Userpilot

OCTOBER 31, 2023

User experience analytics is one of the secret ingredients for boosting SaaS growth. This ensures your product remains enjoyable for users, boosting retention and loyalty. This guide shows you how to get started right away. As you read through, you will learn the different UX data types and how to measure them.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Research Software 84

Userpilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. You also risk having web pages with confusing navigation, leading to a bad experience for visitors.

User Testing 86

User Testing Feedback Software Research Software Product Research 86

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. What is user experience?

Customer Experience 83

Customer Experience User Testing Analytic Tools Feedback Software 83

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. How do usability and user experience differ?

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User Testing Product Research Customer Experience User Experience 76

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. An efficient and effective design with users’ needs at the center stage encourages product engagement and reduces churn. What is SaaS UX design? Why is UX design important in SaaS? Creating S.M.A.R.T

Feedback Software 100

Feedback Software Analytic Tools Research Software Data Visualization 100

Userpilot

DECEMBER 22, 2023

How do you write a UX microcopy that helps users accomplish their objectives and drives conversions? That’s what our guide to microcopy in UX design covers, so if you’re after the answer, you’re in the right place! Microcopy localization is an opportunity to make the user experience more inclusive.

Analytic Tools 96

Analytic Tools Feedback Software UX Data Visualization 96

Userpilot

MARCH 4, 2024

Looking for ways to uncover behavior patterns (UX) and optimize your product experience? In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. Six methods to identify behavioral patterns that influence user behavior. Product usage dashboard in Userpilot.

Data Visualization 88

Data Visualization Feedback Software Analytic Tools Research Software 88

Userpilot

JANUARY 9, 2023

And it’s key to ensuring users continue exploring the tool. Onboarding screens are great for driving users to the Aha moment. This is especially true when they’re used during signup to show dashboard screenshots, positioning messages, etc. How to ensure your onboarding patterns work well: Keep it simple.

Customer Experience 89

Customer Experience Analytic Tools Research Software Data Visualization 89

Userpilot

DECEMBER 13, 2022

A product analytics dashboard helps you visualize user behavior, so you can make informed decisions on how to improve product engagement. In this article, we cover the following: Why you need an analytics dashboard. The types of metrics to track in your dashboard. The most common analytics dashboards in SaaS.

Data Visualization 87

Data Visualization Analytic Tools Onboarding KPIs Dashboard 87

The Product Coalition

DECEMBER 23, 2021

UX does matter. So, let’s have a closer look at the most important UI/UX issues to bear in mind when assuring the quality of financial products. How to make sure that such software products are truly universal? Businesses can focus on UX/UI testing for accessibility. If you still doubt it, assess this.

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Weak Development Team UX User Testing Technical Review 168

Userpilot

FEBRUARY 12, 2023

Every user experience is composed of many microinteraction examples, big and small. When done right, microinteractions make a digital product more engaging , intuitive, and delightful—no matter how complex the parent task may be. They enhance UX by making the product more intuitive, engaging, efficient, and enjoyable.

Customer Experience 90

Customer Experience User Experience User Testing Feedback Software 90

Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. How to perform user research with Userpilot?

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Userpilot

SEPTEMBER 23, 2022

They’re also great to gamify the product experience, which psychologically motivates people to push through difficulty or confusion. Blank states are the empty areas in your product dashboard that usually appear when someone uses your product for the first time and hasn’t completed any actions yet.

Customer Experience 76

Customer Experience User Testing User Experience Data Visualization 76

Userpilot

DECEMBER 7, 2022

A/B tests are a well-known technique for testing UX elements but is it the only one? A/B tests are experiments in which you present two different versions of your product to an even number of users and check which of them performs better. You can also use them to collect qualitative data , just like in user interviews.

User Testing 86

User Testing Analytic Tools Feedback Software Research Software 86

Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences.

Product Research 83

Product Research User Testing Research Software Data Visualization 83

Userpilot

MARCH 10, 2024

TL;DR User behavior patterns refer to the common behaviors people demonstrate while using an app. Behavioral analysis aims to identify these trends to improve the user experience. Monitoring patterns in user behavior offers several benefits, including improved product adoption and reduced churn.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

Userpilot

FEBRUARY 13, 2024

Understanding data visualization UX best practices is key to creating compelling visuals that produce digestible insights, empowering users to make informed product management decisions. Good data visualization enhances the user experience , makes data easier to interpret, improves decision-making, and drives user engagement.

Data Visualization 86

Data Visualization Analytic Tools UX User Testing 86

Userpilot

AUGUST 10, 2022

What part of the user journey makes them happy or upset? Collecting customer insights helps you deliver best-in-class solutions and improve customer experience. So let’s learn how to collect and act on customer data! You can collect consumer insights by gathering passive and active user feedback. And much more.

Data Visualization 91

Data Visualization Customer Feedback User Testing Customer Experience 91

Userpilot

MARCH 15, 2024

Three journey mapping tools to improve the customer experience: Userpilot – Best data analysis tool to track user journeys. UXPressia – Best for UX research into the customer’s journey. This allows you to optimize your roadmaps and make product improvements based on real user needs.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Research Software 91

Userpilot

SEPTEMBER 29, 2022

This data makes it easier to optimize product features and improve them to better the user experience. Ultimately, growth engineering enables SaaS companies to iterate quickly, experiment with possible new solutions, and implement major or minor user experience improvements. Book a demo to learn how!

Analytic Tools 86

Analytic Tools Feedback Software Customer Experience User Testing 86

Reveal

JULY 11, 2022

A great embedded analytics solution can enhance data-driven decision-making and lead to improved outcomes with powerful, high-impact dashboards. Overcrowded dashboards with confusing and misleading information keep users from extracting actionable insights. . Table of contents: What is the difference between UI and UX?

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Data Visualization Analytic Tools Dashboard Reporting Tools 52

Userpilot

MARCH 7, 2024

UXtweak is the best free user experience research platform. Userpilot is the product growth platform for user journey analytics. How to choose an analytics tool? Key features Here’s a brief overview of UXtweak’s user experience research capabilities: Five-second testing. Analytics dashboards.

Data Visualization 97

Data Visualization Analytic Tools Reporting Tools Research Software 97

Userpilot

JANUARY 10, 2024

Effective user research helps you: Understand user behaviors, needs , and preferences. Identify experience gaps and remove friction. Increase product value and improve user experience. What is user research? Such gaps can lead to customer dissatisfaction, as user needs are not adequately met.

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User Testing Research Software Analytic Tools Feedback Software 94

Userpilot

MARCH 19, 2024

TL;DR User activity patterns are the trends and recurring behaviors users exhibit when interacting with a website or app. Activity patterns identify contexts in user behavior, helping you make informed decisions to improve user experience. Benefits of tracking user behavior data : Understand current usage patterns.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Customer Feedback 83

Userpilot

MAY 23, 2022

The more your users stick to the happy path UX, the more they’ll see the value in your product and want to stay around. You can make this happen by optimizing the UX for unhappy paths within your product. This article shows you how. Map the happy path for each user flow. What is a happy path in UX?

Feedback Software 97

Feedback Software Analytic Tools UX User Testing 97

Userpilot

NOVEMBER 18, 2023

In short, user path and product analysis are a necessity for all product managers trying to design a smooth user experience. So let’s look at how you can use user path analysis to your advantage. The benefits of user path analysis When trying to figure out what your customers want, who should you ask?

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Data Visualization User Testing Customer Feedback Analytic Tools 95

Userpilot

APRIL 22, 2024

Increase user retention. How to effectively analyze product features: Define your objective. They define the primary problem the product solves or the essential tasks it allows users to complete. Usability features : These features enhance your product’s ease of use and overall user experience.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Weak Development Team 86

The Product Coalition

OCTOBER 8, 2023

User Experience (UX) Creating an intuitive and user-friendly interface is vital to engage users effectively. The user experience encompasses how users interact with the platform, access predictions, and customize their settings. A well-moderated platform builds trust among users.

Data Visualization 126

Data Visualization Reporting Tools Feedback Software Customer Feedback 126

Userpilot

MARCH 25, 2024

In the article, we show you how to replicate the behavior flow report in GA4. TL;DR Behavior flow analysis was a feature in General Analytics that allowed users to visualize paths that the users took when navigating websites. Userpilot dashboard. New User Activation dashboard in Userpilot.

Data Visualization 78

Data Visualization Analytic Tools Feedback Software Reporting Tools 78

Userpilot

JUNE 20, 2023

So let’s see how you can collect customer feedback for analysis and understand user sentiment to improve the user experience. TL;DR Survey analytics is the process of interpreting user feedback from surveys to gain actionable insights and identify improvement opportunities. What is survey analytics?

Data Visualization 74

Data Visualization Analytic Tools Product Research Feedback Software 74

Userpilot

MAY 20, 2024

The customer sentiment score can help you tell how well-perceived your brand is. But how can you measure and improve it? Let’s explore the customer sentiment score, how to measure it with user feedback , and what strategies you can execute to elevate the customer experience. NPS dashboard on Userpilot.

Data Visualization 89

Data Visualization Feedback Software Customer Feedback Customer Experience 89

Imaginary Cloud - Design

APRIL 7, 2021

User Experience is a key factor regarding the success of a digital product, and the main ingredient to an excellent UX lies in a thorough user-centered approach. In other words, it is crucial to a product's success to consider who the users are, as well as their motivations and goals. What is a UX Audit?

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Research Software UX Customer Experience Feedback Software 63

Userpilot

OCTOBER 12, 2023

What are user data analytics? And how to use them to improve your product? From this article, you’re going to find out about different types of user data analysis and how to develop a user data analytics strategy that will help your team make data-driven decisions to enhance customer and product experience.

Data Visualization 91

Data Visualization Analytic Tools Customer Feedback Customer Experience 91

Userpilot

JANUARY 8, 2024

Looking for UI/UX tools to help you build irresistible products and deliver the best user experience ? We covered tools for: User research User interface design Product testing Read on to find these products and the features that make them stand out. Book a demo to get started.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

DECEMBER 22, 2023

In this article, we explore: What is research democratization Its benefits and downsides Different levels of UX research democratization How to implement democratization initiatives, and Best practices. Access is about sharing research insights with other teams and training them on how to interpret the results.

Data Visualization 87

Data Visualization Research Software User Testing Product Research 87

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. tools to use to capture user clicks. The main idea of click tracking is watching how users interact with your product to discover friction points.

Analytic Tools 89

Analytic Tools Data Visualization Feedback Software Customer Feedback 89

Userpilot

JUNE 1, 2022

Want to know how the goals-signals-metrics process can be used to create a better user experience? Let’s go over how you can effectively use the GSM process to improve your user experience. Google’s HEART framework is a method that focuses on improving the UX of your product.

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Onboarding KPIs Data Visualization Analytic Tools Feedback Software 92