ProductPlan

SEPTEMBER 10, 2021

Are your roadmapping habits holding you back? But while breaking a habit isn’t easy, sometimes it’s definitely worth it. Clear’s advice proves useful for product managers to implement his philosophy into their own atomic roadmapping habits. External factors affecting our atomic roadmapping habits.

Weak Development Team 52

Weak Development Team Roadmap Development Framework 52

Userpilot

APRIL 30, 2024

In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. In this role, he drove the development of products that took eBay’s global e-commerce platform to new levels of success. Marty Cagan is a popular name in the product management world. Who is Marty Cagan?

Analytic Tools 105

Analytic Tools Research Software Feedback Software Books 105

Alchemer Mobile

JULY 16, 2021

Customer retention definition. Product teams: Customer retention matters to product managers because it’s generally directly related to their mobile app experience. People uninstall apps because they’re buggy, don’t work as expected, have poor design, or are missing features. Let’s dive into it.

Customer Feedback 147

Customer Feedback User Testing Customer Experience Feedback Software 147

Alchemer Mobile

JULY 13, 2021

Bad product experiences increase customer frustration, potentially creating resentment around having difficulty completing tasks within an application and increasing customer churn. Beforehand, make sure your team is aligned on: Their definition of product experience. The metrics you’ll use to measure success.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. But do not accept inappropriate behaviour and do not allow people to treat you like a project manager, team lead, or personal assistant.

Weak Development Team 307

Weak Development Team Product Research Customer Experience Workshop 307

Mironov Consulting

DECEMBER 5, 2023

  (For fun, let’s call those things strategies.) Pure revenue may be helpful for the Sales organization, since they probably need to hire 35% more account teams each year.  ” And this is usually wrapped around an organizational ownership fistfight about who “owns” company-level strategy. 

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Roman Pichler

FEBRUARY 11, 2020

Different people have suggested different definitions for the term software platform. If the teams developing the different apps all created their own user-interface layers, there would be considerable code duplication, added development costs, and increased development time.

Feedback Software 256

Feedback Software Software Review Technical Review Customer Experience 256

Mind the Product

FEBRUARY 15, 2018

Much has been written about the process of creating product roadmaps, not least the six great articles written by my own team. I believe the actions of a product leader all too often are the root cause of a “bad” roadmap. I would define a good roadmap as one that the team understands and feels ownership over.

Roadmap 169

Roadmap Weak Development Team Leadership Research Software 169

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

People-First Product Leadership

DECEMBER 20, 2023

Today we wrap up the three part series on creating your strategy stack. Part 1, we covered the “why” behind creating a strategy stack, with a focus on establishing the organization’s Mission, North Star, and Vision. Part 2, we continued the organizational journey by defining the Strategy and Goals. No worries.

Vision 52

Vision Roadmap Onboarding KPIs Customer Experience 52

The Product Coalition

MARCH 11, 2020

NAVIGATING THE NATURAL TENSION AMONG STAKEHOLDERS This is the first in a series on product roadmaps. The first post describes why roadmaps matter and who relies upon them. The roadmap is much more than a directive document that tells teams what to do by when. Battleground The product roadmap. Management?—?How

Roadmap 78

Roadmap Weak Development Team User Friction Document 78

Alchemer Mobile

NOVEMBER 9, 2022

My team is too small. Speaking up might spur a conversation around how to adjust your role to better fit your needs, or better yet, to bring in another team member to share your workload. Limited team bandwidth. PMs have diverse backgrounds, ambiguous responsibilities, and varied definitions of what their role includes.

User Testing 246

User Testing Feedback Software Technical Review Research Software 246

The Product Coalition

OCTOBER 20, 2020

It’s understandable that most of us don’t make time for personal development. Who wants to spend time after a hard day of work learning and developing when they could be kicking back with a beer and watching The Crown? A few months ago, I introduced a concept I have developed called the PM, or Product, Quadrants.

Weak Development Team 99

Weak Development Team Development Product Research Technical Review 99

The Product Coalition

MARCH 29, 2021

Personally, I think being open in realising when a feature has taken a toll is an art and unfortunately few teams depict the benefits behind it. Are you also one of the product teams where 80% of your roadmap or sprint is a stakeholder wishlist? Team member idea This one is a tricky one and I will explain why.

Weak Development Team 109

Weak Development Team User Testing Customer Experience Product Research 109

Intercom, Inc.

JUNE 10, 2020

I hope this post allows people and teams to safely talk about Product Judgment. If you ever had to face a Manager, Director or Exec as they make bad product decisions and you’re struggling to persuade them otherwise, this post will help you. If you think you have excellent Product Judgment, this post will definitely help you.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Research Software Onboarding KPIs Reporting Tools 159

Dear Strategy

JULY 23, 2019

Dear Strategy: “How do I align my product strategy and product roadmap with our technology roadmap, in the face of a strong engineering organization?”. Ahh, the product roadmap… such an overused yet somehow still elusive term! At its core, a roadmap is nothing more than a specified timeline of actions.

Roadmap 40

Roadmap Strategy Feedback Software Weak Development Team 40

Roman Pichler

DECEMBER 4, 2018

To understand if and to what extent your product is affected by technical debt, talk to the development team, for example, in the next sprint retrospective. I find that development team members usually have a good understanding where issues in the architecture and code are.

Feedback Software 252

Feedback Software User Testing Customer Experience Weak Development Team 252

People-First Product Leadership

DECEMBER 4, 2023

Welcome back to creating your strategy stack. In Part 2, we dive into establishing your organization's strategy and goals. If you missed Part 1, we covered the “why” behind creating a strategy stack, with a focus on the Mission, North Star, and Vision. Subscribe now What’s in a Strategy?

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

ProductPlan

MAY 22, 2020

“If you’re a growth stage company then you have to be able to make strategy decisions very rapidly. It’s not necessarily bad when product management adapts to each company’s specific needs. Below is the discussion Melissa Perri had with John Cutler and Jim Semick on why teams that are scaling need product ops.

Data Visualization 127

Data Visualization User Testing Weak Development Team Customer Feedback 127

The Product Coalition

FEBRUARY 21, 2020

Every software team out there uses some sort of planning system or tool to do product roadmaps and sprint plans, and yet many are unhappy with the tools, or frustrated at the lack of getting things done, or getting “pointless” things done, and the list goes on. What do the product roadmapping or planning tools offer us?

Roadmap 78

Roadmap Feedback Software Document Weak Development Team 78

Userpilot

AUGUST 21, 2023

Product managers often work in cross-functional teams and bridge the gap between multiple departments. Product managers need to put themselves in the shoes of company executives, other team members, and of course end users so a strong affinity for empathy will go a long way. What qualities do you look for in a strong product team?

User Testing 98

User Testing Research Software Feedback Software Product Research 98

Mixpanel

MAY 20, 2020

Having worked with many product leaders over the past 20 years, I’ve repeatedly heard that balancing the needs of users, engineering teams and the business—all while building a successful product function that drives innovation—is tough. Lifting & shifting: the common pitfall of product teams.

Weak Development Team 52

Weak Development Team Product Strategy Strategy Customer Experience 52

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. As part of that partnership, they’re going to demand more from you in terms of roadmap and key integrations.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

ProductPlan

MARCH 31, 2022

When it comes to the product team’s organizational structures and strategies, product operations is the hot new thing. More and more teams realize the value of having an operationally-focused professional. Teams must carefully consider if product operations solve the core problems and challenges.

Weak Development Team 52

Weak Development Team Data Visualization User Testing Feedback Software 52

Mironov Consulting

JUNE 30, 2017

Let’s call it the software development deli counter problem. Likewise, sales and business development teams (especially in enterprise companies) are hired and paid and rewarded for bringing in large deals. Which takes us to this chain of reasoning: “I don’t remember what’s in the development pipeline.”

Software Developers 96

Software Developers Software Development Reporting Tools Software Review 96

The Product Coalition

JANUARY 12, 2023

Not enough people spend enough time on defining vision and purpose Most value propositions are weak Companies don’t adapt their team typology to make a product Very few products are indeed prioritized by value User Reasearch and UX are ofter used in the wrong way 1. Here is what I noticed. targeted and user centric. Like in a startup.

Product Research 123

Product Research User Testing Weak Development Team Customer Experience 123

ProductPlan

OCTOBER 29, 2019

The developers will handle it. It definitely doesn’t delight users or reduce friction. Most often, it won’t matter if it’s not intentional or was initiated by a bad actor from outside the company, If things go sideways, it could even result in a permanent shutdown. Making the case for cybersecurity on your roadmap.

Roadmap 40

Roadmap Weak Development Team Technical Review Software Review 40

Userpilot

NOVEMBER 21, 2023

If so, you should definitely watch the talk that Jason Knight , a product consultant and advisor, gave at this year’s Product Drive hosted by Userpilot. TL;DR Product managers often don’t get the due recognition for their work and their role is often marginalized by frustrated leadership or other teams. Is giving up any easier?

Technical Review 104

Technical Review User Testing Product Management Product Manager 104

The Product Coalition

DECEMBER 8, 2018

Your roadmap is one of the most important things you’ll produce as a SaaS company. Who will you share the roadmap with: Just employees, or customers too? And then there’s perhaps the biggest question of all: “How do we decide what makes it on to our roadmap?” And your roadmap should change with them. They change a lot.

Feedback Software 61

Feedback Software Research Software B2B Roadmap 61

Mind the Product

DECEMBER 23, 2017

Here are the top 10 most clicked articles from the 408 links featured in this year’s 51 newsletters – 10 articles your peers digged so much you should definitely check them out as well. Development might be faster, but that has no bearing on making the right product decisions, and working to realize real benefits.

Customer Feedback 0

Customer Feedback Product Research Weak Development Team Agile 0

ProductPlan

JANUARY 28, 2022

Note: product consolidation has different definitions in different industries. There are several reasons for a product team to consolidate its products. How Do You Create a Product Consolidation Strategy? If not, your product consolidation strategy is not viable. Why Would You Want to Consolidate Products? Related Terms.

Research Software 71

Research Software Weak Development Team Customer Experience User Testing 71

Modus Create

MARCH 8, 2022

In Agile, a release is a group of software features that can be developed and deployed to the users in a given period. Adding more plans and meetings to an Agile team can seem like a slowdown which feels scary given that Agile is all about speed and deployments. What is Agile Release Planning? Why is Release Planning Necessary?

Agile 52

Agile Weak Development Team User Testing Customer Feedback 52

Intercom, Inc.

JULY 28, 2022

Sanj has plenty of experience scaling sales teams at growing businesses, and that’s precisely why, as of November of last year, he‘s overseeing EMEA sales at Intercom. In today’s episode, we sat down with Sanj to talk about scaling sales teams, what makes a great salesperson, and strategies to deliver the best outcomes for your customers.

Feedback Software 210

Feedback Software Customer Feedback Customer Experience Weak Development Team 210

Mironov Consulting

DECEMBER 17, 2023

  The upside (for the sales team) is huge, and the cost (for product/engineering/support) is diffuse.    Closing this $480k/year license deal is highly visible to the exec team and Board.  Their market strategy team realizes they need one more field mapped.    Far away. 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. Uses and definition of different kinds of segmentation. The other stuff, the stuff that we’re not planning on working on, doesn’t match that broader strategy… We are aware of it.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249