The Product Coalition

DECEMBER 21, 2020

If you let yourself get carried away, it’s really, really hard to tell the difference between a good and bad one. We’ll explore how you can test and research ideas for your product, service, or business model. The result of idea validation is to develop a feasible prototype or MVP?—?both New ideas are exciting. Can it be done?

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User Testing Product Research Research Software Feedback Software 156

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. The sooner you adopt these steps, the faster you’ll see growth.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Product Innovation Educators

MARCH 8, 2021

How product managers can get their teams on the same page. Effective product managers are good communicators and can get team members aligned to meet the objectives of a product. To help us with those tools, Dr. Stefano Mastrogiacomo, a project management professor, consultant and author fascinated by human coordination, joins us. .

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Weak Development Team Research Software Product Research Construction 101

Roman Pichler

AUGUST 15, 2023

Take a productivity tools suite like Microsoft Office or Google Workspace. If I was in charge of such a portfolio, I would use an overall strategy for the entire suite and separate product strategies for the individual tools like Microsoft PowerPoint and Google Slides. Such a strategy does not provide sufficient guidance and direction.

Product Strategy 226

Product Strategy Strategy Research Software Customer Experience 226

Alchemer Mobile

NOVEMBER 9, 2022

My team is too small. Speaking up might spur a conversation around how to adjust your role to better fit your needs, or better yet, to bring in another team member to share your workload. Limited team bandwidth. The three most common challenges include: I have too many responsibilities. I don’t have enough time in my day.

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User Testing Feedback Software Technical Review Research Software 246

Usersnap

NOVEMBER 6, 2020

Did you know that technical issues are the number one reason people delete apps off their phones? More than 90% of the downloaded apps are deleted after one use. Similarly, 88% of users don’t return to a website after bad user experience. So what’s a developer to do? Don’t be that developer. That’s right!

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Feedback Software Research Software Weak Development Team UX 111

Userpilot

OCTOBER 18, 2021

How can you influence SaaS growth? To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. We cover these in detail in our guide, so read on if you want to take care of SaaS growth properly in 2021.

Analytic Tools 85

Analytic Tools Feedback Software Research Software Onboarding KPIs 85

Product Innovation Educators

MAY 31, 2021

How to align your organization and product management team with the voice of your customer. Joining us is Mark Baldino, UX product design expert and co-founder of Fuzzy Math, which designs software products for companies. Pull cross-functional teams into the research and synthesis of concepts. [10:15]

Research Software 131

Research Software Weak Development Team UX Analytic Tools 131

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. Chances are, it might have been because the team wasn’t using the hypothesis-driven approach correctly. But with so many potential ideas to pursue, how do you know which ones are worth pursuing?

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User Testing Feedback Software Product Research Research Software 141

Product Innovation Educators

OCTOBER 16, 2023

What do we know about people, systems, and contexts? 6:49] How is poor CX costly to an organization? Some companies already have UX researches who specialize in qualitative research. ” That means we didn’t do the right research. Then we need research. We care about research rigor.

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User Testing Product Research Customer Experience User Friction 104

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

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User Testing Research Software Product Research Customer Feedback 122

The Product Coalition

MAY 19, 2020

Intercept field study by UX Studio Image by UX studio Our client creates digital products to help football fans follow matches, favorite teams, news, or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. What will happen when the first users download and touch this app?

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. I started in the policy world as an economics researcher at a think tank. However, we’ve had a great team. Benn: For sure.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

UX Studio

JULY 4, 2018

Disruptive technologies such as virtual reality and augmented reality radically change how we behave and interact with our world. As a consequence, they open up interesting new territories in UX research, too. VR in UX research can serve as an individual tool to explore user needs and test complex user experiences.

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User Testing Research Software Product Research Feedback Software 73

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. But how the marketing team decides to tell your story will determine who it connects with. Take a look at how these companies position themselves: Product Onboarding Tool. Eden Bidani.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Product Innovation Educators

MAY 31, 2021

How to align your organization and product management team with the voice of your customer. Joining us is Mark Baldino, UX product design expert and co-founder of Fuzzy Math, which designs software products for companies. Pull cross-functional teams into the research and synthesis of concepts. [10:15]

Research Software 62

Research Software Weak Development Team UX Analytic Tools 62

ProductPlan

MARCH 1, 2023

Product Planning is researching, making decisions, and taking action to develop a successful product. Product management teams will have their cadence and frameworks for planning, but typically it consists of some version of annual combined with quarterly planning. What is Product Planning?

Research Software 52

Research Software Feedback Software Weak Development Team User Testing 52

Userzoom

JUNE 9, 2020

I’m in the unusual position of seeing directly (and indirectly) how hundreds of businesses’ digital departments across different industries have reacted to COVID-19, through my role as a UX research partner at UserZoom. Ugly research practices are rearing their heads. Image by Nick Bolton.

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User Testing Product Research Research Software UX 121

Mind the Product

DECEMBER 14, 2016

I product-manage multiple apps which allow store workers at retail giant Tesco to manage stock and provide an excellent customer service. Tesco store apps include all the stock control routines: deliveries, reductions, counts, waste, training, product search and so on. Multi-location and agile gaps. This baffled me at first.

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Analytic Tools Feedback Software Research Software User Testing 70

Usersnap

JULY 18, 2022

Why Should SaaS Companies Adopt Floating Action Buttons? Floating action buttons are UI controls for Android and web-based apps. A floating action button is a tool that allows users to navigate the key parts of an app or website. Usually, floating menu plugins display as a circular icon with the app’s color scheme.

Feedback Software 52

Feedback Software Research Software User Testing Customer Feedback 52

The Product Coalition

FEBRUARY 8, 2018

The 10 Thorniest Problems In Product (And The Solutions That Successful Companies Are Using To Tackle Them) As research for my upcoming fourth book, I’ve been interviewing dozens of product leaders and creators. How do product teams that are spread across geographies, time-zones and functional areas of work find alignment?

Research Software 60

Research Software Feedback Software Analytic Tools User Testing 60

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Lessons learned from scaling a team. It has been a year of extraordinary growth at Intercom.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

Userzoom

APRIL 17, 2018

We KNOW that a good UI is based on research, testing and slow, methodical improvements – not looking at a competitor’s site and saying “ooh, that’s pretty, I’ll steal that!”. How do we build an app for multiple use cases? In terms of visual design, we’ve already polished the popular apps to the moon and back!

Research Software 107

Research Software Feedback Software Analytic Tools User Testing 107

Good Product Manager

DECEMBER 16, 2018

Twas the night before product launch, when all through the team. Not a developer was coding, nor crafting a meme. Moving From On-Premises to SaaS: Product Management Implications. Companies transitioning legacy products from on-premises to software-as-a-service platforms must consider the impact on product management.

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Research Software Product launches Product Management Product Manager 68

Product Innovation Educators

JULY 17, 2023

He is frequently helping organizations succeed while also holding the role of Professor Emeritus at McMaster University and Distinguished Research Fellow at Penn State University. Some companies will retreat and cut their spending by cutting bolder long-term innovations, and we saw in the recession around 2010 that was a bad strategy.

Telecommunications 94

Telecommunications Research Software Feedback Software User Testing 94

Mixpanel

SEPTEMBER 30, 2021

Combining product analytics and user interviews for product development is not exactly a novel approach, but what I’ve found is that choosing when to employ which method, and how to make sense of all the data you get, can be the real key to success. The “flow state” of user interviews and analytics for solution-building.

Data Visualization 111

Data Visualization Analytic Tools User Testing Customer Feedback 111

UX Studio

JUNE 3, 2019

Want to know how to do it right and what kind of tools you can use instantly? You could start with really basic prototyping tools which let you add interaction with hotspots or start with paper prototypes. Look for free prototyping tools. Tools range broadly from very simple to some which provide the actual complexity of an app.

Feedback Software 94

Feedback Software Research Software User Testing Product Research 94

Product Innovation Educators

FEBRUARY 12, 2024

How product management teams can make better innovation decisions I am interviewing speakers at my favorite annual conference for product managers, the PDMA Inspire Innovation Conference. He cofounded SmartOrg, which provides software and services to support decision-making and managing uncertainty. Learn more about them at PDMA.org.

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Software Review Weak Development Team Research Software Product Research 102

Good Product Manager

DECEMBER 16, 2018

Twas the night before product launch, when all through the team. Not a developer was coding, nor crafting a meme. Moving From On-Premises to SaaS: Product Management Implications. Companies transitioning legacy products from on-premises to software-as-a-service platforms must consider the impact on product management.

Research Software 60

Research Software Product launches Product Management Product Manager 60

The Product Coalition

JANUARY 13, 2019

And since we’re living in a world where people are spending a significant amount of time on the Internet, online reviews, be it of a restaurant or of a mobile app, are particularly important. Considering the results of the above survey, chances are that more people will also download your app if it has more and positive reviews.

Feedback Software 60

Feedback Software Research Software User Testing Customer Feedback 60

Michael J. Fordham

NOVEMBER 19, 2020

He headed to the hospital and sure enough, the cardiac team said that he was close to going into cardiac arrest. Technology and software are being designed from a number of different companies and organisations to identify and track the spread of Covid-19. He was in aFib. Covid Symptom Study ).

Research Software 52

Research Software Feedback Software Data Visualization User Testing 52

UX Studio: Product Management

SEPTEMBER 16, 2021

Imagine you would like to design a new mobile app interface in Berlin. We are ready to help you with any design and research challenges you might have. . As a design studio that often works with international companies, we’ve developed a remote collaboration process that lets us work effectively with our clients. Phoenix Design.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Modus Create

NOVEMBER 17, 2020

Technology, including open source software, became integral in the effort towards social good. To get a sense of where these opportunities may lie, we asked our executive team to share five predictions on trends that will impact businesses in 2021. Digital transformation moved from being a work-in-progress to the fast track.

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Research Software Data Visualization Customer Experience User Testing 98

Nulab

APRIL 27, 2022

At the time, watching TV shows or movies online involved waiting for lengthy downloads and dealing with frequent lag from slow internet speeds. No other company was even willing to invest in the technology to support widespread instant streaming of licensed content. Both started as photo-sharing platforms.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

ProductPlan

OCTOBER 1, 2020

The goal is to help product teams “rise above the day-to-day slog and truly think through what makes a successful Product and how to make it happen.”. Software as a Service has become the predominant business model for B2B software. The 2020 edition is a virtual, one-day event. SaaStr Annual. Agile Leadership Summit.

Research Software 86

Research Software Onboarding KPIs Technical Review Agile 86

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. It might seem like a time sink at first, but thoroughly researching solutions will save you time in the long run. Gainsight PX is a complete Product Experience Platform.

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Analytic Tools Data Visualization Feedback Software Research Software 45