Mind the Product

JANUARY 31, 2020

Looking for a car to buy online should be stress-free (Image: Shutterstock). All these things bring the user more quickly to the “Aha! That’s my next car” moment without them having to search over and over. Kill Dead Ends.

Customer Experience 155

Customer Experience User Testing Research Software Finance 155

Intercom, Inc.

AUGUST 22, 2018

It’s an image of the future that we first get exposed to when we were kids watching sci-fi. Richard Stallman created the first free operating system, GNU. The next big thing more often than not is a distraction. They always seem like a disappointment. The flying car is perhaps the most telling example of the next big thing.

Analytic Tools 151

Analytic Tools Data Visualization Banking Customer Experience 151

UX Studio: Product Management

DECEMBER 7, 2020

To find a way to increase the ratio of paying users, Antoine also asked participants what difference they saw between the free and premium plans, in terms of value. Looks childish, not professional, not serious” “Is it for kids?” Looks cartoonish, I think it’s for kids.”. Also, he questioned them about their willingness to pay.

Feedback Software 105

Feedback Software Research Software User Testing Product Research 105

Userpilot

OCTOBER 8, 2021

But there is a new kid on the block… What is product-led growth? Freemium-based pricing: SaaS products that focus on product marketing often use a freemium model , allowing their customers to experience value through free trials without having to pay immediately. That means fewer distractions for your customers.

Analytic Tools 97

Analytic Tools Research Software Data Visualization Product Research 97

Gainsight

MAY 3, 2020

If you are not interested in the specific session you are in, feel free to visit a sponsor, watch some puppies or network as you would at a live conference. . Set-up distractions for your children. A good two-hour movie is another way to buy you some time with the kids. Lastly, avoid multi-tasking during the sessions.

Research Software 52

Research Software Customer Experience Travel Webinar 52

Agile Velocity

APRIL 16, 2020

Instead the check-in is a way to acknowledge that we bring our whole selves to work: emotions, thoughts, distractions, physical states, and more. kids at home and need attention….). Meeting-Free Zones – Blocked out time that can’t be scheduled by others. Kids and domestic partners will wander past in the background.

Leadership 64

Leadership Reporting Tools Feedback Software Technical Review 64

Mironov Consulting

AUGUST 23, 2018

I’m not throwing stones: being an exec at enterprise software companies is brutal and ADHD-inducing — but as the product leaders at the big kid’s table, we need to understand how our peers think. Perhaps we have free access to all end users, but will alert sales teams or do joint calls with buyers and decision-makers.

Customer Experience 110

Customer Experience User Testing Customer Feedback Product Research 110

The Product Guy

MAY 21, 2018

It has also helped me see the line between priorities and distractions more clearly when it comes to evaluate specific product opportunities or features – I feel more comfortable and confident saying no to features that do not contribute to achieving the goals. “I I need a cup of coffee” sounds like a need.

User Friction 104

User Friction Customer Experience Vision Technical Review 104

Andrew Chen

JANUARY 15, 2024

The app then sync’d it all to a bunch of Markdown files in a Dropbox, so that I could work on it from multiple locations You write on a computer, and your computer is very distracting. Distraction free devices and treating yourself like a kid. So what do you do?

Books 66

Books User Testing Research Software Customer Experience 66

Intercom, Inc.

FEBRUARY 23, 2022

We’re looking for a distraction from our own minds. You can’t think of what to do when you’re in the middle of this need for distraction. Let’s just say, because this is such a classic example: if your kid’s unhappy, you’re going to be unhappy. Or you could call it wellbeing habits.

Reporting Tools 118

Reporting Tools Research Software Technical Review Product Research 118

UX Studio

SEPTEMBER 20, 2023

One question that intrigued us is: How can we design for calmness in a world full of distractions? And I got really interested in the fact that people just started to seem constantly distracted with their laptops in classroom settings. What we found is that as humans we find ways to accommodate for our distracted colleagues.

Research Software 75

Research Software Feedback Software User Testing Product Research 75

Intercom, Inc.

APRIL 12, 2018

You’re free from distraction. I also have a much more flexible schedule, which means more time with my kids and my family. A lot of us have families and are involved in school and sports with our kids. Other people get distracted by the sunshine, or the backyard, or the TV, so we try to screen those folks out.

Feedback Software 215

Feedback Software Analytic Tools Research Software Reporting Tools 215

ProductCraft

AUGUST 14, 2018

And here’s what happened – “Free! Get your free subscription to Wall Street Journal!” Because what I started realizing was that distraction, number one isn’t new, that Socrates and Plato talked about this tendency that human beings have to do things against their better interest. You’re subscribed. So this is nothing new.

Research Software 66

Research Software Product Research User Testing Customer Experience 66

Userpilot

SEPTEMBER 4, 2023

Register here for FREE! Register here for FREE to hear what secrets she spills! Rather than compete directly with existing circuses catering to kids, Cirque targeted adult and corporate entertainment segments willing to pay much more. ” Register today here for free ! Provide sufficient training and incentives.

Analytic Tools 71

Analytic Tools Data Visualization Feedback Software User Testing 71

The Product Coalition

FEBRUARY 26, 2022

But to a degree, your ability to manage distractions are within your own control. Frameworks can’t save you I believe one technique we’ve evolved to escape this tyranny of distractions and a lack of autonomy was to add credibility to the product management role through self-improvement, with a big focus on strategy and management concepts.

User Testing 173

User Testing Weak Development Team Customer Experience Customer Feedback 173

Userpilot

SEPTEMBER 4, 2023

Register here for FREE! Register here for FREE to hear what secrets she spills! Rather than compete directly with existing circuses catering to kids, Cirque targeted adult and corporate entertainment segments willing to pay much more. " Register today here for free ! This breaks the traditional value-cost tradeoff.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Business of Software Conference

JANUARY 28, 2019

Search results and then they start to think the number is important, if I won’t get it I will get fired or will be in trouble and you start that sort of think all of which is distracting because it becomes about me and not about the customer. Then once you worked them out, you have to go like a little kid and go like why is it there?

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

Business of Software Conference

JANUARY 23, 2020

Being able to do things faster, without distraction, and with a goal of inbox zero makes you change your perspective on emails. In the 1970s Stanford researchers recruited 50 children between the ages of 3 and 4 and these were kids who were generally interested in drawing. The kids who had no reward 16.7% It is not gamification.

User Testing 97

User Testing Customer Experience Feedback Software Research Software 97

ProductPlan

APRIL 6, 2020

Offices can be distracting. Give yourself a lunch break, exercise breaks, and time to run essential errands or pick up your kids. The entire remote team should have a shared, standardized calendar solution that lets everyone know when you’re free or busy. Maintaining focus at home.

Strategy 82

Strategy Product Management Product Manager Roadmap 82

Andrew Chen

MARCH 18, 2019

I’m a believer in free markets, and also in thinking long-term. Or you have a content creator like Ryan, the kid that makes unboxing videos, generating $20M+ per year? This is a special investor card that lets me get my daily bubble tea fix for free. Some people say to stay off Twitter and forget the distraction.

User Testing 94

User Testing Data Visualization Customer Experience Customer Feedback 94

Business of Software Conference

JULY 28, 2020

I kid you not that’s actually a keyword out of the PCI data security standard that you have to meet if you take credit cards that is not defined. Instead we offer them things like free food because they’re always hungry. I bet we could offer them candy bars it’s sort of like free food. I have to fill this out.

Reporting Tools 69

Reporting Tools Research Software Data Visualization Banking 69

Business of Software Conference

JUNE 29, 2020

Your team is going to come to you and say I think we should give this little kid a red balloon, and you’re going to go you know what I like balloons but let’s make it blue. We screw it up when we come in and say No, I think a blue balloon is better because to the kid the red balloon and the blue balloon are both awesome.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Andrew Chen

MARCH 18, 2019

I’m a believer in free markets, and also in thinking long-term. Or you have a content creator like Ryan, the kid that makes unboxing videos, generating $20M+ per year? This is a special investor card that lets me get my daily bubble tea fix for free. Some people say to stay off Twitter and forget the distraction.

User Testing 40

User Testing Data Visualization Customer Experience Customer Feedback 40

Gainsight

MAY 18, 2020

Should the event be free or should it require a fee? Nick’s kids came up with “surprises” for him whenever we hit another thousand registrations milestone—Getting faced with a pie, eating hot chillis, wearing non-Steelers related football shirts—ouch, (I heard that one was the hardest)! Pulse Everywhere was free, Pulse is not.

Research Software 105

Research Software Feedback Software User Testing Customer Experience 105

Business of Software Conference

OCTOBER 29, 2018

Uh, you know, it’s a picture of you with your family or with your kids are doing a hobby or thing like that. Um, they go to coworking space and it’s more distracting. So you’re like hitting somebody’s anniversary or their kid’s birthday every single year. How do you work that out?

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Business of Software Conference

JUNE 19, 2020

We have an enterprise grade analytics product that is free that plugs into your billing system (Stripes or a BrainTree, whatever you’re using) and basically gives you free access to your MRR, your churn data segments, all that kind of fun stuff. Because it’s a free product, we measure our success a little bit differently.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52