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Tools of the Trade: Using Pendo to Manage Customer Requests

Product Talk

When you’re building a product, you can easily get overwhelmed by ideas. While some of these ideas are unsolicited and may not relate to your current outcome or the opportunities you’re pursuing, that doesn’t mean you want to ignore or discard them completely. . Tweet This So how exactly do you manage all these ideas?

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Why is Idea Management Important?

ProductPlan

But coming up with ideas is the easy part. For this reason, product teams need to develop a process for idea management. The two biggest challenges for idea management are efficiently and consistently recording and organizing ideas followed by actually making good use of them. Ideas are fleeting.

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How We’re Turning Feedback into Strategic Product Decisions

ProductPlan

There is no shortage of product ideas. Customer feedback, feature requests, and new ideas born from your interpretation of your product strategy—can all be the starting point for your company’s next great opportunity. How are product teams managing their ideas today? An idea alone does not solve a problem.

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Simplifying User Feedback

The Product Coalition

User feedback, it’s surprising how often it’s overlooked or ignored. Seasoned Product Managers may feel they’ve previously heard everything they need to know to make a decision. New Product Managers may be in their first customer facing role, and gathering user feedback is outside their comfort zone.

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AI Product Management 101: How to Leverage Artificial Intelligence Successfully?

Userpilot

What is AI product management? How can product managers harness the power of AI to drive product growth? In particular, we focus on specific ways to implement AI at different stages of the product management process. Successful AI product management also ensures that the tech is used ethically. What do we mean by AI?

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11 Types of Product Managers for SaaS Companies

Userpilot

What are the different types of product managers? We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. TL;DR A product manager oversees the entire software product development cycle, from discovery to launch and beyond.

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10 Interactive Software Walkthroughs With Examples

Userpilot

We also covered best practices to ensure your walkthroughs get high user engagement. TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. Walkthroughs help to: Improve user onboarding. Increase customer retention. Reduce time to value.