The Product Coalition

DECEMBER 17, 2023

Photo by Alexei on Pxhere A few months after I joined Twiggle as the VP of Product, the CEO gave me a list of competitors to review. It impacted everything from the depth of the underlying technology to the product itself, the go-to-market strategy, and the entire business model. It wasn’t just a random selection.

Technical Review 127

Technical Review Weak Development Team User Testing Systems Review 127

ProductPlan

MARCH 14, 2023

trillion healthcare industry , or even those already working there, it’s key to understand what makes product management in healthcare a little different from consumer tech or small business solutions. For those contemplating moving into the $4.3 It begins with what’s at stake. Who’s the customer for healthcare product managers?

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”. This trend shows no signs of slowing down.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Intercom, Inc.

FEBRUARY 9, 2021

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. With customer experience rapidly becoming a key differentiator , resulting in increased consumer loyalty, more revenue, and greater cost savings, it’s more important than ever to stand out or lose out. With empathy. “I

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

The Product Coalition

JULY 1, 2021

Technical Perspective on API Platforms Due to the technical nature of APIs, most organisations and managers immediately turn to their technologists and engineers to understand how they need to deliver an API. You need it invested in your differentiators and value creators. Originally published at [link] on June 23, 2021.

Analytic Tools 127

Analytic Tools Technical Review Software Review Customer Experience 127

The Product Coalition

FEBRUARY 24, 2021

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. The reduced technical uncertainty means PMs can focus on what matters most to them: identifying the right customer problems and solving them the right way at the right time.

Research Software 93

Research Software Feedback Software Technical Review Software Review 93

Mixpanel

SEPTEMBER 21, 2023

Kevin Xu is an engineer-turned-product manager with experience at big tech companies like Google and Stripe. But if you’re going to build a differentiating social network, it really has to be at least a 10x or 20x differentiator. It can’t just be built on decentralized tech or made only for cat and dog pictures.

Analytic Tools 116

Analytic Tools Research Software Data Visualization Technical Review 116

The Product Coalition

MARCH 23, 2022

A Product Framework from Concept to Delivery: Part 1 Why “FE²AR” As a technology executive, I have seen my share of successful and not-as-successful products. The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article. Economic — Cheaper, Faster, Better?—?Typically,

Framework 125

Framework Reporting Tools Technical Review Systems Review 125

Product Management Unpacked

MAY 13, 2020

This approach not only gave the brand man — eventually the brand manager — ownership of a given brand, but it also allowed P&G to better differentiate the various brands in its portfolio. His new product-centric approach called for dedicated teams, focused around a particular brand, each led by a brand man.

Reporting Tools 173

Reporting Tools Research Software Technical Review User Testing 173

Andrew Chen

FEBRUARY 6, 2024

99% of startups are not differentiated on their underlying technology, and there is very little engineering risk involved. (I’m I’m ignoring deep tech and foundational AI research companies, for the sake of this conversation). Hmm… If you find yourself at this moment, then you are already in a bad place.

User Testing 105

User Testing Research Software Feedback Software Startups 105

The Product Coalition

JUNE 14, 2020

Lessons from big money tech failures An opinionated analysis of why some hyped products failed Last year, I did a talk, as part of orienting a team of automotive executives in modern way of iterative working, challenging the prevailing belief that perfect pre-planning backed by big money will always be a clear winner. Microsoft writes off $7.6

Technical Review 78

Technical Review Marketing Data Visualization Analytic Tools 78

Roman Pichler

MARCH 14, 2023

As new technologies emerge, as competitors offer new products or update existing ones, and as users’ needs evolve, your strategy has to change in order to proactively guide the product delivery and maximise the chances of offering a successful product. You should therefore regularly review your product strategy.

Product Strategy 297

Product Strategy Strategy Vision Product Research 297

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 99

ChatGPT Data Visualization Onboarding KPIs Research Software 99

Mironov Consulting

NOVEMBER 15, 2023

  For the last 6 months, many of my discussions with product leaders have been about how to apply good product fundamentals to AI – when so much of the broader conversation is shallow or technically suspect or reduces everything to generative apps. And that they are technically feasible.   (GDPR?    PII? 

Data Visualization 76

Data Visualization Artificial Inteligence Technical Review User Testing 76

Dear Strategy

OCTOBER 15, 2018

Dear Strategy: “What are the strategies that a Tech Product Manager can use to predict competitive movements, innovations, and/or changes in business strategy?”. . With that said, what makes this question a little bit different is that the subject here has specifically to do with the technology space. Let’s take a look at an example….

Technical Review 53

Technical Review Technology Strategy User Testing 53

The Product Coalition

FEBRUARY 22, 2023

Running an NFT business can also be easier for those not accustomed to deeper technological nuances of Web3, and they can learn them through experience. All it takes to succeed here is a pinch of creativity, a pinch of utilities, and a touch of uniqueness that will be the differentiating factor.

Research Software 125

Research Software Technical Review Customer Experience User Testing 125

Mind the Product

NOVEMBER 14, 2017

Do product companies conduct due diligence to understand their channel partners before seeking alignment? A review of a channel partner’s core competencies should give you an idea about their capabilities in the areas of technology, operations and business model. Core Competencies and Innovation.

Technical Review 75

Technical Review Systems Review Analytic Tools Research Software 75

The Product Coalition

AUGUST 23, 2023

Fairphone has already launched several models and continues to drive its purposeful mission, creating waves in the tech industry and among conscious consumers with over 400,000 phones sold in a hyper-competitive market. A product without a distinct purpose may blend in with the competition and fail to stand out.

Weak Development Team 137

Weak Development Team Customer Experience Technical Review Customer Feedback 137

ProductPlan

NOVEMBER 10, 2020

Fluency in eCommerce tech. The overall user experience of an eCommerce website or app consists of many technological components. If something goes wrong, the product manager needs to be able to grasp the underlying technical problem—to know how to get it fixed quickly. 5 Skills for an Outstanding eCommerce Product Manager.

Research Software 97

Research Software Feedback Software Reporting Tools Technical Review 97

The Product Coalition

MARCH 23, 2022

I apply this lens to a startup that develops solutions in the health-tech market. Background, Criteria, and Decisions The following section describes a health-tech company “ZB Enterprise”, the considerations and culminating decisions. Technological considerations must include the collection and use of data.

Startups 134

Startups Fractional CTO Technical Review Software Review 134

ProductPlan

JUNE 1, 2023

They could be inspired by new technology, a new business model gaining traction, or a competitor’s differentiating capabilities. They bypass ROI calculations, due diligence, prioritization exercises, and customer validation. This comes regardless of any existing customer problems to be solved.

User Testing 93

User Testing User Friction Development Team Review Reporting Tools 93

Roman Pichler

OCTOBER 2, 2018

If you are not sure which time box is right for you, then start with one month and hold weekly review meetings where you assess the progress and decide if and how to continue. The world doesn’t stand still; markets and technologies change; new competitors emerge. Continuous Strategizing. What would help your product perform well?

Product Strategy 242

Product Strategy Product Research Strategy Technical Review 242

Intercom, Inc.

DECEMBER 2, 2019

In a similar vein, 70% of end users say they feel more loyal to companies that provide support in their native language; there’s also massive upside to doing so if you consider another survey which found that 67% of customers are willing to switch brands due to a poor customer experience. What’s causing the disconnect?

Customer Experience 209

Customer Experience Research Software User Testing Technical Review 209

Userpilot

DECEMBER 8, 2022

SaaS companies often struggle to identify user problems worth solving, differentiate their products, and get the pricing right. Make sure your MVP is technically sound enough to do the intended job. If the target market is very saturated, it may be difficult to stand out from the crowd, so differentiation is another hurdle to tackle.

Feedback Software 98

Feedback Software Research Software User Testing Analytic Tools 98

Innovatemap

JUNE 23, 2020

Sherry and Barton focus on keeping those clinic providers up and running with the proper technology and tools they need to meet patient demands. The Technical Task. There were many technical solutions needed for what a user might find to be a simple task. This speaks to our philosophy of our tech stack.

Technical Review 52

Technical Review Customer Experience Healthcare Systems Review 52

Intercom, Inc.

DECEMBER 1, 2021

At Intercom, our tech stack is critical to ensuring consistency in our written communication: Templates/snippets : your “what good looks like” templates/snippets should be accessible to all sellers, ideally within their email composer. High-quality emails are a differentiator. E nable with tools. M etrics that matter.

Framework 118

Framework Weak Development Team Technical Review Feedback Software 118

Roman Pichler

AUGUST 15, 2023

As your product develops and grows, and as the market and technologies evolve, you must adapt the product strategy. Asking the four questions below will help you with this, as I discuss in greater detail in the article Tips for Effective Product Strategy Reviews. Competition: Is your product still sufficiently differentiated ?

Product Strategy 226

Product Strategy Strategy Research Software Customer Experience 226

Mixpanel

NOVEMBER 15, 2021

Today, we announced a $200M Series C investment from Bain Capital Tech Opportunities, marking a transformative period for us. We’ve arrived at this moment due to the collective vision, effort, and trust of each and every employee, customer, and partner we’ve been lucky enough to have on our team.

Analytic Tools 144

Analytic Tools Data Visualization Customer Experience Product Research 144

BrainMates

NOVEMBER 1, 2021

Most companies are in reality reviewing and failing several orders of magnitude less ideas than this. A wifi-enabled juice dispenser that pressed juice from single-serve packets – it is an example of a technology solution in search of a problem. Failure Point #3 – No clear differentiation in the market.

Weak Development Team 105

Weak Development Team Product Research Development Research Software 105

Innovatemap

JUNE 9, 2020

Sherry and Bart focus on keeping those clinic providers up and running with the proper technology and tools they need to meet patient demands. The Technical Task. There were many technical solutions needed for what might appear to be a simple task. This speaks to our philosophy of our tech stack. We build what we have to.

Technical Review 52

Technical Review Fractional CTO Systems Review Healthcare 52

Valerian Tech

MAY 30, 2023

By leveraging data analytics, e-commerce companies can optimize shipping methods, reduce delivery times, and minimize errors, resulting in improved customer experiences, positive reviews, and increased customer loyalty. Competing and Differentiating in the Market In a crowded e-commerce market, standing out from competitors is crucial.

Data Visualization 52

Data Visualization Analytic Tools Fractional CTO CTO Coach 52

Userpilot

DECEMBER 13, 2023

A robust UX strategy is also a valuable differentiator helping you stand out in competitive markets. Consequently, it can differentiate your product in the market and give you an edge over competitors. Developers/engineers – help to validate the technical viability of the UX strategy and implement it.

Research Software 96

Research Software Analytic Tools Feedback Software User Testing 96

Mironov Consulting

MARCH 9, 2024

  (And we’ll be speaking the language of money , not technical processes.) But this crude method can help us differentiate ¥24M from  ¥60M, create some daylight between A$ 50k and A$700k, sort 2 lakh tickets from 80 lakh tickets.    Tests with first-time users show an average 8.5 hours to install. 

User Testing 59

User Testing Reporting Tools Customer Experience Technical Review 59

PMLesson's Ace the PM Interview

APRIL 6, 2020

Given how new and versatile the role is, product marketing management is also probably the least standardized role in tech companies, which makes the process of becoming a PMM quite obtuse and vague. The part that makes product marketing management different from other marketing roles is the technical (aka “product”) piece to the equation.

Product Marketing 78

Product Marketing Technical Review User Testing Marketing 78

Userpilot

APRIL 8, 2022

They worked with many tech companies and were funded $50k from the first round of investors to build the MVP and find Product-Market fit. Going global was difficult for Prowly, but after a year and a half, they found that their differentiating factor was catering to SMBs rather than enterprises. Here’s a review of how they did that.

User Testing 98

User Testing Feedback Software Research Software Product Marketing 98

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See  Clients own the IP and provide much of the technical direction.   A glance at a tech company’s website immediately tells me which kind they are.  

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

The Product Coalition

JULY 8, 2019

It’s a complex technology, but the idea is very simple. Blockchain is the underlying technology that allows the existence of Bitcoin, for example. There is probably no other technology that causes that much buzz, along with Artificial Intelligence. These disruptive technologies have become synonymous with “innovation”.

Technical Review 60

Technical Review Artificial Inteligence Systems Review Data Visualization 60