Userpilot

APRIL 22, 2024

Providing educational content to keep users engaged and informed. Then create small, concise messages to educate customers about each of these features. Drive customer success efforts with customer education Educating customers about your product is a constant, never-ending task. Churnzero dashboard.

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Userpilot

FEBRUARY 6, 2023

To dive even deeper, set track custom events to understand user engagement. For example, when analyzing your historical data, you may notice that your enterprise customers have a pattern of churning after onboarding. You can assume that your onboarding experience is not tailored to their enterprise-specific needs.

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Amplitude

MARCH 12, 2019

Notebooks are available to all organizations on the Growth, Enterprise, and Scholarship plans. Define relevant events, event properties, and user properties. When does it make sense to craft a story about your analysis with a Notebook, and when should you just add charts to a dashboard? Explain any risks or assumptions.

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Reveal

SEPTEMBER 2, 2022

Embedded sales analytics dashboard examples. Embedded sales analytics is close to the same thing only embedded into an enterprise business application. This allows sales professionals to make more educated decisions about sales strategies and activities. Why is sales analytics important? What Is Embedded Sales Analytics?

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Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Customer education is the process of teaching customers how to efficiently use your product to attain their specific goals. What is customer education? What is a customer education platform? More loyal customers.

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Analytic Tools Feedback Software Reporting Tools Education 92

Birst BI

OCTOBER 30, 2018

Remember when you began your career and the prospect of retirement was an event in the distant future? Instead of transacting business with only a paper record, enterprise applications recorded transactions in a computer database. Create the reports & dashboards needed to visualize the predictions.

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Userpilot

JANUARY 26, 2023

TLDR; SaaS customer onboarding is the product guidance and education new customers receive when they first sign up for your product. Provide quick wins to keep motivation high – like celebrating a user’s first action (for example, scheduling their first event). Onboarding best practices for SaaS companies.

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Analytic Tools Feedback Software Customer Experience Data Visualization 90

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.

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Userpilot

MARCH 14, 2024

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your event tracking needs. Schedule a demo today to explore its powerful event tracking capabilities firsthand.

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Userpilot

APRIL 23, 2021

Use content to educate your customer 9. Note that 3-4 categories will likely be sufficient for early-stage SaaS businesses, but larger enterprises will probably need to reflect on all of these questions. Has the user completed any custom events in your product that are relevant to their issue? Follow up on negative NPS scores 7.

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Userpilot

NOVEMBER 17, 2021

In addition to product tours, WalkMe offers a powerful dashboard for product usage analytics. WalkMe analytics dashboard. Tools that provide on-screen, overlaid user experiences and event triggers are inherently technical. WalkMe Features Overview. But here we’re going to keep our focus on WalkMe’s product tour features.

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Userpilot

FEBRUARY 9, 2022

New user onboarding is the process of educating first-time users into deriving value from your product through contextually triggered in-app onboarding flows. Instead, we mean the process of educating new users on how best to derive value from your product. Let’s begin. What is user onboarding process? Goal tracking in Userpilot.

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Analytic Tools Research Software Onboarding KPIs Customer Experience 83

Userpilot

JUNE 22, 2021

depending on your use case, ask your developers to pass on a few custom events or user attributes that will allow you to track and segment your users more accurately so you can target them with personalized in-app experiences. This happens through a custom event your devs have passed in the installation process. Ease of use.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Revulytics

APRIL 17, 2019

Delivering in-app messages to reach users and educate them with timely, relevant information. For example, Revulytics offers unlimited analytics and reporting data export via a Web API, and lets you export raw event data. User activity, software engagement, event tracking, and feature usage trends. Version and feature adoption.

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Revulytics

SEPTEMBER 18, 2019

As this Venn diagram shows, being “data-informed” means you operate at the intersection of pure data, your own gut feeling — which is a pretty powerful and educated tool you have as a product person — and everything else, including design thinking, qualitative data, user research, and user experience tools and workshops.

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Userpilot

NOVEMBER 27, 2023

Looking for a good event tracking tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for event tracking on review sites, but they don’t make the choice any easier. TL;DR Event tracking is the monitoring of every interaction made by a user.

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Data Visualization Analytic Tools Feedback Software Events 52

Userpilot

FEBRUARY 21, 2023

Offer additional guidance and education with webinars Some products are more complex and have a steep learning curve. You can also track in-app events like clicks, hovers, and product usage, and combine them to create custom events. Pendo’s dashboard. Userpilot’s in-app knowledge base. Userpilot ’s UI patterns.

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Userpilot

MAY 20, 2024

Event tracking : Userpilot tracks different in-app interactions such as clicks, hovers, and form infills. You can also customize events by combining them to make a distinct trackable event. Setting up events in Userpilot. Track your product metrics with Userpilot’s dashboards. Userpilot’s cohort tables.

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Userpilot

OCTOBER 30, 2023

Looking for a good event tracking tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for event tracking on review sites, but they don’t make the choice any easier. TL;DR Event tracking is the monitoring of every interaction made by a user.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Events 52

Userpilot

FEBRUARY 21, 2023

Offer additional guidance and education with webinars Some products are more complex and have a steep learning curve. You can also track in-app events like clicks, hovers, and product usage, and combine them to create custom events. Pendo’s dashboard. Userpilot’s in-app knowledge base. Userpilot ’s UI patterns.

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Userpilot

MAY 12, 2024

or dashboards to track your core onboarding metrics i.e. activation , stickiness , drop-offs , etc. Users on the Starter plan can add up to 10 feature tags while those on the Growth or Enterprise tier can create unlimited tags. You can also create a group of events to track a specific process i.e. onboarding, subscription, etc.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 2, 2022

Small SaaS businesses usually target a 5-7% churn rate, whereas enterprise-level ones should keep it under 5%. You can group users into cohorts based on their NPS score, engagement level, custom events, and more to understand their behavior and design your marketing strategy accordingly. Customer churn rate. Chartmogul analytics.

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Alchemer Mobile

NOVEMBER 10, 2022

Unify data and simplify partner integrations with enterprise-class security and reliability. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. When a mParticle customer creates an event in their app, the events forward to Apptentive. Apptentive.

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Userpilot

MAY 12, 2024

Create a resource center to add different educational resources for your users. The one drawback when using UserGuiding for onboarding is the fact that its analytics dashboard only encompasses the elements that you’ve created within the platform. What are the pros and cons of UserGuiding? Cons of UserGuiding?

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Userpilot

MAY 12, 2024

You’ll even be able to access the most important metrics like MAUs and feature use from the home dashboard itself. Retention : Pendo’s retention analytics dashboard lets you see cohort retention data from month to month. Analytics Widgets : Pendo’s home dashboard lets you choose which widgets you’d like to add or remove.

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Userpilot

MAY 26, 2024

You can even check and analyze NPS analytics on your Appcues dashboard. Moreover, localization support is only available in the Enterprise tier. No live chat : While Appcues offers educational resources and a help center (Help Docs), customer support is limited to email and phone. Pricing is available on request.

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Userpilot

APRIL 30, 2024

Mixpanel offers advanced user analytics , customizable reports, and an intuitive analytics dashboard. Microsoft offers enterprise solutions, productivity suites, and cloud services for both B2B and B2C sectors, emphasizing innovation and efficiency. They are especially useful in enterprise environments. Airtable table example.

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Userpilot

MARCH 22, 2021

To do this, you can pass custom events or just tag features on your UI – no coding required. An enterprise plan for businesses that need priority support is also available for $749 a month. An interactive and educational user onboarding experience can reduce customer’s time to value (TTV). Capterra ’s rating: 4.7/5.

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Userpilot

MAY 12, 2024

Comprehensive Tracking : Chameleon excels in tracking various events throughout your user onboarding process. You can educate those ready to learn something new while letting other users take it later when they may have more time or are ready to engage further with your platform. What are the pros and cons of Chameleon?

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Userpilot

MAY 20, 2024

Event-Triggered Actions : Event-triggered actions allow businesses to track user behavior. And take actions based on specific events. Beyond surveys, you can use Userpilot to collect and analyze product data such as events and feature usage. Create tracked events to monitor server-side data.

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Userpilot

MAY 19, 2024

TL;DR GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app.The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

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Userpilot

MARCH 15, 2024

On that note – real-time, event-based triggering is an important feature of a product growth platform that only a few solutions on the market currently offer. Segmentation and event tracking to take each user on a personalized journey based on how they interact with your product.

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Userpilot

MAY 12, 2024

Let’s take a closer look at how Appcues facilitates new user onboarding: Drag-and-drop builder : Appcues’s no-code builder lets you create personalized onboarding tours and checklists to assist and educate new users. You can even check and analyze NPS analytics on your Appcues dashboard. What do users say about Appcues?

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Userpilot

APRIL 14, 2024

It offers various features, including event segmentation, funnel analysis, user cohorts, and retention analysis. You can set up events and generate reports in a few clicks, minus any coding. Analytics dashboards : These include no-code reports and dashboards that you can easily build to draw meaningful insights from collected data.

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Userpilot

JULY 31, 2023

It’s widely used to support digital transformation projects through super detailed user education programs and new employee onboarding. WalkMe supports analytics features such as Tracked Events, Session Streams, User Recordings, and AI Predictive Analysis to gain actionable insights into user in-app behavior. WalkMe analytics.

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Userpilot

MAY 12, 2024

It offers various features, including event segmentation, funnel analysis, user cohorts, and retention analysis. With Amplitude, you can create a custom dashboard to collate multiple charts and reports on a single page. You’ll need a smidge of coding knowledge to set up your dashboard and track events.

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Userpilot

MAY 23, 2024

Continuously educate customers on the industry and product through resources like webinars to help them maximize value. It's a lot of data to monitor but it can be easily done if your analytics platform allows you to create custom dashboards. It focuses on a specific use case: enterprise and complex product onboarding.

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