ProductPlan

AUGUST 10, 2023

It’s not sexy and won’t land the leadership team any TED Talks. The team can still make minor changes and improvements that boost adoption, revenue, and retention while still pursuing big bets. Taking a bifurcated approach to product development and innovation is more vital than ever.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Department of Product

MAY 22, 2020

And the product team responsible got some pretty brutal reviews in the process. But, as Citymapper found out as time went by, feature-based differentiation doesn’t last forever. The dangers of feature-based differentiation The problem with some features is that they can be cloned. They’re addictive. And stimulating.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Gainsight

JULY 16, 2019

But Gainsight PX takes it a step farther to make sure you’re getting the most from your data: Custom events and attributes : Find answers to your most specific questions and create custom queries so you can learn more about how your users are actually using your product. User behavioral analytics. Funnel analysis. The result? One big mess.

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Userpilot

APRIL 21, 2023

The aim of product analysis is to better understand its strengths and weaknesses, to evaluate how effective it is at satisfying user needs , and to identify areas for improvement. Product analysis benefits teams from across the organization, including your product , marketing , customer success , and UX design colleagues.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. And I remember when we came in, we’d raised the Series A, or you guys raised the Series A and I inherited the success of that, we started hiring teams.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. And I remember when we came in, we’d raised the Series A, or you guys raised the Series A and I inherited the success of that, we started hiring teams.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. This strategy rejects traditional competitive business frameworks focused on outperforming rivals.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space. What can be cut first?

User Testing 171

User Testing Weak Development Team Customer Experience Customer Feedback 171

Userpilot

DECEMBER 8, 2022

SaaS companies often struggle to identify user problems worth solving, differentiate their products, and get the pricing right. Product failure is often attributed to poor UI/UX. Use customer feedback and requests to inform product development but not before you validate them. Differentiation is closely related to pricing.

Feedback Software 98

Feedback Software Research Software User Testing Analytic Tools 98

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. This strategy rejects traditional competitive business frameworks focused on outperforming rivals.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Intercom, Inc.

JANUARY 31, 2019

And as the organization grows, the work involved to get teams aligned on who you’re selling to and how you’re selling is not something to be taken for granted either. Ambient Strategy founder and CEO April Dunford on the symptoms of weak positioning. When you’re a small team, your time is everything. Speed is everything.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Department of Product

AUGUST 22, 2022

User data Metrics matter in product development, but as with most things, it’s very easy to get overwhelmed by the sheer number of metrics you could be measuring at any given time. If your team members can’t even articulate the value proposition, how can you expect customers to understand it? Do they want what we’re building?

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

Business of Software Conference

AUGUST 30, 2019

Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? So I have talked about jobs to be done and how you can use it specifically for marketing as opposed to just for product development at a couple of conferences. BoS USA 2019 BoS Europe 2020.

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Business of Software Conference

NOVEMBER 26, 2018

Rahul shared an incredibly simple framework Superhuman uses for understanding their customers. Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Product Talk

FEBRUARY 8, 2017

Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. into context and help product teams know what to use when. Jobs-to-be-Done Framework. I hope you enjoy it.

Product Research 100

Product Research Research Software User Testing Reporting Tools 100

Business of Software Conference

NOVEMBER 12, 2019

Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? So we don’t have a sales team. Also it’s really easy to change your expenses since as we all know and SAS business the team is going to be the vast majority of your expenses.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? So we don’t have a sales team. Also it’s really easy to change your expenses since as we all know and SAS business the team is going to be the vast majority of your expenses.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Business of Software Conference

OCTOBER 23, 2019

Learn the method that Bruce used to focus his team on the few critical things that resulted in the sale of his company for $125 million. Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? He’ll cover: Why prioritization is important.

Customer Experience 61

Customer Experience User Testing Onboarding KPIs Research Software 61

Intercom, Inc.

OCTOBER 24, 2019

Here are five quick takeaways: When evaluating clients, the biggest thing Bailey and her team look for is whether the organization is willing to give up control. And I got to work with the international growth team for Facebook. One of my business partners, Kai, was one of the people on the international growth team for Facebook.

Research Software 116

Research Software Customer Experience User Testing Feedback Software 116

Intercom, Inc.

MARCH 19, 2020

As digital first companies (and teams) we are in a really good position to get creative about fostering community online whether with clients, colleagues or family. Ultimately, community-building is about developing leaders. There is a community of “Potheads” around this Crock-Pot that was developed in America called the Instant Pot.

Customer Experience 37

Customer Experience User Testing Customer Feedback Research Software 37