PMLesson's Ace the PM Interview

APRIL 19, 2020

Examining the responsibilities this PM will have on the job, we see: Deeply understand the needs of business travellers and their organizations. Partner with sales, business, and strategy leadership to set and attain targets that affect Uber’s bottom-line. Internalize Uber’s strategy and blend it with your customers’ needs.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

Examining the responsibilities this PM will have on the job, we see: Deeply understand the needs of business travellers and their organizations. Partner with sales, business, and strategy leadership to set and attain targets that affect Uber’s bottom-line. Internalize Uber’s strategy and blend it with your customers’ needs.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Intercom, Inc.

SEPTEMBER 12, 2019

A self-styled ‘jack of all trades,’ Gerry is looking to change the world on a variety of fronts: as the Principal Service Design Consultant for Humana Design, the CEO of TheAcademy.ie , and even a new human-centered design conference set to launch next year in Dublin. Dee: And you have plans to launch a conference, as well.

Research Software 112

Research Software Data Visualization User Testing Customer Experience 112

Gainsight

NOVEMBER 1, 2021

Last week, I had the pleasure of presenting at the Technology & Services Industry Association (TSIA) semi-annual conference, TSW 2021, which Gainsight proudly sponsors. Held in Las Vegas, I traveled to the event with Lane Holt, Director of Customer Success, and Denise Stokowski, Group VP of Platform Products and PX.

Customer Experience 59

Customer Experience Data Visualization Customer Feedback Enterprise 59

Userpilot

MARCH 8, 2023

At Team Userpilot, 47% of us are female, including 44% of the leadership positions. You can easily see this when you go to any product conference – the majority of the speakers will be male. No scaled agile framework will ever change that.” You could have the perfect sprint and achieve nothing.

User Testing 52

User Testing Research Software Feedback Software Customer Experience 52

Gainsight

JUNE 10, 2021

As the world began to open back up, we were excited to see our Pulse Everywhere conference evolve into a hybrid event. They grew through digital marketing and engagements incorporating teammate training, office hours to discuss cases, new frameworks, and best practices centralized in Gainsight. Excellent work, SAP Concur!

Feedback Software 52

Feedback Software Reporting Tools Customer Communications Data Visualization 52

Andrew Chen

NOVEMBER 1, 2018

My continuing leadership in the field. One evolution is the number of books and conferences now dedicated to growth. There’s a couple common frameworks to try to understand this, and one is the Growth Accounting Framework. The problem is that the Growth Accounting Framework provides for lagging metrics.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Business of Software Conference

JUNE 29, 2020

Teresa Torres (Product Discovery Coach, Product Talk) – Managing Outputs vs Outcomes from Business of Software Conference. If you just pick what category your product fits in – is the cash cow or – we have these really simple frameworks you just apply the rules, you’ll solve the problem. Transcript.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Business of Software Conference

OCTOBER 11, 2023

No amount of wordsmithing will get people excited if they are exhausted Questions to ask about To your leadership team: How confident the organization is focused on the right things To frontline managers: Is there anything you’re worried about being true that is starting to be true? Will getting the app be dangerous for you?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Business of Software Conference

AUGUST 30, 2019

Claire Suellentrop (Founder/CMO, Userlist.io) – Get Out Of The Echo Chamber: How To Use JTBD To Perfect Your Product’s Messaging from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. Unsubscribe anytime.

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Gainsight

APRIL 29, 2019

And then, we set up frameworks so CS knows when to grab someone from Product to help with an issue. We built a framework that defined the different types of work that was in progress. We established a lot of frameworks that way—now Product can know who they need to contact and which customers are interested in these opportunities.

User Testing 14

User Testing Customer Experience Feedback Software Customer Feedback 14

Modus Create

MARCH 16, 2020

The implications of the global pandemic are now far larger than most predicted, with direct impact to many industries beyond just health sciences: Global events like conferences, movie premieres, and sporting events are now cancelled. This could mean a strong bounce back for industries like travel, tourism, manufacturing, and agriculture.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Pragmatic Marketing

NOVEMBER 9, 2009

The Pragmatic Marketing Framework describes the activities, artifacts, and practices for defining technology products and delivering them to market. The most common organizational format is for one product manager to perform all of the activities of the entire framework. It’s a big job, but a satisfying one.

Weak Development Team 70

Weak Development Team Agile Research Software Reporting Tools 70

Andrew Chen

DECEMBER 13, 2018

How to port the concept of OKRs — objectives and key results, a personnel management framework originated by legendary Intel CEO Andy Grove — to your personal life from your business (and why you would want to). Some people are traveling, flying. Personal life OKRs. It’s a really cool concept. Ryan: — Or maybe just a shower.

Startups 79

Startups Customer Experience User Testing Product Research 79

The Product Coalition

DECEMBER 11, 2018

Your own passion for the job and desire to show leadership, the feeling of being irreplaceable; these can be strong arguments to hang around way after you are truly needed. There are plenty of roadmap models that limit these type of situations, eschewing uni-linear progressions for an alternative, more networked frameworks.

Analytic Tools 60

Analytic Tools Technical Review Data Visualization Customer Experience 60

Business of Software Conference

OCTOBER 23, 2019

Bruce McCarthy (Founder, Product Culture) – Prioritization: Saying No To Good Ideas from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? This is from McKinsey this is their 3 Horizons growth framework. Upcoming Events.

Customer Experience 61

Customer Experience User Testing Onboarding KPIs Research Software 61

Andrew Chen

DECEMBER 13, 2018

How to port the concept of OKRs — objectives and key results, a personnel management framework originated by legendary Intel CEO Andy Grove — to your personal life from your business (and why you would want to). Some people are traveling, flying. Personal life OKRs. It’s a really cool concept. Ryan: — Or maybe just a shower.

Startups 40

Startups Customer Experience User Testing Product Research 40

Gainsight

MAY 18, 2023

SAP Concur As the world’s leading brand in travel, expense, and invoice management, SAP Concur continues to lead the sector in digital strategy. The company decided to transform the way they captured custom outcomes via their new Outcomes Management Framework to align with customer priorities as well as internally align across departments.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52