Mironov Consulting
JANUARY 17, 2019
Many CEOs tell me that they (personally) are the best-informed people within their companies about what customers need , and they (personally) are best positioned to drive decisions on product priorities. A not-yet-generating-repeatable-revenue company of 6 people might have one architect/CTO, one designer, three other developers, and a CEO.
Mironov Consulting
JUNE 27, 2019
There may also be some designers or a few developers reporting into such roles, but I’m focused away from CTO and VP Engineering roles where the majority of staff are developers. . Over-allocated product managers are forced to cut corners, usually on direct customer validation and on product strategy. Coaching/mentoring/training plan.
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Intercom, Inc.
APRIL 22, 2021
For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time.
Gainsight
OCTOBER 7, 2022
If you’ve ever watched the show Ted Lasso , you’ve noticed that it is in many ways a tale of two coaches: Ted Lasso and Coach Beard. . Coach Beard is focused on data and results, using his expertise in the game to push the team toward winning. The art and science of CLV. Putting it all together in a PQL strategy.
Mironov Consulting
DECEMBER 31, 2017
. “Why isn’t my strategic customer’s feature request included?” And we [product managers] are often too shy or subtle to give them really clear feedback about their requests. “Our top two enhancements were requested by dozens of customers, including big players A, B, C and D.
Intercom, Inc.
DECEMBER 21, 2021
Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.
Business of Software Conference
APRIL 9, 2021
Everybody’s slowing down, including your customers so often, we’re b2b. So the way I’ve been kind of trying to coach some teams and just think it through is if we if you were used to managing a person face to face, and now all of a sudden you’re behind a screen, right? And then we’ll start again later.
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