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Intercom presents Engineer Chats

Intercom, Inc.

Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going. The core of algorithms and systems is data models. The legal team isn’t there to slow R&D down. That is an ambiguous problem.

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Modus Security: What’s Your Threat Surface?

Modus Create

The news is filled with tales of hackers breaking into financial institutions, DDoS attacks on credit card companies, and data breaches due to poor software configuration. At Modus, this is a question that often presents itself when architecting a client’s application solution or aiding in building out infrastructure and DevOps pipelines.

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Why Product Request SLAs Fail

Mironov Consulting

But if this is a nearly-universal problem – systemic across companies and industries – there must be something more fundamental happening.  It   Note that forcing all of these requests into one system-of-record doesn’t reduce the number of items …  280 tickets/week merged into Aha!

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Product Management System Basics

ProductPlan

What is a Product Management System? Who will we want to include in our cross-functional product team? How should we arrange the strategy, brainstorming, and planning meetings for this team? What mechanism will we use to review and weigh priorities on what to build? So, what do we mean by a product management system?

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When You Need an Interim CFO vs. a Part-time CFO

The Product Coalition

But, you do need some level of financial help from an expert, someone who can cast a trained eye on your cash flow, margins, key performance indicators, and overall profit picture while you concentrate on your team, your products, and your strategies for growth. If you run a midsize to middle market business, you probably have a CFO.

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Product Model, Service Models, and Investor Valuations

Mironov Consulting

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said   What BigCorp demands, BigCorp gets.  Hitting

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Are you Solving Customer Problems or Just Building Features?

ProductPlan

Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?