tasks such as creating summaries which could be shared with stakeholders or generate data visualisations based on prompts. Full State of Tech Salaries report.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Gainsight

MAY 10, 2023

The first version, of course, is people hacking around with ChatGPT—e.g. Reduce Support Time As much as we say “Customer Success does not equal Support,” inevitably CSMs spend a fraction of their time on technical questions. to write emails, etc. That’s cool, but I think it’s just scratching the surface.

Generative AI 52

Generative AI Customer Experience ChatGPT Technical Review 52

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS!

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Usersnap

JUNE 15, 2023

Identifying users’ needs, wants, and problems In today’s world, there’s no such thing as a perfect digital product, all thanks to evolving customer expectations and the emergence of new technologies. For example, the release of ChatGPT (OpenAI’s artificial intelligence chatbot) caused quite a stir across different industries.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Crafty CTO

APRIL 17, 2023

Willison is prolific, to no small degree, because he’s skilled at applying tools like ChatGPT.) On Reddit r/Midjourney , this post outlines how it’s now possible to use ChatGPT’s newest GPT-4 model to generate great Midjourney text prompts, which in turn renders jaw-dropping images. Prioritize accordingly.

Artificial Inteligence 8

Artificial Inteligence ChatGPT CTO Coach Fractional CTO 8

Userpilot

FEBRUARY 21, 2024

Instead, they’re mostly emerging technologies that are actively changing the way we perform analytics and that you should jump into before your competition does. Natural language processing Natural language processing (NLP) is a technology that allows software to understand and process human language.

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102

Department of Product

OCTOBER 19, 2023

In other news, Adobe’s acquisition of Figma is reportedly stuck in limbo due to regulatory challenges and this week the company made no mention of it at its annual conference in Los Angeles. This Chartpack is designed to help you to stay up to date with the shape of the web in 2023 so that you can make stronger strategic technical decisions.

Research Software 52

Research Software Analytic Tools Data Visualization Feedback Software 52

The Product Coalition

JUNE 18, 2023

With the latest popularity of ChatGPT, I assume all enterprises and governments will use AI in the next five years. With ChatGPT, fraudsters can easily create fake websites, consumer reviews, and posts. The same AI technologies are accessible to fraudsters. With AI, phishing, and spamming become more convincing.

Research Software 113

Research Software ChatGPT Data Visualization Systems Review 113