Business of Software Conference

JULY 7, 2021

Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line. They should be the trusted advisors to your biggest clients. 27th & 29th September BoS Conference: Fall 2021 , online with multiple speakers.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Business of Software Conference

NOVEMBER 26, 2018

One of the themes that emerged over the course of the conference was the importance of understanding the needs of customers and the metrics you can use to better understand and act on their real, rather than stated, needs. We’ve used NPS to gather evaluation data for the conference for a seven years. pic.twitter.com/cBzVvt2Rtx.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Roadmunk

DECEMBER 7, 2017

And then, I was at an incubator and ended up becoming head of product for one of the projects, which was Lola, a travel company based out of Boston. Ellen: All of the things I’d worked on at Microsoft and at Kickstarter—and the thing that was missing for me in travel—was helping people make things. Ellen: I got pretty lucky.

Startups 53

Startups Technical Advisors Research Software Product Research 53