Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. The benefits of using funnel analysis tools range from creating personalized customer experiences to optimizing conversions at important touchpoints.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. TL;DR Challenge : Lisa, our UX researcher, found it difficult to recruit participants for usability tests via email since B2B users are busy individuals with cluttered inboxes.

User Testing 104

User Testing Product Research Research Software Data Visualization 104

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. These robust tools help you track and analyze crucial user behavior data. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

MAY 18, 2023

TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product. The customer experience (CX) encompasses all customer interactions with every aspect of your company as they move through the user journey stages.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

MAY 19, 2022

Usability vs user experience – what’s the difference? As a UX designer , you aim to create app designs that facilitate the best experience. While the terms usability and user experience are used interchangeably, it’s important to know that there’s a difference between the two.

Customer Experience 97

Customer Experience User Experience User Testing Customer Feedback 97

Userpilot

MAY 7, 2024

In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences. Userguiding – best product adoption tool for small companies.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

OCTOBER 20, 2023

What’s the best funnel optimization tool for SaaS companies? In this article, we look at 10 product analytics tools that you should consider when making your choice. Google Analytics is a versatile marketing tool with in-app event tracking functionality for optimizing website conversions and the user journey inside the product.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

SEPTEMBER 15, 2023

What’s preference testing? How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. Preference testing uses both quantitative and qualitative data to evaluate how users perceive different designs.

User Testing 102

User Testing Product Research Data Visualization Feedback Software 102

Userpilot

MARCH 28, 2024

It also explores different kinds of user data analysis, shows you how to conduct it, and introduces a few product analytics tools with the necessary functionality. TL;DR User analytics is a user research methodology. It involves collecting data about user interactions with the product and analyzing it for patterns.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo? Book the demo!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JULY 18, 2023

The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money. A project management tool enables effective planning and execution of product initiatives. Best product management software tools.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

MAY 13, 2024

In either case, marketing analytics tools can come to your rescue. TL;DR Marketing analytics tools are instrumental in driving the effectiveness of marketing campaigns. You can use marketing analytics tools to aggregate and analyze data from different channels to identify top-performing channels. Dashboards on Userpilot.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

FEBRUARY 20, 2023

We also have a quick look at Userpilot as an alternative for each of the tools. TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

The Product Coalition

JULY 13, 2022

FullStory is a robust web and analytics tool but there are platforms out there that may specialize in one of the features you want. They combine quantitative and qualitative data to help businesses understand the big picture of their user experience. The dashboard’s widget wizard contains a library of pre-configured dashboards.

Data Visualization 109

Data Visualization Analytic Tools Feedback Software Reporting Tools 109

Userpilot

AUGUST 10, 2022

You will also detect crucial friction that hinders the user experience while analyzing numerous customer touchpoints. You can collect consumer insights by gathering passive and active user feedback. Passive feedback refers to watching and learning user behavior without engaging with customers directly (i.e., A/B testing.

Data Visualization 98

Data Visualization Customer Feedback User Testing Customer Experience 98

Userpilot

MARCH 19, 2024

You will also find the best tools for the job and learn about key behavior metrics to monitor for tracking user patterns. TL;DR User activity patterns are the trends and recurring behaviors users exhibit when interacting with a website or app. Benefits of tracking user behavior data : Understand current usage patterns.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Customer Feedback 104

Userpilot

SEPTEMBER 23, 2022

They’re also great to gamify the product experience, which psychologically motivates people to push through difficulty or confusion. Blank states are the empty areas in your product dashboard that usually appear when someone uses your product for the first time and hasn’t completed any actions yet.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Userpilot

FEBRUARY 29, 2024

By digging into the user flow data, you can spot friction points and identify improvements to enhance the user experience. In this article, we answer the question: how does user behavior analytics work? Tools for insightful user behavior analytics. A step-by-step process for analyzing user behavior.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software User Testing 105

Userpilot

JANUARY 10, 2024

Effective user research helps you: Understand user behaviors, needs , and preferences. Identify experience gaps and remove friction. Increase product value and improve user experience. This knowledge forms the foundation for designing products that resonate with users. Analyze and form a conclusion.

User Testing 105

User Testing Research Software Analytic Tools Feedback Software 105

Userpilot

APRIL 6, 2023

But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. But first, what’s in-app feedback?

Feedback Software 96

Feedback Software Analytic Tools Research Software Data Visualization 96

Userpilot

MARCH 10, 2024

TL;DR User behavior patterns refer to the common behaviors people demonstrate while using an app. Behavioral analysis aims to identify these trends to improve the user experience. Monitoring patterns in user behavior offers several benefits, including improved product adoption and reduced churn.

Data Visualization 105

Data Visualization User Testing Customer Feedback Customer Experience 105

ProductPlan

FEBRUARY 22, 2023

Therefore, executing an ambitious product roadmap with proper planning is not only possible but also an exciting experience. A successful product never sacrifices the user experience. And the one area that you should never skimp on in your development recipe is user experience (UX).

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

Userpilot

MARCH 25, 2024

A user activity trend can provide key insights into changing user behavior and help you increase conversion rates and product engagement. In this article, we’ll dig deeper into what user activity trends are and outline the key tips to monitor them. We’ll also discuss a few useful tools to analyze user activity.

Data Visualization 105

Data Visualization Customer Feedback User Testing Customer Experience 105

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Study behavior trends to highlight any UX designs users avoid.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

The Product Coalition

MAY 25, 2021

The value of a test kitchen when creating a product is immense. The ability to test and iterate based on real usage with real users is invaluable to getting to the root of a problem, understanding a user’s existence, and removing friction. So, what does a product test kitchen look like?

Research Software 109

Research Software Feedback Software User Testing Product Research 109

Userpilot

MARCH 25, 2024

Worry not, though, as our in-depth guide explores the best practices for designing this popular type of onboarding experience. We also show you a few good product tour software tools. TL;DR Product tours are in-app experiences that guide users through the main product features, usually when they start using it for the first time.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 7, 2024

Use walkthrough software to create flows that educate and encourage users to complete tasks. Monitor how users progress through your walkthrough to optimize it. A/B test different product walkthroughs to drive better results. Best practices for creating a software walkthrough to guide users: Use simple language.

Feedback Software 104

Feedback Software Analytic Tools Reporting Tools Customer Communications 104

Userpilot

MAY 2, 2024

Offer personalized product demos to help trial users experience the full value. Use onboarding checklists with progress bars to guide users through activation milestones. A/B-test different versions of your onboarding flow to optimize for conversions. Re-engage inactive users through automated email campaigns.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

NOVEMBER 30, 2023

It’s essential to build user-friendly products that satisfy their needs and offer a positive customer experience. It also helps teams empathize with users and foster customer-centric organizational cultures. Talking of tools … choosing the right ones for your project is the next step. Book the demo!

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Userpilot

JUNE 12, 2023

We’ll also show you tools that will simplify everything. You can trigger this survey immediately after first-time interaction with a feature, when beta testing a feature, or after you’ve launched a new feature. It can be a tough nut to crack sometimes, but we’ve made it easier in this article. Book a demo to learn more.

Data Visualization 97

Data Visualization Product Research Research Software Analytic Tools 97

Userpilot

DECEMBER 6, 2022

Access to this type of data can help you to locate bugs and friction in your app, enhance user experience, and retain more customers. Then, offer step-by-step guides to eliminate user experience friction. Identify your disengaged users and reach out to them via different channels to reengage before they churn permanently.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

APRIL 7, 2023

This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment. Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

MARCH 14, 2024

User effort score. 9 use cases for customer analytics in SaaS: Test your onboarding flows with A/B testing. Identify friction in the user journey with funnel analysis. This allows you to implement solutions to improve the user experience. Customer lifetime value. Customer retention rate. Churn rate.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Experience 105

Userpilot

MARCH 7, 2024

How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested. Opportunity to take part in beta tests.

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 105

Userpilot

DECEMBER 22, 2023

AI-writing assistants are excellent tools for repurposing product documentation and content or refining existing microcopy. Microcopy localization is an opportunity to make the user experience more inclusive. Before releasing the microcopy to the world, test it, just like other aspects of the product.

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

Userpilot

JUNE 6, 2023

And, how to analyze product usage data to enhance the product experience. We also look at various tools that can help you harness the power of analytics to drive your product growth. Customer journey analysis maps and dissects all user interactions with the product to remove friction from the user experience.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 88

Userpilot

APRIL 6, 2023

But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. But first, what’s in-app feedback?

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52