Userpilot

MAY 30, 2024

In the dynamic world of SaaS, creating a robust product feedback loop is essential for continuous improvement. In this article, we’ll explore the steps to establish an effective feedback loop and provide real-world examples. Implementing a customer feedback loop helps you identify and address customers’ needs.

Product Research 74

Product Research Feedback Software Feedback Loop User Testing 74

Alchemer Mobile

JUNE 4, 2019

If you’ve landed on this article, you most likely already understand the immense value of capturing in-app customer feedback. The real challenge comes when you’re deciding how you actually want to execute on this concept and actually begin gathering mobile feedback in your own app. What tools do you use?

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Userpilot

APRIL 17, 2024

If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. If you want to get started with Userpilot as your insight tool, book a demo now. Read on to learn more.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Reporting Tools 80

Userpilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? Are you looking for an onboarding solution for web or mobile apps? To help you make an informed choice, our guide introduces 9 best-in-class onboarding platforms. They also offer feedback features and analytics to support data-driven decision-making.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. This article shows you a step-by-step process and some of the best tools to use. Customer sentiment dashboards help you generate the following: Sentiment trends over time.

Data Visualization 74

Data Visualization Dashboard Customer Feedback User Testing 74

Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing.

Analytic Tools 92

Analytic Tools Data Visualization Feedback Software Reporting Tools 92

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. But how do you know you’re picking the right tools? In this article, we share key insights on user tracking tools based on their use cases, which will hopefully help you make up your mind. What is user tracking?

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Reporting Tools 86

Userpilot

FEBRUARY 29, 2024

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Let’s dive in! Let’s dive in! Starts at Silver’s $199/month.)

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Reporting Tools 90

Userpilot

MAY 30, 2024

Proven methods to collect valuable customer feedback , from surveys to social media monitoring. Understand positive sentiment drivers and boost customer loyalty. How to conduct customer sentiment analytics: Get equipped with the right customer sentiment analysis tools. Implement product improvements based on user feedback.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Research Software 85

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! In this article, we’ve compiled 15 of the best behavior analytics tools for tracking user activity!

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Embedded Analytics 87

Userpilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Discover the critical stages of each funnel and tools that help you gather actionable insights. Best funnel analysis tools to try Userpilot – Best funnel analysis tool for tracking user behavior.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? We handpicked a few of the best SaaS walkthrough examples and explained what made them great. TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? What is customer feedback software?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

JUNE 26, 2023

Picking the right product experience platform is an important task for any product manager. In this article, we’ll be conducting an in-depth analysis and comparison of the 15 best tools currently available on the market. Product teams will use all of these to craft a positive customer experience. Let’s dive in.

Analytic Tools 86

Analytic Tools Feedback Software Research Software Reporting Tools 86

Userpilot

OCTOBER 31, 2023

User experience analytics is one of the secret ingredients for boosting SaaS growth. We will also go over free and paid product analytics tools that can help facilitate the process. The data obtained is useful for user journey mapping and creating in-app experiences that make customers want to stick. across the customer journey.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Research Software 84

Userpilot

MAY 26, 2024

It is crucial to choose a tool that allows the import of Google Analytics data to retain and back up important data during migration. Our review presents a variety of analytics platforms, from privacy-focused to feature-rich, ensuring you’ll find the right tool that respects user data, integrates easily, and scales with your SaaS business.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 19, 2024

TL;DR GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app.The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

TL;DR Userlane is a no-code digital adoption platform used to measure how employees use applications, identify areas for improvement, and offer real-time guidance directly within any application. If you’re on a strict budget and looking for a more affordable solution, platforms like UserGuiding, Intercom, or Intro.js

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

TL;DR Lou Assist is a product adoption tool built by the customer success platform Totango. It lets product teams add in-app guidance in the form of modals, tooltips, hotspots, banners, and highlights that can be built without writing any code. If you’re developing a mobile app then consider alternatives like Appcues or Pendo.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

Analytic Tools 91

Analytic Tools Feedback Software Reporting Tools Data Visualization 91

Userpilot

FEBRUARY 26, 2024

Looking for an effective event tracking tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 15, 2024

Creating a positive fintech customer experience for every lead who walks through the door of financial institutions is easier said than done. This is especially true when trying to implement an in-app support infrastructure within your platform. This creates a feedback loop that you can use to drive continuous improvement.

Analytic Tools 76

Analytic Tools Feedback Software Reporting Tools Data Visualization 76

Userpilot

MARCH 14, 2024

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

MARCH 18, 2024

In SaaS, a new user activation dashboard can become a massive product analytics tool to understand and optimize the user journey. But how can a dashboard for user activation can help you engage more users? What is a new user activation dashboard? moment ," impacting user retention and satisfaction.

Data Visualization 86

Data Visualization Onboarding KPIs Dashboard Customer Experience 86

Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. For that reason, we’ll go over 12 of the best tools you should use when conducting product research. Qualtrics. UXPressia.

Data Visualization 83

Data Visualization Research Software Feedback Software Analytic Tools 83

Userpilot

MAY 12, 2024

TL;DR Product Fruits is a platform designed to help you tackle issues related to software adoption. With a focus on seamless customer onboarding , this tool allows companies to create engaging in-app journeys. The platform provides insights into successful practices, guiding you toward steady business growth.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. Customer feedback is any information provided by customers about their experience with a product or service. GET A DEMO.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

NOVEMBER 22, 2023

Most SaaS companies understand the value of user feedback , but few actually have a system in place to collect feedback and customer data. Other businesses spend a small fortune on focus groups only to end up with zero actionable feedback and insufficient analytics to make data-driven decisions.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Research Software 91

Userpilot

MAY 14, 2023

The best solution is to ask them directly. Customer feedback is the key to developing a customer-centric business. In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment. There are two main types of customer feedback : direct and indirect. What is customer feedback?

Feedback Software 87

Feedback Software User Testing Customer Feedback Analytic Tools 87

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. 17 customer success best practices you can apply in any SaaS include: Tailoring the onboarding experience using customer data to increase retention and success.

Analytic Tools 73

Analytic Tools Feedback Software Research Software Customer Experience 73

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

MAY 23, 2024

To successfully compete in saturated SaaS niches, having a robust product isn't enough. Develop in-app experiences, like walkthroughs or banners, to smoothen the journey and help users achieve their goals. Collect customer feedback regularly through in-app surveys to track sentiment and identify unmet needs.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

JANUARY 26, 2023

Customer feedback is an invaluable resource for SaaS businesses. The more effectively you manage customer feedback and incorporate it into your product, the more valuable it becomes to your customers. One of the most powerful types of user sentiment is real-time customer feedback. What is real-time customer feedback?

Feedback Software 85

Feedback Software Customer Feedback Customer Experience User Testing 85

Userpilot

FEBRUARY 28, 2024

How do you conduct SaaS user flow optimization to increase the effectiveness of your product-led growth initiatives? TL;DR A SaaS user flow is a sequence of steps that users complete to reach an objective, for example, to sign up for the product or adopt a new feature. What tools can you use to gather the necessary data?

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Research Software 86

Userpilot

MARCH 14, 2024

Looking for an effective SaaS reporting tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS reporting needs. Looking for a Better Alternative for SaaS Reporting?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 12, 2024

TL;DR Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. Plus, the platform uses sophisticated data science capabilities to help you make better-informed, data-driven decisions to improve user experience. Let’s dive in! But it isn’t without flaws.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 12, 2024

TL;DR Amplitude is a powerful analytics tool that gives organizations in-depth, real-time insights into product usage and user behavior. It offers various features, including event segmentation, funnel analysis, user cohorts, and retention analysis. Are you wondering if Amplitude is the right product analytics tool for you?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52