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How to Use Customer Feedback as a Sales Tool

The Product Coalition

We’ve all heard the term “ customer-centric ” in the context of running a successful business, but what does it really mean? From one perspective, it’s about creating value for customers, delivering an effective product at a good price. This is where customer feedback for sales comes into play. No ifs, no buts.

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Strategic Roadmap Template

The Product Coalition

So you have done your planning and now want to communicate your roadmap to management or to the team. Here is a template that will help you not only communicate your roadmap better but also build it the right way from the get-go. They named it after the feedback I constantly gave them on their presentations.

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Four Key Product Management Lessons from a Product Manager at Mailchimp

Alchemer Mobile

What strategies do you use to prioritize your product roadmap? What have been your favorite ways to connect and get feedback from your customers? Because growth is focused on KPIs, it’s not just about boosting user numbers, it’s actually indexing on what’s going to move the metrics that are important to companies.”

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Three Key Product Management Lessons from the Founder and CEO of productLivity

Alchemer Mobile

What strategies do you use to prioritize your product roadmap? What have been your favorite ways to connect and get feedback from your customers? Sometimes I joke that we produce nothing except that we help all the pieces fit together and to run smoothly.” What tools or methodologies do you use?

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Managing Product Feedback at Scale

As with all things related to customers, there’s an art and science to effectively dealing with each of their ideas. In this eBook, we’ll show you: How to gather, prioritize, and select the best ideas from your customers and stakeholders. How to make internal feedback more effective and inclusive.

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Four Lessons from Ian Hassard, Senior Manager of Product Management at Auth0

Alchemer Mobile

What strategies do you use to prioritize your product roadmap? What have been your favorite ways to connect and get feedback from your customers? And the only way you can combat that is having your research lined up and being able to combat that with real-world data to support or disprove that.”

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Customer-Led Growth: What Is It and How To Implement a Customer-Led Strategy in SaaS?

Userpilot

Why should you adopt a customer-led growth strategy in your SaaS? Is it possible to increase user engagement by focusing on a customer-led growth strategy and hit the metrics you are hoping for? Specifically, we’ll consider: Three reasons why the customer-led growth approach is the best go-to-market strategy.

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Managing Product Feedback at Scale

As with all things related to customers, there’s an art and science to effectively dealing with each of their ideas. In this eBook, we’ll show you: How to gather, prioritize, and select the best ideas from your customers and stakeholders. How to make internal feedback more effective and inclusive.

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4 Steps to Developing Your Customer Care Strategy

The quality of a customer care strategy can make or break a company. Simply resolving a customer service issue or complaint is no longer enough— in a competitive, customer-obsessed environment, there is always room for improvement. And do all of this while reducing the ever increasing cost and complexity of customer care.