Remove Dashboard Remove Engineering Remove Events Remove User Experience
article thumbnail

UX vs CX (User Experience vs Customer Experience): Explaining 4 Key Differences

Userpilot

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

article thumbnail

Free vs Paid Analytics Platforms: How to Choose One (+ Best Tools in Each Category)

Userpilot

UXtweak is the best free user experience research platform. Userpilot is the product growth platform for user journey analytics. Heap is the best platform for analyzing user behavior with session replays. Amplitude is the best product insights tool with AI-based event analytics. Mobile analytics tools.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to Perform A Product Feature Analysis

Userpilot

Best practices to help product managers perform feature analysis: Perform user research and analyze your competitors’ products to find market gaps. Encourage users to share feedback. Involve cross-functional collaboration with the sales team, product team, engineering, and other relevant stakeholders. Ready to begin?

article thumbnail

15 Best User Behavior Analytics Tools in 2024

Userpilot

Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are user behavior analytics tools? User behavior analytics tools are applications that track and analyze how users interact with your website or app. helping you understand how users experience your product.

article thumbnail

FullStory Alternatives: Five Top Analytics Tools to Choose From

The Product Coalition

They combine quantitative and qualitative data to help businesses understand the big picture of their user experience. As the name implies, FullStory auto logs all aspects of users’ interactions such as scroll, swipe, click, and pageview. The dashboard’s widget wizard contains a library of pre-configured dashboards.

article thumbnail

Heap vs Pendo: Which is the Superior Product Analytics Tool?

Userpilot

In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. Heap offers Auto-capture which collects all the data about user interactions with the product. In Userpilot, you need to create events and tag features manually.

article thumbnail

How to Conduct a UX Audit in SaaS

Userpilot

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Essentially, you need to have a goal in mind for the user experience audit.