The Product Coalition

JULY 13, 2022

If you’re shopping around for a mobile app analytics platform before biting the bullet with Fullstory, you’ve landed in the right place. FullStory is a robust web and analytics tool but there are platforms out there that may specialize in one of the features you want. Best for AI-powered future outcomes predictions.

Data Visualization 108

Data Visualization Analytic Tools Feedback Software Reporting Tools 108

Userpilot

FEBRUARY 29, 2024

User behavior analytics helps you understand how users engage with your SaaS. By digging into the user flow data, you can spot friction points and identify improvements to enhance the user experience. In this article, we answer the question: how does user behavior analytics work? Tools for insightful user behavior analytics.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software User Testing 105

Userpilot

MARCH 28, 2024

User analytics play an essential part in the product development and management process. It also explores different kinds of user data analysis, shows you how to conduct it, and introduces a few product analytics tools with the necessary functionality. TL;DR User analytics is a user research methodology.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 25, 2024

A user activity trend can provide key insights into changing user behavior and help you increase conversion rates and product engagement. We’ll also discuss a few useful tools to analyze user activity. Analyzing trends in user activity involves various steps, from setting an objective to implementing data-driven informed decisions.

Data Visualization 105

Data Visualization Customer Feedback User Testing Customer Experience 105

Reveal

AUGUST 24, 2022

Reveal Embedded Analytics. Traditional business intelligence and analytics solutions are made for data analysts and technical users. But in today’s fast-paced business environment, all users, regardless of skills and department need quick and easy access to data and the ability to work with it on their own.

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools User Testing 95

Userpilot

MARCH 29, 2023

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. This could be website data (e.g.,

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Crafty CTO

JUNE 12, 2024

In my recent post on Observable Framework, I linked to Observable’s Mortgage Rates demo dashboard , which shows 15- and 30-year fixed mortgage rates from 1971 through the present, using data that is updated weekly and thoughtfully shared by Freddie Mac. are completely self-contained, data and all.

Framework 52

Framework Data Visualization Dashboard Demo 52

Userpilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. The actionable insights from the analyses will help you better understand the user journey, improve your company’s bottom line, and optimize the user experience.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 98

Userpilot

MAY 27, 2024

TL;DR Customer loyalty is a measure of how committed customers are to your product or service. You’ll need to set clear goals, collect and analyze your data, create customer segments, design personalized engagement strategies, and analyze and optimize. Find the right tool to make customer loyalty segmentation easier.

Data Visualization 105

Data Visualization Product Research User Testing Customer Experience 105

Userpilot

APRIL 19, 2024

TL;DR Net Promoter Score (NPS) is a simple but powerful metric used to predict customer loyalty , satisfaction, and likelihood of recommending a company’s product or service, which is critical for business growth, especially in the SaaS industry. Get a Userpilot demo now to create your own NPS dashboard.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

FEBRUARY 29, 2024

Tracking product analytics , such as feature usage, is useful for understanding feature adoption and user engagement. Plus, it also helps gain valuable insights on how to enhance the customer experience and improve user retention. Use data visualizations to easily identify trends. SMART goal setting frameworks.

Data Visualization 104

Data Visualization Onboarding KPIs Analytic Tools Customer Satisfaction 104

Userpilot

NOVEMBER 14, 2023

Omnichannel analytics enable teams to get a 360 view of user behavior at different touchpoints of the customer journey. In particular, it covers: What omnichannel analytics are Why it’s important to track How to implement your omnichannel analytics strategy Omnichannel analytics tools Let’s get right into it!

Analytic Tools 105

Analytic Tools Data Visualization Customer Experience Onboarding KPIs 105

The Product Coalition

OCTOBER 19, 2022

The article here focusses on business criterion to use to better evaluate if a predictive model is ready for production and the associated risk when the predictions are wrong. A simple / practical framework is used to do this evaluation with three examples. Predicting the future gives businesses a competitive advantage.

Data Visualization 116

Data Visualization User Testing Healthcare Analytic Tools 116

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. The insights from feature analysis help you: Identify feature opportunities. Review feature usage data. Extract feature development insights. Based on these insights, you can refine your products to stay competitive.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Weak Development Team 105

Userpilot

JANUARY 9, 2024

But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? TL;DR A UX audit is a data-driven assessment of your website or product’s performance in terms of user experience. Put it all together in a shareable UX audit report.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

NOVEMBER 30, 2023

TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. To recruit research participants, reach out to your existing users or tap into the pool of participants that your analytics tool may offer. Let’s dive in!

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Userpilot

JULY 18, 2023

The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money. Roadmapping software visualizes and plans product development over time, facilitating coordination and alignment across teams.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

MAY 7, 2024

Dig into user behavior data to identify core features. The platform begins its onboarding flow with a welcome screen that eases new users to the interface and collects their data upfront. This flexibility is important as not all new signups are using your tool for the first time or are interested in following a guided tour.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105

Mixpanel

JUNE 29, 2022

Sharing our product-analytics dashboard for tracking business health. Making the necessary tradeoffs is really difficult and that’s where product analytics can become indispensable. An example of a early warning dashboard with sample data. We’ll continue to monitor our dashboard and triggers closely.

Data Visualization 96

Data Visualization Analytic Tools Customer Experience Reporting Tools 96

Userpilot

JULY 4, 2023

Whether you’re collecting data for new customer signups, gathering user feedback , conducting customer success surveys, or anything else, an online form builder is a very useful tool to have in your toolbox. TL;DR Typeform is an online form-building tool for creating conversational surveys , quizzes, and more.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Embedded Analytics 95

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. The fact of the matter is that data science, as a field, is still relatively new. Any insight from data analysis will only ever be as good as the data itself.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Alchemer Mobile

SEPTEMBER 6, 2023

Alchemer Mobile and Web Dashboard Has a New Look On September 6, your Dashboard was updated with new colors, naming, and the Alchemer logo. The post Enhance Your Data Security with Single Sign-On for Mobile and Web appeared first on Alchemer. Learn how to reorder survey questions from our Help documentation.

Data Visualization 113

Data Visualization Dashboard Product Research Document 113

Alchemer Mobile

MAY 7, 2020

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? In order to help, we’ve taken the liberty of compiling a list of the best mobile in-app feedback tools for you. Core mobile in-app feedback tools & solutions.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

JUNE 26, 2023

Want to track the different types of product metrics to get product growth insights ? The right metrics should align with the customer journey stages and goals, offer actionable insights, and track progress toward goals over time. You can also use a product metrics framework, ie. Provide actionable insights.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 96

The Product Coalition

DECEMBER 29, 2021

Image by ar130405 from Pixabay Test management tools are utilized to save information on the ways testing is done, plan testing activities and tell the status of the quality assurance activities. The tools have various approaches to testing and therefore, they have various sets of features.

Data Visualization 123

Data Visualization Reporting Tools User Testing Startups 123

Userpilot

MARCH 19, 2024

Analyze the collected data and prioritize changes. Offer self-service support with a resource center to remove friction. Understand how users interact with your product by mapping user journeys Product or user journey maps can provide insights into how users feel when interacting with a product. Refine your product copy with AI.

Customer Experience 105

Customer Experience User Testing Research Software Feedback Software 105

Reveal

MARCH 9, 2023

Reveal Embedded Analytics Integration is the most important thing to consider when choosing an embedded analytics vendor to partner with. When analytics into an existing application, the user experience, workflows, and branding must flow seamlessly without adding complexity or confusion to your customers.

Embedded Analytics 54

Embedded Analytics Analytic Tools Data Visualization Customer Experience 54

Crafty CTO

JUNE 9, 2024

So before committing to Jupyter Notebook / Jupyter Lab, I did a quick survey of the state of the art in data notebooks—was there an up-and-coming alternative to Jupyter I should be looking at? The majority of their team are data scientists. R is widely used in agricultural data and particularly soil analysis.

Data Visualization 52

Data Visualization Dashboard Framework Reporting Tools 52

Userpilot

AUGUST 14, 2023

And how should you ask your questions to ensure that you’re collecting the right data? TL;DR A product satisfaction survey is a type of survey that measures your customer’s overall satisfaction with a product or service. They’re useful to gather both quantitative and qualitative feedback to get data that you can act on.

Product Research 97

Product Research Data Visualization Analytic Tools Feedback Software 97

Revulytics

AUGUST 14, 2018

you may call it software usage analytics, runtime intelligence, software business intelligence, or software intelligence (if I missed your favorite please add it in the comments). Our customers implement software usage analytics to better understand which features are adopted and which are ignored.

Data Visualization 66

Data Visualization Analytic Tools Reporting Tools Customer Feedback 66

Userpilot

JANUARY 29, 2024

To create an effective design for SaaS apps, perform user research , define clear objectives, create and visualize the information architecture, and build your prototypes using device-specific features. Visualize your layout with wireframes Use wireframes to map out each step your users must – from product launch to task completion.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Alchemer Mobile

JUNE 7, 2023

We continue to enhance our SDKs and Dashboard, and we will release new features and updates regularly. Custom Data Management Now Available in the Dashboard You can now manage and target audiences more precisely using the custom data brought into your Dashboard via your mobile apps. Android and iOS 6.0

Data Visualization 130

Data Visualization Dashboard Framework Document 130

UX Planet

FEBRUARY 1, 2024

It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings. This results in inefficiencies, data disarray, and security risks.

Analytic Tools 91

Analytic Tools Data Visualization Research Software Reporting Tools 91

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. NPS surveys track customer loyalty and provide insights into their satisfaction. Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Intercom, Inc.

JUNE 1, 2021

Not only that, but 49% say those interactions are highly complex, and 32% report that there have been more emotional customer support interactions. By implementing messenger-based support and using a strategic framework like the Conversational Support Funnel , you can scale your support without needing to increase budget or add headcount.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Mixpanel

NOVEMBER 8, 2022

In October 2022, Crunchbase reported that funding rounds for private companies have dropped 53% year-over-year. If your startup is vying for an investment when there are fewer dollars to go around, it makes coming up with a compelling product idea and showcasing demand for it with data even more important.

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

Userpilot

MAY 20, 2024

Customer advocates drive customer acquisition via WOM , bolster brand reputation and visibility, and can offer valuable insights to improve the product. Use product analytics to identify your power users as they make perfect advocates. Iterate on the insights. ” To create this goal, I used the SMART goal-setting framework.

Analytic Tools 105

Analytic Tools Feedback Software Customer Feedback Customer Experience 105