Userpilot

MARCH 7, 2024

User engagement could also refer to the strategies that businesses use to drive user interactions with the product, such as in-app messages or emails. User engagement vs customer engagement Customer engagement and user engagement refer to different interactions. Core feature engagement dashboard in Userpilot. Referral rewards.

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 105

Product Talk

DECEMBER 13, 2023

They also tracked what Thomas refers to as “blunt measures”—things like the numbers of users logging in or not. Thomas had some hesitations about defining these “copy events” as an outcome because it felt like too much of a blunt-force object or a traction metric. Now Thomas had a few potential outcomes—clue captures and copy events.

Data Visualization 245

Data Visualization Analytic Tools Reporting Tools Technical Review 245

Userpilot

MAY 20, 2024

Build lasting relationships with customers through personalized experiences , hosting events, and creating forums and user groups. Host events and webinars that provide valuable content and networking opportunities. Features & Events Dashboard in Userpilot. Userpilot NPS dashboard. NPS survey.

Analytic Tools 105

Analytic Tools Feedback Software Customer Feedback Customer Experience 105

Userpilot

MARCH 19, 2024

Feature and events reports. In the world of SaaS, we refer to these as happy paths , and they’re integral to driving product success. Feature and events reports Tracking feature usage and popular events helps you understand what users value most about your app. Feature and events dashboard in Userpilot.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Customer Feedback 104

Userpilot

MARCH 10, 2024

TL;DR User behavior patterns refer to the common behaviors people demonstrate while using an app. Feature and event reports help you dive deep into the performance of individual features and custom events. User behavior refers to the way users interact with your app and its features. Userpilot path analysis.

Data Visualization 105

Data Visualization User Testing Customer Feedback Customer Experience 105

Userpilot

APRIL 16, 2024

Event tracking in Userpilot. Navigation and interaction tracking Navigation and interaction user monitoring refers to the technique of understanding how users navigate your product and interact with in-app elements. You will, however, need access to an analytics dashboard to generate and monitor these reports.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 2, 2024

TL;DR Customer retention refers to the strategies and tactics used to build strong customer relationships and encourage them to continue using the product. Implement a retention dashboard to track vital metrics across user segments. Add a progress bar and trigger celebratory messages when they complete a milestone event.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. Heap’s Event Visualizer.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Userpilot

OCTOBER 15, 2023

Custom event tracking helps teams track customer journeys and engage them accordingly. When choosing an analytics tool, look out for real-time data reporting, intuitive UI, custom dashboards, integrations with other tools, and flexible pricing plans. Custom event tracking in Userpilot.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 105

Userpilot

FEBRUARY 15, 2024

TL;DR Funnel analytics refers to the analysis of events across all stages of every customer journey. Funnel analysis is an analytical technique that involves tracking and analyzing users’ progress through a sequence of steps leading to a key conversion event. Event tracking. Event tracking in Userpilot.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

JUNE 26, 2023

Userpilot is a powerful product growth platform that allows you to collect data for tracking product metrics and offers actionable insights with product analytics dashboards. For SaaS businesses, this refers to paying customers only. Upcoming updates on features and events analytics dashboard in Userpilot.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 96

Indicative

OCTOBER 2, 2020

Query notes can be viewed in the query itself, or when your query is saved as a bookmark or to a dashboard. To use query notes, select the pencil icon to the right of the query builder or on a dashboard, open Widget Settings, then select Edit Query Notes. Want to know which events are associated with a user property?

Data Visualization 133

Data Visualization User Testing Customer Feedback Analytic Tools 133

Userpilot

MARCH 5, 2024

Can you customize your dashboards and reports? H4 Key features Event analytics : Tag and track individual features to see how users interact with them. You can also create and track custom events and view real-time product usage data. How do the tool’s features compare with those goals? What kind of data can you visualize?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

MARCH 31, 2023

While both refer to ways of interacting with (and collecting) data, they serve different purposes in the data analysis process. Descriptive analytics is the process of summarizing and presenting past events and behaviors in a meaningful way. Analytics vs metrics: What’s the difference? Categories of customer analytics.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 98

Userpilot

FEBRUARY 27, 2024

Start funnel analysis by mapping out the customer journeys for all your user personas , paying particular attention to conversion events at key touchpoints. Tag these events for tracking in your analytics tool. What is particularly important is defining the conversion events. Finding such events could be straightforward.

Data Visualization 104

Data Visualization Analytic Tools Customer Experience Feedback Software 104

The Product Coalition

JULY 13, 2022

Their tightly packed visual dashboards organize the data in a way that makes it easy to map out sales funnels, track common paths, uncover behavior patterns, and identify friction points. Creating custom events requires technical expertise and new users who aren’t data-savvy will need a bit of time trying to understand the platform.

Data Visualization 109

Data Visualization Analytic Tools Feedback Software Reporting Tools 109

Userpilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. Heap's Event Visualizer.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Userpilot

MAY 31, 2023

TL;DR Product adoption refers to the process by which customers integrate a new product into their daily lives or business operations. Product adoption refers to the process by which consumers or users accept, integrate, and utilize a new product or service. A key action event depends on your product. What is product adoption?

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 98

Userpilot

MARCH 14, 2024

Customer analytics refers to the behavioral data SaaS companies collect and analyze to make better business decisions. Diagnostic analytics : Diagnostic analytics digs into raw data on customer behavior to understand why certain events occur. Features and events dashboard in Userpilot. Customer segmentation in Userpilot.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Experience 105

Userpilot

JUNE 22, 2023

Customer retention brings you more customers who tend to spend more, refer others, and provide valuable feedback that drives product improvement. TL;DR Customer churn refers to customers discontinuing their usage or subscription to your product. Upcoming new features & event analytics dashboard in Userpilot.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Customer Experience 98

Userpilot

JANUARY 19, 2023

Userpilot can help you track and optimize quantitative and qualitative metrics by improving the onboarding experience with interactive walkthroughs, tracking in-app behavior to trigger contextual flows, sending microsurveys to collect user feedback, and accessing powerful insights in an analytics dashboard. What are quantitative metrics?

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Userpilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Amplitude Analytics – the best digital analytics tool for event tracking. Key features Here's a brief overview of Google Analytics web analytics tools: Event tracking.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Amplitude Analytics – the best digital analytics tool for event tracking. Key features Here's a brief overview of Google Analytics web analytics tools: Event tracking.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Amplitude Analytics – the best digital analytics tool for event tracking. Key features Here's a brief overview of Google Analytics web analytics tools: Event tracking.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Amplitude Analytics – the best digital analytics tool for event tracking. Key features Here's a brief overview of Google Analytics web analytics tools: Event tracking.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Amplitude Analytics – the best digital analytics tool for event tracking. Key features Here's a brief overview of Google Analytics web analytics tools: Event tracking.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

APRIL 29, 2024

SaaS renewal refers to a customer’s decision to extend their subscription at the end of their original subscription period. You can also track custom events by combining several feature tags and events. To get started with Userpilot today, book a demo call right away. Track user interaction with Userpilot.

Feedback Software 102

Feedback Software Onboarding KPIs Data Visualization Customer Feedback 102

Userpilot

MARCH 9, 2023

Behavioral analytics The free Pendo plan gives you access to its flagship analytics tools: Paths – this feature enables you to map out every sequence of events leading up to or following a user action. Funnel analysis – it provides you with information about users who have completed specific actions leading to an activation event.

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

Userpilot

MARCH 27, 2023

Product analytics: feature and event tracking for different segments. That’s because you can cross-reference the data. Here are a few metrics frequently used to measure product performance: Activation rate – measures how many users reach the milestone or event when they experience the product value first-hand.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. TL;DR A sentiment analysis dashboard typically integrates information from multiple data sources, such as social media posts, customer reviews, survey responses , and customer service chats.

Data Visualization 100

Data Visualization Dashboard Customer Feedback User Testing 100

Userpilot

JUNE 1, 2022

The goals-signals-metrics process consists of outlining the goals of a product or feature, identifying signals of success, and then building metrics to track on a dashboard. Adoption : This refers to the percentage of users who adopted a specific feature of your software. Segment users by custom events to track task success.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Mixpanel

AUGUST 31, 2022

Repeat customers are generally more loyal and willing to refer others. This stat can also be translated outside of strict “purchases” to other events like appointment signups. You can combine reactivation rates with other metrics and cohorts to fully learn where and why your customers lost their way. . Repeat purchase rate.

Data Visualization 109

Data Visualization Customer Feedback Customer Experience User Testing 109

Userpilot

JULY 5, 2023

Customer satisfaction refers to how happy and content your customers feel while using your product or service. After collecting the responses, you can easily visualize the data with a dashboard using tools like Userpilot. Then, you should identify the custom events that represent positive customer experiences.

Customer Satisfaction 98

Customer Satisfaction User Testing Data Visualization Customer Experience 98

Userpilot

SEPTEMBER 4, 2023

Customer journey optimization refers to the strategic process of analyzing and enhancing a customer's entire experience with a brand. Some of the key features of Userpilot are: Advanced customer segmentation : You can create segments from customer data such as user attributes, business data, and custom events.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Userpilot

OCTOBER 17, 2023

Leverage event data to perform funnel analysis and identify areas of friction within the conversion process, then fix them. Event tracking, where you define the “server-side” events you want to track (a purchase, the submission of a form, or achieving a goal). Creating custom events with Userpilot.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Userpilot

DECEMBER 23, 2023

TL;DR New user retention refers to how many new users return to use the product again. Retention refers to your ability to keep new users. It refers to the rate at which new users stop using a product or service. New user activation The activation rate is the percentage of users who have completed the activation events.

Analytic Tools 104

Analytic Tools Feedback Software User Testing Customer Experience 104

Userpilot

APRIL 29, 2024

TL;DR In-app help (or in-app support ) refers to the provision of assistance and guidance directly within a software application or platform. In-app help (or in-app support refers to the provision of assistance and guidance directly within a software application or platform. Let’s get started! What is contextual sensitive help?

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Communications 52