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Product Differentiation in SaaS: How to Make a Difference as a Product Manager

Userpilot

What’s product differentiation? What differentiation strategies can a product manager use to make the product stand out in a saturated market? Product differentiation is about highlighting the features of your product that make it stand out on the market. What is product differentiation?

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How AI will impact product management

Lenny Rachitsky

As I often do when thinking about a question, I ran a poll on Twitter and LinkedIn asking which core skills of product management folks think are most likely to be impacted/replaced by AI. That being said, I can definitely imagine AI tools will get good at pointing out UX challenges and suggesting best practices.

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Digitization of Customer Experience: 15 Best Practices For Managing Digital CX

Userpilot

On the other hand, digital customer experience (DCX) only refers to the customer’s experience of your brand in virtual spaces or digital channels, such as in mobile apps, social media channels, and your product dashboard. It’s a narrower definition of CX that’s limited to the customer’s online experience.

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We’re Evolving Our Product’s North Star Metric. Here’s Why.

Amplitude

As a product analytics solution, our main value proposition was helping product managers and analysts answer questions, so we decided to use a ‘query’ as our indicator of value. We ultimately landed on a north star definition that we felt was simple enough for people to understand…we call it the “weekly learning user” (WLU).

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Legacy Systems VS Modern Embedded Analytics

Reveal

By definition, an application is modern at the moment that it is created. Modern analytics applications like embedded analytics solutions enable non-technical users to manage and work with data themselves by providing self-service and modern architecture capabilities. What Is a Modern Application?

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SaaS Product Management: Definition, Process & Best Practices

Userpilot

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Responsibilities of a SaaS product manager Perform market and user research.

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Fix My Churn’s Val Geisler on how to supercharge your email onboarding

Intercom, Inc.

Val has experience in a number of different sectors, having started out as a stage manager for operas before moving onto life as a virtual assistant and eventually setting up her own consultancy firm, Fix My Churn. “Virtual assistants naturally move into more project management roles. That’s what I went to school for.