Alchemer Mobile

JULY 16, 2021

Customer retention definition. Product teams: Customer retention matters to product managers because it’s generally directly related to their mobile app experience. People uninstall apps because they’re buggy, don’t work as expected, have poor design, or are missing features. Let’s dive into it.

Customer Feedback 147

Customer Feedback User Testing Customer Experience Feedback Software 147

Mironov Consulting

DECEMBER 5, 2023

  (For fun, let’s call those things strategies.) Pure revenue may be helpful for the Sales organization, since they probably need to hire 35% more account teams each year.  ” And this is usually wrapped around an organizational ownership fistfight about who “owns” company-level strategy. 

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Roman Pichler

APRIL 5, 2022

For example, a product strategy workshop might have the objective to identify the key changes required to achieve product-market fit. As a rule of thumb, avoid meetings with more than ten attendees when you have to make high-impact decisions and/or rework the product strategy , product roadmap , or product backlog. 1 Set an Objective.

Weak Development Team 265

Weak Development Team Product Management Product Manager User Testing 265

The Product Coalition

JULY 12, 2022

Here are cases for when the cooperation between the product team and the client brakes down for objective reasons. Here I have tried to reveal the most common cases when the cooperation between the development team and the entrepreneur fails for reasons beyond the control of all parties involved. So I wrote this article.

Research Software 116

Research Software Weak Development Team Software Review Development 116

Alchemer Mobile

JULY 13, 2021

Bad product experiences increase customer frustration, potentially creating resentment around having difficulty completing tasks within an application and increasing customer churn. Beforehand, make sure your team is aligned on: Their definition of product experience. The metrics you’ll use to measure success.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io and copyfol.io , we are mainly focused on agency work, meaning that we cooperate with several clients as external teams. This post was written from the perspective of designers, mainly intended for external teams and entrepreneurs. Five challenges and solutions.

Weak Development Team 94

Weak Development Team Feedback Software Reporting Tools Research Software 94

The Product Coalition

OCTOBER 20, 2020

It’s understandable that most of us don’t make time for personal development. Who wants to spend time after a hard day of work learning and developing when they could be kicking back with a beer and watching The Crown? A few months ago, I introduced a concept I have developed called the PM, or Product, Quadrants.

Weak Development Team 100

Weak Development Team Development Product Research Technical Review 100

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. But do not accept inappropriate behaviour and do not allow people to treat you like a project manager, team lead, or personal assistant.

Weak Development Team 305

Weak Development Team Product Research Customer Experience Workshop 305

People-First Product Leadership

DECEMBER 4, 2023

Welcome back to creating your strategy stack. In Part 2, we dive into establishing your organization's strategy and goals. If you missed Part 1, we covered the “why” behind creating a strategy stack, with a focus on the Mission, North Star, and Vision. Subscribe now What’s in a Strategy?

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

The Product Coalition

MARCH 29, 2021

Personally, I think being open in realising when a feature has taken a toll is an art and unfortunately few teams depict the benefits behind it. Are you also one of the product teams where 80% of your roadmap or sprint is a stakeholder wishlist? Team member idea This one is a tricky one and I will explain why.

Weak Development Team 109

Weak Development Team User Testing Customer Experience Product Research 109

The Product Coalition

OCTOBER 30, 2023

It was another bad start to what seemed like Groundhog Day. “I Unlike featured-based roadmaps, which focus on the delivery and output of capabilities, outcomes-oriented roadmaps prioritize desired outcomes or results — a key element of product strategy. Outcomes that initially float to the surface are often weak.

Roadmap 118

Roadmap Feedback Software Onboarding KPIs User Testing 118

Intercom, Inc.

JUNE 10, 2020

I hope this post allows people and teams to safely talk about Product Judgment. If you ever had to face a Manager, Director or Exec as they make bad product decisions and you’re struggling to persuade them otherwise, this post will help you. If you think you have excellent Product Judgment, this post will definitely help you.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Roman Pichler

DECEMBER 4, 2018

To understand if and to what extent your product is affected by technical debt, talk to the development team, for example, in the next sprint retrospective. I find that development team members usually have a good understanding where issues in the architecture and code are.

Feedback Software 252

Feedback Software User Testing Customer Experience Weak Development Team 252

Roman Pichler

FEBRUARY 11, 2020

Different people have suggested different definitions for the term software platform. If the teams developing the different apps all created their own user-interface layers, there would be considerable code duplication, added development costs, and increased development time.

Feedback Software 252

Feedback Software Software Review Technical Review Customer Experience 252

Mixpanel

MAY 20, 2020

Having worked with many product leaders over the past 20 years, I’ve repeatedly heard that balancing the needs of users, engineering teams and the business—all while building a successful product function that drives innovation—is tough. Lifting & shifting: the common pitfall of product teams.

Weak Development Team 52

Weak Development Team Product Strategy Strategy Customer Experience 52

ProductPlan

SEPTEMBER 10, 2021

But while breaking a habit isn’t easy, sometimes it’s definitely worth it. And for product managers, it’s important to develop your own atomic roadmapping habits. . Learn how to set up your roadmap for success: Building New Habits and Breaking Bad Ones. In many cases, this could very well be true. Imposter syndrome.

Weak Development Team 52

Weak Development Team Roadmap Development Framework 52

Mironov Consulting

MAY 16, 2020

A topic that’s come up several times recently in my product leader coaching sessions: how much to delegate to the (individual contributor) product managers on our teams – including different ways of building product skills and balancing personal empowerment against good results.

Weak Development Team 145

Weak Development Team Product Research User Testing Customer Experience 145

The Product Coalition

JULY 11, 2022

Learn how to build a DEEP backlog and conduct productive refinement calls in order to maintain a happy and agile team. Is the work well distributed throughout the team, or are some overwhelmed while others with too much spare time? A not well refined backlog causes many problems for the team. Let's start with a reflection.

Weak Development Team 109

Weak Development Team User Testing Product Research Customer Experience 109

UX Studio

SEPTEMBER 10, 2019

Creating and maintaining a brand strategy can turn into a never-ending struggle, but it can also provide a great deal of fun. In this post we created a guide on the steps to take in developing your brand strategy. But first, let’s define brand strategy! But first, let’s define brand strategy!

Branding 63

Branding Weak Development Team Strategy Research Software 63

Userpilot

APRIL 29, 2021

The Build Trap leads to spending more and more of your development resources on building and maintaining new features, rather than improving UX and feature adoption. This can make your product and team slower, make your UX more complicated, and overall – add little value for your customers. This can obviously backfire badly.

Weak Development Team 106

Weak Development Team Product Research User Testing Customer Experience 106

The Product Coalition

JUNE 9, 2023

Photo by Oleg Magni from Pexels Educating the market has a bad reputation, and rightfully so. The reason that educating the market is considered a bad idea lies in the context: the term “educating the market” usually comes up right after the problematic claim that “they just don’t get it”.

Education 113

Education Marketing Weak Development Team User Testing 113

Alchemer Mobile

NOVEMBER 9, 2022

My team is too small. Speaking up might spur a conversation around how to adjust your role to better fit your needs, or better yet, to bring in another team member to share your workload. Limited team bandwidth. PMs have diverse backgrounds, ambiguous responsibilities, and varied definitions of what their role includes.

User Testing 246

User Testing Feedback Software Technical Review Research Software 246

The Product Coalition

JUNE 18, 2023

It took me time to understand that I need to present myself as a product leadership coach and product strategy expert rather than a consultant. and moreover, that the most common interpretation was not at all what I wanted to deal with, and definitely not where I believe (to date) most entrepreneurs need help.

Naming 131

Naming User Testing Feedback Software Weak Development Team 131

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. There is a range of product positioning strategies based on factors such as product characteristics, pricing, quality/prestige, use/application, or competitors. Determine customer needs.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

The Product Coalition

JANUARY 12, 2023

Not enough people spend enough time on defining vision and purpose Most value propositions are weak Companies don’t adapt their team typology to make a product Very few products are indeed prioritized by value User Reasearch and UX are ofter used in the wrong way 1. Here is what I noticed. targeted and user centric. Like in a startup.

Product Research 126

Product Research User Testing Weak Development Team Customer Experience 126

Userpilot

JANUARY 3, 2023

This article will discuss 10 actionable strategies to help you drive more customers by improving MQL to SQL conversion rate. MQL is a potential customer fit for your business, reviewed by the marketing team. The marketing team reviews and confirms the MQL before sending it to the sales team. Let’s dive in!

User Testing 98

User Testing Feedback Software Research Software Customer Experience 98

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Research Software Onboarding KPIs Reporting Tools 159

ProductPlan

JANUARY 28, 2022

Note: product consolidation has different definitions in different industries. There are several reasons for a product team to consolidate its products. How Do You Create a Product Consolidation Strategy? If not, your product consolidation strategy is not viable. Why Would You Want to Consolidate Products? Related Terms.

Research Software 80

Research Software Weak Development Team Customer Experience User Testing 80

Userpilot

AUGUST 21, 2023

Product managers often work in cross-functional teams and bridge the gap between multiple departments. Product managers need to put themselves in the shoes of company executives, other team members, and of course end users so a strong affinity for empathy will go a long way. What qualities do you look for in a strong product team?

User Testing 97

User Testing Research Software Feedback Software Product Research 97

ProductPlan

MARCH 31, 2022

When it comes to the product team’s organizational structures and strategies, product operations is the hot new thing. More and more teams realize the value of having an operationally-focused professional. Teams must carefully consider if product operations solve the core problems and challenges.

Weak Development Team 52

Weak Development Team Data Visualization User Testing Feedback Software 52

Lenny Rachitsky

APRIL 2, 2024

In the past five years, Sean’s team has grown Duolingo’s daily active users from 5 million to nearly 30 million today (over 6x!), If you’re looking for ideas and strategies to drive your own product’s growth, this post is for you. Please forgive me, Data Platform and Data Science & Analytics teams!

Analytic Tools 118

Analytic Tools Customer Experience Weak Development Team Data Visualization 118

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. So how do you create a strong, enterprise-ready team? For Linda, it all comes down to your approach to customer success.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

Mironov Consulting

JUNE 30, 2017

Let’s call it the software development deli counter problem. Likewise, sales and business development teams (especially in enterprise companies) are hired and paid and rewarded for bringing in large deals. Which takes us to this chain of reasoning: “I don’t remember what’s in the development pipeline.”

Software Developers 96

Software Developers Software Development Reporting Tools Software Review 96

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. To do the first, we had to hire, train, and write a playbook – the building blocks of any team. Relentlessly measure impact.

Weak Development Team 171

Weak Development Team Customer Experience User Testing Customer Feedback 171

Userpilot

MARCH 7, 2024

AI writing assistants help teams make their microcopies concise but informative and engaging. User engagement could also refer to the strategies that businesses use to drive user interactions with the product, such as in-app messages or emails. That's one way to explain the term. Is the 12% engagement rate good? User churn rate.

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 105

ProductPlan

MAY 22, 2020

“If you’re a growth stage company then you have to be able to make strategy decisions very rapidly. It’s not necessarily bad when product management adapts to each company’s specific needs. Below is the discussion Melissa Perri had with John Cutler and Jim Semick on why teams that are scaling need product ops.

Data Visualization 128

Data Visualization User Testing Weak Development Team Customer Feedback 128

Intercom, Inc.

APRIL 22, 2021

If you’re a senior engineer and want to further your career, what skills should you develop? Moving forward in your career, avoid the trap of doing work that feels high-impact, but it’s actually not , or work that makes you look good at the expense of the project and the team. How do people move into staff engineering roles?

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274