Intercom, Inc.

JANUARY 21, 2020

Mobile apps dominate our digital experiences. Overall, text does a lot of heavy lifting when it comes to helping us get value out of apps – you’d have a hard time using them if the text wasn’t there. So if text is so fundamental to our experiences with apps, why are we relatively blind to its role in interface design?

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

freshtrax

APRIL 25, 2024

The future of transportation is here! Let’s take a closer look at this new technology and its user experience. Let’s take a closer look at this new technology and its user experience. trillion yen) from investors such as SoftBank, Honda, and Microsoft to test and develop self-driving car technology.

Technical Review 59

Technical Review Artificial Inteligence Customer Experience Systems Review 59

Gainsight

OCTOBER 10, 2023

The use cases for AI are endless but most commonly tied to industries like healthcare, financial services, transportation, retail, energy, and manufacturing. These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. What outcomes are your customers expecting?

Education 52

Education User Testing Reporting Tools Data Visualization 52

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

The Product Coalition

APRIL 17, 2023

Due to deep learning’s parallel computing capabilities, generative AI models may be trained and used on high-performance computing platforms, enabling scalability. Continual learning : Continuous learning, or incremental learning, allows generative AI models to be trained on fresh data over time.

Generative AI 117

Generative AI Feedback Software Research Software User Testing 117

Product Talk

NOVEMBER 16, 2022

If Ellen’s name sounds familiar, you may recognize it because she’s both an active member of the CDH Slack community and was featured in a Product in Practice post about involving engineers in assumption testing. I still do sound design and build interactive sound sculptures as well as more extended immersive art experiences.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

The Product Coalition

MAY 19, 2020

Packed with clever tips, news, sightseeing, and public transport info and more?—?all Before design, the team already had: Insights from a massive discovery research on the 2018 World Cup Over 3000 detailed observation points from our research system With enough research ammo, they began to build the app. all focusing on football.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

The Product Coalition

JUNE 21, 2021

But the experiences for many others who rely on tangible interactions with real people?—?they The distinction between the two terms tends to get blurred, and it’s because the definition of each term is fluid and changes as different technologies become more or less relavant over time. which are places of public accommodation.” [2]:

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Modus Create

JULY 7, 2020

Imagine that you are writing an e-commerce application and you have a customer with a full shopping cart who is ready to check out and give you their money. Things get much worse when you have 1,000 or 10,000 customers all trying to buy at the same time! Remember – latency is the enemy of throughput due to Little’s Law.

Messaging 84

Messaging Analytic Tools Data Visualization User Testing 84

TIBCO - Thought Leadership

OCTOBER 28, 2020

Reading Time: 4 minutes. At the same time, we are streaming more content, participating in virtual meetings, and using eLearning platforms, as well as taking advantage of home delivery services. increase in eCommerce, mobile traffic doubled and systems had to be upgraded to withstand the loads additional to which they were subjected.

Data Visualization 69

Data Visualization Telecommunications Transportation Analytic Tools 69

UX Studio: Product Management

APRIL 27, 2020

Packed with clever tips, news, sightseeing and public transport info and more – all focusing on football. Over 3000 detailed observation points from our research system. By May 2019 the team already had a lab-validated test app with an early version of all the major features. Stream 2: User experience evaluation.

User Testing 83

User Testing Product Research Research Software Feedback Software 83

The Product Coalition

JUNE 8, 2018

While each has their advantages and disadvantages, the clear winner for an amazing mobile experience are native apps. This is because a native mobile app sits directly on users end devices, allowing the fastest response time and the ability to take advantage of all the features of a smartphone. iOS vs Android 3.

Analytic Tools 60

Analytic Tools Feedback Software Reporting Tools Product Research 60

UX Studio: Product Management

AUGUST 26, 2020

Pakk’s concept was created by a handful of Hungarian enthusiasts who had a simple goal in mind: to connect struggling small businesses with their customers and help them during the coronavirus outbreak. So a team of two UX professionals accompanied the Pakk team for a short period of time. Final UI and UI testing on the second week.

User Testing 55

User Testing Research Software Feedback Software Product Research 55

eG Innovations

DECEMBER 16, 2021

Customer relationship management (CRM). While IaaS gives you virtualized resources such as servers, disks, networks, and IP addresses, you are still responsible for administering the operating system, data, applications, middleware and runtimes. Enables dynamic scaling – add capacity during peak times, scale down as needed.

Analytic Tools 59

Analytic Tools Data Visualization Software Review Customer Experience 59

PMLesson's Ace the PM Interview

JUNE 23, 2022

Review our full Amazon Interview Course to see video answers to all the most common interview questions. Sneak Peek: Tell me about a time when. - You solved a customer pain point. Network load balancing is done with algorithms, which include round robin, weighted round robin, least response time, or fewest connections.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Systems Review 52

Pragmatic Marketing

NOVEMBER 16, 2019

revolutionized the direct transportation market. Since its start, the American multinational company has introduced new services in addition to its ridesharing service, including food delivery and a micromobility system with electric bikes and scooters. PMMs need to take the time to understand PMs’ needs and pain points.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

Pragmatic Marketing

NOVEMBER 16, 2019

revolutionized the direct transportation market. Since its start, the American multinational company has introduced new services in addition to its ridesharing service, including food delivery and a micromobility system with electric bikes and scooters. PMMs need to take the time to understand PMs’ needs and pain points.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

eG Innovations

AUGUST 3, 2021

3 How could I monitor the end-user network, client, etc. But every time while talking with the user, they told me “My network is ok I tested it through streaming a video and it runs fine but the Citrix connection is slow.”. 4 Can eG Enterprise narrow down issues related to the user’s ISP provider?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Department of Product

JULY 29, 2022

Pricing, user experience, features, performance, branding, customer service and partnerships influence how target customers perceive the value of one product relative to alternatives in established markets. A customer in the market for a Porsche is likely not considering a Volkswagen and visa versa.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Bain Public

AUGUST 14, 2021

through incentive programs, imposing bans, punitive taxes, education efforts on adopting up-to-date carbon-safe solutions etc.). It takes most drivers anywhere between 1 and 15 years to change their vehicles, and many won't be thinking about buying an electric model any time soon. Let’s look at an example.

Analytic Tools 52

Analytic Tools Feedback Software Startups Data Visualization 52

eG Innovations

AUGUST 11, 2022

It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). Customers use Citrix Analytics to get an aggregated view of user experience.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

The Product Coalition

OCTOBER 23, 2019

Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities. At the same time, travel giants, who heavily invest in their feature-rich apps, set a high bar for travelers’ expectations.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

eG Innovations

NOVEMBER 30, 2021

Since early 2020, there has been a massive growth in the number of active Microsoft Teams users and organizations deploying Teams; now, there are more than 200 million monthly active users across the globe. Multimedia processing, however, can quickly send the end-user experience south. Optimized Delivery of Teams.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

Andrew Chen

DECEMBER 10, 2018

If the below deck is the macro view of how I’m looking at markets, industries, and technologies, then the metrics deck gives my POV on how to diligence each company. Transportation and travel. Above: Now, remember that the motivation of communicating with your friends and family has been around since the dawn of time.

User Testing 100

User Testing Startups Technical Review Customer Experience 100

freshtrax

JULY 23, 2019

The following numbers provide basic information about Japan’s physical landscape and demographics to contextualize how different people may experience life there. million (3 times greater than California’s population). World Population Review, 2019 ) ( Statistics Bureau Japan, 2019 ). World Population Review, 2019 ).

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

eG Innovations

FEBRUARY 25, 2019

The severity of lost productivity and revenue is mainly determined by the time it takes to resolve an issue. Following these tactics will help you to become more efficient at diagnosing Citrix problems: Determine the scope of the problem: Does the user face an issue with a task they are trying to complete or all tasks? XenApp 7.6,

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization Systems Review 63

Mind the Product

NOVEMBER 9, 2016

At the same time, companies such as Facebook (through Oculus), Google, HTC, and Samsung have already produced and sold hundreds of thousands of VR headsets. Building non-gaming VR experiences. They deliver value to a user who is willing to pay either money or attention. Investment in VR (and augmented reality) is pouring in.

Weak Development Team 93

Weak Development Team Development Feedback Software User Testing 93

UX Studio

SEPTEMBER 10, 2019

We’ve tested most as workshop methods on our clients in the last couple of years, and have included some research techniques as well. This documentation explains why the company exists, what problems it solves, and how it wants to represent itself in its customers’ eyes. With user research, we can answer these questions.

Branding 63

Branding Weak Development Team Strategy Research Software 63

Andrew Chen

OCTOBER 17, 2017

Two decades after eBay was founded, a similar story unfolded itself, this time over Uber (my current employer!) The reason the estimate was so off, as investor Bill Gurley pointed out , is that Uber goes beyond taxi use cases and grows the market substantially by unlocking many new categories of transportation. and the taxi market.

Weak Development Team 0

Weak Development Team Technical Review Data Visualization Travel 0

Andrew Chen

DECEMBER 10, 2018

If the below deck is the macro view of how I’m looking at markets, industries, and technologies, then the metrics deck gives my POV on how to diligence each company. Transportation and travel. Above: Now, remember that the motivation of communicating with your friends and family has been around since the dawn of time.

User Testing 40

User Testing Startups Technical Review Customer Experience 40

Andrew Chen

SEPTEMBER 4, 2018

Why offline products are so compelling for acquiring customers. Cohort analysis and looking for “smile curves” The Power User Curve aka L28. Part 1: User Acquisition. and so growth tends to decay over time even in the best businesses. Organic, paid marketing, and LTV/CAC. Hope you enjoy it! Palo Alto, CA.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Business of Software Conference

NOVEMBER 12, 2019

We do compete with them directly for customers. When we poll people who’ve left some of our customers when they leave do you switch to head suite whose suite has raised three hundred million dollars. We don’t do any kind of custom work. We lost some of our functionality as a tool due to API changes.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

We do compete with them directly for customers. When we poll people who’ve left some of our customers when they leave do you switch to head suite whose suite has raised three hundred million dollars. We don’t do any kind of custom work. We lost some of our functionality as a tool due to API changes.

Research Software 40

Research Software Software Review Data Visualization User Testing 40