Userpilot

OCTOBER 21, 2022

What is a Minimum Viable Experience (MVE)? Does it have anything to do with the Minimum Viable Product? Why would you care about MVE as a product manager ? Minimum Viable Experience (MVE) describes how your users must feel when they interact with your product to stay with the company and keep using the product.

Customer Experience 98

Customer Experience Onboarding KPIs User Testing Customer Feedback 98

Userpilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). Let’s dive straight into it!

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

The Product Coalition

JULY 9, 2023

.” — Satya Nadella Throughout my career, as a leader of product for both startups and Fortune 500 companies, I’ve had the opportunity to interview hundreds of product managers. This experience has given me a deep understanding of what differentiates an amazing product manager from an average one.

Research Software 129

Research Software Feedback Software Product Management Product Manager 129

Product Management University

AUGUST 3, 2021

What are some key indicators that it’s time for a product management makeover? Just like your home decor or your wardrobe, a product management makeover is in order every few years. The leading indicator that makeover time has arrived is the changing business landscape of your target customers.

Customer Experience 130

Customer Experience Reporting Tools Product Management Product Manager 130

The Product Coalition

MARCH 18, 2022

Recently one of the founders of a hot startup asked me, “How do we know if we should add new value props for existing customers or continue to invest in existing ones? Given that we have finite engineering and product resources, what is the path forward?” What would that balance look like? What Does Growth Really Teach Innovators?

Customer Experience 187

Customer Experience Onboarding KPIs User Testing Customer Feedback 187

Product Innovation Educators

APRIL 1, 2024

How product managers can design their customer experience journey We all want to create products that customers find valuable and even delightful. How can using the customer experience journey help you make better products? In both scenarios, the customer experience is not considered.

Customer Experience 92

Customer Experience User Friction User Testing Automotive 92

ProductPlan

APRIL 25, 2023

Great teams assemble individuals with differing skill sets, perspectives, and experiences. And instead of catchy monikers, they tend to go by the more humble titles of “product manager” and “ product operations.” Product operations vs. product management It’s never product operations vs. product management.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

Product Management University

AUGUST 15, 2023

The biggest difference between product management and portfolio management is product management focuses specifically on the success of each product whereas portfolio management focuses on the success of the company (the portfolio) in chosen market segments. Here’s a bonus.

Product Management 246

Product Management Product Manager White Paper Management 246

Userpilot

SEPTEMBER 14, 2023

How do product management and marketing teams work together to build successful products? TL;DR Product managers define the overall product direction and oversee the entire product lifecycle. Book the demo to see how Userpilot can help your product and marketing teams drive product success!

Product Research 104

Product Research User Testing Research Software Feedback Software 104

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users!

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

Userpilot

FEBRUARY 25, 2024

The Kano model helps you understand user preferences by using quick and powerful data analysis to design your product roadmap. The model is quick to implement, making it one of the best product development frameworks for SaaS. Five categories of potential customer reactions to new features.

Customer Satisfaction 105

Customer Satisfaction User Testing Customer Experience Customer Feedback 105

Product Management University

FEBRUARY 14, 2023

Organizations focused on measurable customer success understand that an MVP does one thing exceptionally well: provides positive customer outcomes that can be quantified. Plus, it will enable you to create a more helpful and robust product down the road with customer outcomes always in the crosshairs.

Customer Experience 130

Customer Experience User Testing Customer Feedback Feedback Software 130

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Usersnap

OCTOBER 3, 2023

In the competitive landscape of product management, prioritizing user satisfaction and engagement is pivotal. Understanding User Experience (UX) is a cornerstone, making UX measurement crucial. UX measurement ensures products align with user expectations, fostering loyalty and retention.

Customer Experience 59

Customer Experience Customer Feedback User Experience User Testing 59

Userpilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? To collect the necessary data, you can conduct customer discovery interviews or trigger in-app surveys. What are customer discovery questions?

Product Research 103

Product Research Customer Feedback Data Visualization User Testing 103

Alchemer Mobile

JULY 11, 2019

So, as a product manager for a mobile application, how on earth can you build an application that stands a chance of becoming a well-used, frequently purchased application, let alone rise to the level of “top 10?”. How long does an application have to prove itself, before the user moves on to something else? “The

Research Software 220

Research Software User Testing Feedback Software Customer Experience 220

Product Innovation Educators

MAY 27, 2024

How product managers can master product design & development Watch on YouTube TLDR This article explores the crucial role of product design in product management, focusing on ideation and concept design tools. However, research has shown that this method may not be the most effective.

Data Visualization 108

Data Visualization Product Research Research Software Customer Feedback 108

The Accidental Product Manager

DECEMBER 11, 2023

Schick product managers have a plan to win more customers Image Credit: Tom Fassbender So just exactly how much time do you spend each day thinking about shaving? Over at Schick their product managers want us to start spending some more time thinking about how we are going about this whole shaving thing.

Customer Experience 73

Customer Experience Branding Education Travel 73

TechEmpower - Product Management

JULY 24, 2023

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Background Questions Let’s start with some background questions about the business and product. Who are the customers? How will you differentiate from these?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Userpilot

SEPTEMBER 20, 2022

Are you wondering what the customer development process is? Would you like to know how a product manager can use it to deliver products that customers love? The customer development framework helps teams validate product ideas and build products that solve customers’ problems.

User Testing 98

User Testing Product Research Customer Experience Customer Feedback 98

Userpilot

NOVEMBER 30, 2023

How do product managers identify market gaps? TL;DR Market gaps are the disparities between what customers need and want , and what the market can deliver. A market gap can be caused by missing functionality or poor user experience. As such, product gaps are opportunities for SaaS products to improve and grow.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

Lenny Rachitsky

APRIL 9, 2024

Why: The best operators in the world are too busy doing real work to have time to write publicly or explore the newsletter or podcast life. I want to create a low-risk, low-friction way for you to unlock the knowledge in your head, while benefiting the next generation of product builders and helping you explore the solopreneur path.

Data Visualization 116

Data Visualization ChatGPT Research Software Product Management 116

Alchemer Mobile

JANUARY 21, 2021

The last year revolutionized how retailers think about online shopping and how it merges with the in-person, in-store experience. By eliminating third-party variables like shipping carriers, brands can gain more control over the entire customer experience. times the share that merchants estimated.”.

User Testing 182

User Testing Customer Experience Customer Feedback Research Software 182

ProductPlan

FEBRUARY 22, 2023

As a product manager, one of the toughest challenges I and my fellow PMs face is prioritizing the right features amongst an ever-increasing influx of data from customer feedback, product analytics, and the never-ending list of stakeholder requests. A successful product never sacrifices the user experience.

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

ProductPlan

JUNE 5, 2020

Product management is certainly no exception. Product managers and leaders need to find ways to keep learning and growing in an ever-evolving product environment. There’s an abundance of books, podcasts, as well as events at your disposal that cover various product management topics.

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Management 95

Department of Product

AUGUST 11, 2020

The 5 types of Product Differentiation How to fight your natural instinct to copy others The allure of copying competitors The gravitational pull towards copying competitors is real. The product teams who are able to fight this natural instinct to copy others are the ones who will build truly differentiated offerings.

Differentiation 52

Differentiation Feedback Software Product Research User Testing 52

Userpilot

OCTOBER 24, 2022

Gathering meaningful insight from your customers is a challenge for any product manager: what you need is a handy user persona survey template to help you capture it… We’re here to help! A user persona is a representation of a specific type of user of your product. Usually not.

User Testing 98

User Testing Customer Feedback Research Software Feedback Software 98

Product Management University

SEPTEMBER 30, 2019

Your products do some great things that competitors can’t touch. You want that differentiation to play a starring role in your product positioning. The post Product Positioning Tip 1 of 7: Use Results to Communicate Differentiation appeared first on Proficientz. Here’s the tough part. Our default m.o.

Differentiation 147

Differentiation Positioning Customer Experience Product Management 147

The Product Coalition

OCTOBER 9, 2023

Berlyne As product managers, we have all enthusiastically dived into customer feedback, hoping to find insights that will take our product game to the next level. Yet, time and time again, we hit a wall. Expressed needs are rightfully the basis of most iterative product developments.

User Testing 108

User Testing Data Visualization Customer Feedback Customer Experience 108

Userpilot

OCTOBER 9, 2023

TL;DR A pilot is a test release of a product or feature to a select group of users, designed to gather feedback and validate assumptions. A minimum viable product (MVP) is used to test the feasibility and viability of a new product idea. Imagine a startup building a new product management tool.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization User Testing 105

Alchemer Mobile

FEBRUARY 24, 2022

Delivering customer love starts with listening to your customers. To get a sense of how customers feel about your brand, you must start by tracking customer sentiment. This post covers five ways to track and evaluate customer sentiment. What is customer sentiment and why does it matter? No, not NPS.

User Testing 246

User Testing Feedback Software Customer Feedback Customer Experience 246

The Product Coalition

AUGUST 12, 2023

One pillar of product management is the user experience. Design is a conversation between the designer and the user, with Gestalt principles acting as the grammar that helps convey meaning.” The way users perceive and interact with a product influences their overall experience.

Product Management 109

Product Management Product Manager User Friction Management 109

Product Management University

DECEMBER 17, 2020

B2B Product Manager December 2020 Issue. We’d welcome the opportunity to be your partner in 2021 to become more customer outcome focused in how you build, market, sell and deploy your solutions. Enjoy the B2B Product Manager December issue. Blog: High-Octane Product Management. In This Issue.

Magazine 130

Magazine B2B Product Management Product Manager 130

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Register here for FREE!

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Mixpanel

NOVEMBER 9, 2020

It takes an expensive, time-consuming, up-front investment in data to realize the benefits of BI. Let’s look at each of these points in turn, and compare them with a product analytics tool like Mixpanel. We use a simple, standardized data model that captures the important aspects of events, users, and other dimensions.

Data Visualization 111

Data Visualization Differentiation Analytic Tools User Testing 111

The Product Coalition

SEPTEMBER 4, 2023

Because not everyone finds a way out of the loop of reactive product development. In hopes of finding the next big idea, many turn to their most loyal users for feedback and inspiration. This spotlight represents your active customers who are reaching out with their feedback and requests.

User Testing 119

User Testing Customer Feedback Vision Customer Experience 119

Ronke PM

MAY 8, 2024

The importance of culture-driven leadership in product management. Product management revolves around human needs, wants, and desires, making it a humbling responsibility. Influential product leaders manage their teams with well-being in mind, necessitating culture-driven leadership. Final thoughts.

Leadership 104

Leadership Reporting Tools Product Management Product Manager 104