Userpilot

SEPTEMBER 22, 2021

Because it helps you understand how customers are interacting with your brand across all departments and stages of the user journey. To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. What are engagement tools?

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Reporting Tools 84

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

Embedded Analytics 72

Embedded Analytics Data Visualization Analytic Tools Feedback Software 72

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we'll go through the main differences between both tools to help you understand which one is better for you. On G2, Heap and Google Analytics have ratings of 4.3 respectively.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Reveal

NOVEMBER 1, 2023

While data visualizations have become essential, not all standard visualizations cater to specialized reporting needs. Enter DIY Custom Visualizations, a transformative feature we’re thrilled to introduce on our platform. Dive in to discover its unmatched benefits and how you can craft unique reports effortlessly.

Data Visualization 97

Data Visualization Customer Feedback Analytic Tools Reporting Tools 97

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo?

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Reporting Tools 89

Reveal

SEPTEMBER 2, 2022

In this article, we’ll dig deeper into what embedded analytics is for sales, how and why it benefits your team, how to choose the right embedded sales analytics software, and more. How can an embedded analytics tool boost your sales activities? What to look for in embedded sales analytics software? See Reveal in Action.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 52

Userzoom

DECEMBER 9, 2019

Although we strive to work in an environment where user research is a part of every stage of the product development lifecycle , and your executives have completely bought in to everything you do… we have to be realistic. One very under-utilized ‘tool’ is doing research with – and developing relationships with – customer service.

User Testing 111

User Testing Research Software Data Visualization Reporting Tools 111

Gainsight

MAY 13, 2021

If one thing is abundantly clear, Customer Success has grown tremendously, both as a function and an industry, in recent years. According to the newly published “2021 Market Guide for Customer Success Management Platforms,” Gartner has seen a “steady growth” over the past five years in the number of inquiries they’ve received on the topic.

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

Modus Create

FEBRUARY 5, 2024

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. In such exciting times, it might be tempting to assume that shiny new technologies will dominate digital transformation trends in 2024.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Userpilot

FEBRUARY 1, 2022

Appcues features include most used user onboarding UI patterns such as flows, NPS, and checklists that best product adoption tools on the market provide. Appcues is an onboarding software that’s been on the market for quite some time, mostly known for the ability to create product tours using an intuitive UI.

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Reporting Tools 89

Reveal

OCTOBER 29, 2021

Chartio is a cloud-based business intelligence and analytics solution that provides business teams with the tools and functionalities for data exploration and data visualization. Atlassian is an Australian company that builds platforms and tools for businesses and software developers.

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools Research Software 95

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 115

Research Software Feedback Software Reporting Tools Data Visualization 115

Alchemer Mobile

SEPTEMBER 3, 2020

We’ve been in this global crisis for long enough that most enterprises have gained enough of an understanding of what’s going on so they can stop treading water and start swimming toward the future. According to a report by Statista , this is how various industries have been impacted by the pandemic. Huge spikes.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Reveal

SEPTEMBER 12, 2023

In this blog post, we’ll dive into the key highlights, with a particular focus on two standout features: custom visualizations and interactive chart filtering. DIY Custom Visualizations with Reveal With this innovative addition to our platform, you can now control the chart types available within your dashboards.

Data Visualization 100

Data Visualization Analytic Tools Reporting Tools Feedback Software 100

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

Analytic Tools 71

Analytic Tools Feedback Software Reporting Tools Data Visualization 71

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

APRIL 21, 2024

This improves customer experience and increases conversion rates. And strengthens the relationship with the customer. Start creating conversion paths by defining their goals from the customer and business perspective. Next, create user personas. A high-converting landing page is tailored for a specific user persona.

Research Software 78

Research Software Feedback Software User Testing Reporting Tools 78

Revulytics

AUGUST 4, 2017

While most wouldn’t argue he was a serviceable baseball player, he was, on the other hand, the best basketball player in the world. I think of this when I’m increasingly approached with the question of how Microsoft Application Insights compares to Revulytics Usage Intelligence in collecting usage data in applications.

Data Visualization 63

Data Visualization Reporting Tools Analytic Tools Customer Feedback 63

Revulytics

SEPTEMBER 7, 2017

But even with the cloud’s increasing pervasiveness, on-premise software will not disappear. Talk to any CIO at an enterprise that made a substantial investment in on-premise software vs. SaaS and you’ll gather plenty of anecdotal evidence to that end. But even new enterprise software buyers are investing in on-premise software.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

eG Innovations

MARCH 31, 2021

While the early months of lockdown were characterized by IT teams rushing to procure hardware, spinning up additional cloud services, and pushing through software contracts, we’re now in a place where we can take a step back, breathe, and figure out what the path forward is going to look like for digital workspaces.

Reporting Tools 98

Reporting Tools Product Research Data Visualization Analytic Tools 98

Amplitude

OCTOBER 14, 2020

In a digital everything world, customers expect innovative, personalized, and even prescriptive product experiences. Most teams strive for this, but some run into problems when they try to force fit incumbent data storage and visualization systems to the real-time behavioral analytics this strategy demands.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

Usersnap

AUGUST 19, 2019

A common way to improve efficiency across the business is by creating systems. Collaboration software is the ideal system that helps clients and web agencies to communicate, collaborate, share files and solve various issues on the fly. Why adopting a collaboration tool is so important? Better communication. The result?

Web Development 76

Web Development Web Developers Feedback Software Reporting Tools 76

Userpilot

NOVEMBER 17, 2021

It’s hard to argue with WalkMe’s reputation for digital adoption solutions. After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Revulytics

APRIL 17, 2019

Make Sure Your Software Usage Analytics Solution Was Designed For the Job. Most software companies want to know more about how their customers and trial users are engaging with their software. The solution has a name: software usage analytics. The solution has a name: software usage analytics.

Data Visualization 66

Data Visualization Analytic Tools Reporting Tools Feedback Software 66

Userpilot

NOVEMBER 11, 2022

Choosing the right user onboarding software is critical for SaaS companies these days. Which is the better tool for user onboarding , as well as other use cases? Both Chameleon and Whatfix are SaaS tools that are used for user onboarding, user analytics, and user feedback. GET A DEMO.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Modus Create

FEBRUARY 16, 2022

The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report. 38% of large enterprises plan to spend over $1 million on digital initiatives in 2022.

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143

Userpilot

NOVEMBER 30, 2021

Are you on the hunt for the perfect digital adoption platform (DAP)? In this post, we’ll break down the pros, cons, features, and pricing of using Appcues vs Userlane; plus, we’re throwing in an alternative onboarding and engagement tool that could be perfect for you! Userlane caters to enterprises and does not offer a free trial.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

eG Innovations

MAY 17, 2022

Technology advancements have now made it possible for organizations to adopt virtual desktop technologies in a hassle-free manner, from the cloud. Microsoft’s multi-session Windows desktop technologies supported on Azure cloud allow admins to provision virtual desktops on-demand. – Simon Binder, Co-Founder AVD TechFest.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

eG Innovations

MAY 17, 2022

Technology advancements have now made it possible for organizations to adopt virtual desktop technologies in a hassle-free manner, from the cloud. Microsoft’s multi-session Windows desktop technologies supported on Azure cloud allow admins to provision virtual desktops on-demand. – Simon Binder, Co-Founder AVD TechFest.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Amplitude

NOVEMBER 26, 2019

When tools and systems are not created with them in mind, they lose trust and understanding. You may not understand someone else’s definition or report. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Gainsight

JULY 6, 2021

We’ve already shared why customer visibility is crucial to improving internal customer strategy and overall customer health. Now we can take this to the next level and figure out how to automate some standard CS processes, giving your CSMs the bandwidth to be true strategic advisors to your customer base.

Artificial Inteligence 73

Artificial Inteligence Feedback Software Reporting Tools Data Visualization 73

eG Innovations

JUNE 14, 2019

The Importance of User Experience. The success of any IT initiative these days is measured based on user experience. Irrespective of the type of application in question – whether email, Citrix/VDI, SAP, web application – application availability and response time are key measures of user experience.

Customer Experience 75

Customer Experience Reporting Tools Customer Feedback User Experience 75

eG Innovations

FEBRUARY 12, 2021

Role of eG Enterprise in the Citrix User Experience. solutions to enhance IT service performance, increase operational efficiency, ensure IT effectiveness, and deliver on the ROI promise of transformational IT investments across physical, virtual, and cloud environments. But what role will they play in the future of work?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

APRIL 26, 2022

Product adoption isn’t complete until users adopt all the features they need to achieve their goals. As different customer segments adopt your product at different stages of its lifecycle, it is essential to select your product adoption strategies carefully. What is product adoption in SaaS?

Analytic Tools 90

Analytic Tools Research Software Onboarding KPIs Data Visualization 90

eG Innovations

FEBRUARY 22, 2022

The full analysis below should give the reader insight into how to identify and eliminate other issues and a deeper understanding of the full stack between the JVM and database, and how even a small component of an application delivery chain, such as a driver, can significantly affect application performance. Is the Database Tier Slow?

Reporting Tools 52

Reporting Tools Data Visualization Enterprise Customer Feedback 52

Usersnap

SEPTEMBER 27, 2022

Or at least, technologies such as open source bug tracking enabled developers to do amazing things. That, combined with understanding user and customer feedback , has made devs more important than ever within a business. Open source solutions are a great and easy way to make yourself familiar with a new topic.

Reporting Tools 19

Reporting Tools Feedback Software Analytic Tools Data Visualization 19