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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Below, we take a deeper dive into the report’s key data and trends. But they’re facing big barriers.

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Healthcare Apps: 2021 Engagement Benchmarks

Alchemer Mobile

It was quite a year for healthcare. While we watched brave, brilliant healthcare workers combat the pandemic on the front lines, the mobile technology used to support their efforts from home underwent massive change. 2021 Engagement Benchmarks for Healthcare Apps. Ratings and Reviews.

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Predictive Analytics in Healthcare

Reveal

Reveal Embedded Analytics. For a long time, healthcare professionals have been struggling to help their patients get better. Healthcare, like any other industry today, is changing. Healthcare, like any other industry today, is changing. Real-time, accurate insights that can impact patients are extremely important.

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Healthcare Data Exchange: SaaS Product Proposal

The Product Coalition

Healthcare data exchange refers to the sharing of patient health information between various stakeholders, including payers (insurance companies), life sciences (pharmaceutical and biotechnology companies), and providers (doctors, hospitals, and clinics).

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The Future of Digital Health: Realities vs Opportunities

The Product Coalition

In today’s healthcare, digital technology is becoming increasingly vital. As society faces an abundance of new healthcare concerns, such as an increase in the number of chronic diseases and an aging population, the rising role of digital health will surely enhance public health.

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Using Generative AI to Drive Corporate Impact

TechEmpower - Product Management

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

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Healthcare CIOs: Defining Business Value of Data Quality

The Product Coalition

The significance of healthcare data quality in the business realm is immense, as it directly impacts patient care quality, financial results, regulatory adherence, and the healthcare organization’s reputation. Furthermore, a good reputation for data quality boosts patient trust and attracts new business.