The Product Coalition

FEBRUARY 12, 2024

“Feedback is the breakfast of champions.” -Ken Yet I could still see the tension on the team’s face and almost feel the hesitance in the air even though we were all separated by significant distance — no one wanted to be there. As a result, the team struggled with how to prepare. I worked in healthcare technology at the time.

Technical Review 113

Technical Review User Testing Product Research Customer Feedback 113

Roman Pichler

JULY 6, 2021

Consequently, your focus shifts from managing a product to looking after the product people on your team and empowering them to do a great job. For instance, you might show the individuals how they can make effective strategic product decisions, create an actionable product roadmap, and effectively use the right KPIs.

User Testing 156

User Testing Product Research Weak Development Team Customer Experience 156

Roman Pichler

MAY 11, 2021

” But do not allow people to dominate and tell you what to do, and don’t agree to a weak compromise. The SAFe product owner is tactical in nature and focuses on working on the product backlog and guiding the development teams. Myth #3: The product owner is responsible for the team performance.

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Weak Development Team Product Research User Testing Customer Experience 156

The Product Coalition

DECEMBER 8, 2018

Your roadmap is one of the most important things you’ll produce as a SaaS company. Who will you share the roadmap with: Just employees, or customers too? And then there’s perhaps the biggest question of all: “How do we decide what makes it on to our roadmap?” It’s safe to say that in the SaaS world, plans change.

Feedback Software 61

Feedback Software Research Software B2B Roadmap 61

The Product HQ

MAY 10, 2024

Since product development is such a lucrative field, this is a crucial role for the company. This includes the project management of all of the activities done in product conceptualization, design, development, and marketing. Since the team is small, you will have to manage the technical aspects of product development.

Startups 52

Startups Customer Experience User Testing Technical Review 52

The Product Coalition

MARCH 28, 2022

I think one of the ways to minimize the chance of this happening is to have an always on routine of talking to customers e.g. standing time to talk to customers that almost gets backed into the operating rhythm of the team. I think it makes sense to hear that opinion and factor that into the product development process. Of course?—?the

Product Research 150

Product Research Product Management Product Manager Weak Development Team 150

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. The categories of product management tools are: Prototyping and UX (Userpilot, InVision, iRise).

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69

ProductPlan

JUNE 11, 2019

An outcome-based roadmap sounds like a good idea. Instead of a long list of context-free features and enhancements the roadmap is constructed to accomplish specific goals critical to the success of the business. The Problem With Outcome-Based Roadmaps. In reality, they end up with outcomes that fall short of expectations.

Roadmap 79

Roadmap Weak Development Team User Testing Product Research 79

Mironov Consulting

DECEMBER 31, 2017

I get pulled into lots of discussions among product managers about the best ways to represent (and then present and present and present) roadmaps or backlogs, especially to internal sales/marketing/support audiences. Each functional group has its own product priorities, so each wants a different roadmap. Just sign here.”)

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92

PMLesson's Ace the PM Interview

MARCH 15, 2021

You’ve probably also been asked “what’s your greatest strength (or weakness)” once or twice while interviewing for jobs. You may have also read the famous article ‘Good Product Manager/Bad Product Manager’ by Ben Horowitz. Interview example: “I strive to be a data-driven decision maker for my teams.

Weak Development Team 52

Weak Development Team User Testing Feedback Software User Friction 52

Modus Create

MARCH 8, 2022

In Agile, a release is a group of software features that can be developed and deployed to the users in a given period. Adding more plans and meetings to an Agile team can seem like a slowdown which feels scary given that Agile is all about speed and deployments. Stakeholders : share valuable feedback and necessary approvals.

Agile 52

Agile Weak Development Team User Testing Customer Feedback 52

Modus Create

JANUARY 12, 2021

The speed at which the economic landscape shifts has been increasing since the industrial revolution and the emergence of consumer technology. The construction and reconstruction of these pillars must be done continuously, in tandem, and requires effective dialog between all stakeholders in an organization.

User Testing 59

User Testing Customer Experience Technical Review Customer Feedback 59

BrainMates

SEPTEMBER 23, 2020

We have developed a new leadership model – the Product Adaptive Leadership Model (PALM) that offers a path for Product Leaders to examine their current practices, apply new ways of solving problems, and improve their Product Leadership performance. This often goes unnoticed as the pace of development and deadlines increases.

Feedback Software 86

Feedback Software Analytic Tools Data Visualization User Testing 86

Userpilot

APRIL 25, 2024

TL;DR Open-ended questions are essential in SaaS user research for eliciting detailed insights into user experiences, preferences, and challenges, enabling businesses to tailor their products and services more effectively to user needs. With bespoke logic and survey analytics, it’s the perfect solution for collecting in-app feedback.

Research Software 52

Research Software User Testing Feedback Software Analytic Tools 52

PMLesson's Ace the PM Interview

OCTOBER 6, 2021

This is especially true if you're looking to join the technical program management team. Those TPM candidates with a much deeper technical acumen will probably be better suited for the Infrastructure team. These are system design , program sense , and cross-functional partnerships. Read more about System Design for TPMs here.

Technical Review 52

Technical Review Feedback Software Systems Review User Testing 52

ProductPlan

SEPTEMBER 9, 2019

They organize events discussing innovations in the software and technology space. From the outside, a Product Manager (PM) is a resolute individual responsible for completing a product’s development. Product management leadership requires an ability to support their teams to victory!

Weak Development Team 49

Weak Development Team Construction Feedback Software Certifications 49

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. Otherwise, you might ask the wrong people for feedback on the increments and hence draw the wrong conclusions. But don’t stop there.

Product Research 343

Product Research Feedback Software Research Software User Testing 343

Mironov Consulting

JUNE 27, 2019

Defining my label carefully, a “product leader” is someone who manages a team of product managers. There may also be some designers or a few developers reporting into such roles, but I’m focused away from CTO and VP Engineering roles where the majority of staff are developers. . 2] Driving Strategy, Tooling and Outcomes. [3]

CTO Coach 108

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Usersnap

JANUARY 8, 2024

The engineering team from Lockheed Martin used imperial units (pounds-force), while NASA’s team used metric units (newtons). From aviation’s decade-spanning aircraft design challenges to construction projects exceeding budgets and deadlines—the common thread is the struggle with unforeseen variables in the real-world.

Feedback Software 59

Feedback Software Weak Development Team User Testing Development 59

Bain Public

MAY 20, 2021

Without a diverse team and an inclusive, safe space, success will be much harder to achieve (in all aspects). We’d like to contribute to this conversation by sharing some tips on how product managers can alter their management style to encourage a more diverse and inclusive environment for their team and clients.

User Testing 52

User Testing Product Management Product Manager Feedback Software 52

BrainMates

SEPTEMBER 23, 2020

We have developed a new leadership model – the Product Adaptive Leadership Model (PALM) that offers a path for Product Leaders to examine their current practices, apply new ways of solving problems, and improve their Product Leadership performance. This often goes unnoticed as the pace of development and deadlines increases.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

Izenda

JUNE 17, 2019

It’s often lumped in with “poor-planning skills” and “control issues.” As they work with several teams throughout the product’s development, being firm on goals and expectations will teach each team to expect direction. Complications can come at any moment, especially in the technology field. Be intuitive.

Product Research 64

Product Research Product Management Product Manager Feedback Software 64

Sachin Rekhi

JANUARY 9, 2017

For a SaaS business this may be specifically determining whether you can acquire a customer at a cost of acquisition (CAC) that is well below the customer's ultimate lifetime value (LTV), thus re-creating the "buy low" and "sell high" opportunity. This helped them grow very fast initially. Leveraging modern portfolio theory.

Finance 69

Finance Feedback Software User Testing Weak Development Team 69

The Product Coalition

JULY 24, 2020

Identifying and answering the most important questions Launching a socially responsible investing product was something the Nutmeg team wanted to do for a long time. It took a few years until the team felt the market for this product was mature enough. Additional information is never a bad thing at this point. guess what?

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. And sure enough, the feedback was that things were starting to slow down. When people detect a bottleneck in the system, the operational cadence of the company starts slowing down. We learned a lot.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Userpilot

JANUARY 22, 2020

As more and more SaaS companies attempt to increase customer loyalty, more and more ways of measuring it are developed. Thus, NPS can inform your user onboarding and product development, and help you reduce your churn and increase retention. Now, you may be wondering – is 25 a good or bad NPS? What NPS gets wrong.

Analytic Tools 134

Analytic Tools Feedback Software Research Software Data Visualization 134

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 170

User Testing Weak Development Team Customer Experience Customer Feedback 170

Usersnap

JANUARY 18, 2024

Why do the most successful product managers always seem to pay attention to the power of a well-constructed NPS survey ? These leaders understand that a streamlined NPS tool distills vast customer sentiment into actionable data, guiding strategic decisions. Question 20: How would you describe your shopping experience with our platform?

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

Alchemer Mobile

AUGUST 27, 2020

For many mobile product managers, their biggest goal is to create a realistic product roadmap and hit key milestones on time. Success is understanding how the product fares in the market, and being able to adjust properly, pivot, and quickly make decisions based off of customer feedback. Don’t blindly build what your customers ask for.

User Testing 246

User Testing Product Research Feedback Software Data Visualization 246

Johanna Rothman

AUGUST 19, 2019

Let's return to the Manifesto for Agile Software Development , what I call the “Agile Manifesto.” We've had a software “crisis” even before I graduated from college, 1977. I already knew about coupling (bad) and cohesion (good). Sort of like construction projects. Why a Manifesto?

Agile 66

Agile User Testing Feedback Software Analytic Tools 66

Usersnap

NOVEMBER 4, 2021

The scaling SaaS company often have to find out through practice what the difference is between a product owner vs product manager. Both roles are big players within an agile team (or scrum team) of a business. need a customer feedback workflow in place? Then, they work with the development team to achieve those goals.

Product Research 52

Product Research User Testing Feedback Software Weak Development Team 52

Bain Public

JANUARY 11, 2022

What you want is for stakeholders to build good habits around roadmap completion , but unfortunately, this doesn’t always happen. They might suddenly fall in love with shiny objects, new technologies (like AI or blockchain) or the R&D team might have come up with something they wish to commercialize with no valid market.

Product Research 52

Product Research User Testing Research Software Feedback Software 52

Business of Software Conference

APRIL 9, 2021

artisinal software companies and where are you where are you speaking to us today from. So natalie what did you do to to help your team right now? Mark Littlewood. Natalie Nagele. I am in rainy Philadelphia where we have just announced our what they don’t want to call shelter in place but we’re sheltering in place so.

Weak Development Team 40

Weak Development Team Software Review Definition Customer Experience 40

DISQO

MAY 24, 2017

Much like building with blocks, product development has a handful of core principles that we violate at our own peril. While running 200+ experiments on 30+ product and feature ideas per month , I enabled product teams to experiment and validate great products before building them. User testing shouldn’t need a PhD. Boiling the Ocean.

Product Research 40

Product Research User Testing Customer Experience Customer Feedback 40

DISQO

MAY 24, 2017

Much like building with blocks, product development has a handful of core principles that we violate at our own peril. While running 200+ experiments on 30+ product and feature ideas per month , I enabled product teams to experiment and validate great products before building them. User testing shouldn’t need a PhD. Boiling the Ocean.

Product Research 40

Product Research User Testing Customer Experience Customer Feedback 40

Intercom, Inc.

MAY 31, 2022

CX for Growth is a webinar series hosted by the Startups team at Intercom, a casual, interview-style monthly session featuring special guests and exploring customer experience topics that help to drive growth in your business. How to bake in a process and culture of customer feedback. Scalable customer feedback approaches.

User Testing 210

User Testing Customer Feedback Feedback Software Product Research 210