Thu.Jun 08, 2023

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Self-discovery and landing a product management internship

Mind the Product

Phani Sai Ram Munipalli left his job as an Software Engineer and is currently pursuing his Masters in Software Engineering in Silicon Valley. In this guest post, he shares his story on how to make better decisions on becoming a product manager. Read more » The post Self-discovery and landing a product management internship appeared first on Mind the Product.

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Customer Success, Jobs To Be Done (JTBD) and Quantifying Customer Value

Product Management University

Quantifying customer value can turn the “what have you done for me lately ” question into a productive conversation that results in higher renewal rates and higher sales of add-on products/services. If you’re a customer success manager, it’s a familiar scenario. The time for renewal is fast approaching on one or more accounts. That dreaded question is right around the corner.

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Event Data for SaaS: A Complete Guide with Examples

Userpilot

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. As a result, you get the key that opens the door to a treasure of product growth insights for your SaaS business.

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How Will Developments in AI Impact UXR? Researchers Weigh In

dscout People Nerds

New tools like ChatGPT will inevitably have an impact on user research. But what that will look like is up for debate.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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How to Sync Your Software and Hardware Roadmaps for Success

Gocious Blog

As increasing amounts of software are being integrated into hardware products, companies must do away with the traditional stage-gate methodology of planning, approving, and testing products and employ agile or hybrid systems instead. When such systems are in place, it is easier to align software and hardware roadmaps and follow a process that promotes success.

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Dear Strategy 134: The Strategy of Politics (From a Neutral Point of View)

Dear Strategy

On this episode of Dear Strategy, we talk about how political strategy correlates with product and business strategy, and why that can create a dangerous environment under the wrong circumstances. But don’t worry – despite the topic, no sides were taken during the recording of this podcast! If you’re interested in strategy training or coaching for your business, please visit us at Strategy Generation Company.

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When It's Worth Conducting Research with Non-Users

dscout People Nerds

Not the time to study people who aren’t your users is a big missed opportunity. Learn how and when to test the right participants.

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The Recipe for Personalization at Scale with Amplitude Audiences

Amplitude

Start your personalization journey by overcoming your data and operational challenges and rethinking your personalization approach.

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Crafty CTO - Untitled Article

Crafty CTO

John Gruber’s First Impressions of Vision Pro and VisionOS Gruber conveys the essence of the experience better than other writeups I’ve read so far. Unlike a traditional media outlet with their usual needs to drive readership, avoid p **g off Apple, appear balanced, etc., Gruber pretty much straight says what he thinks, which is useful.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Customer Journey Analytics 101: Comprehensive Guide for SaaS Companies

Userpilot

How can product and marketing teams leverage customer journey analytics to make data-driven decisions and build delightful customer experiences? This is the key question we discuss in our guide, so if you’re after the answer, let’s dive right in! TL;DR Customer journey analytics is the process of tracking user interactions at all the touchpoints in their journey.

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Customer Journey Analytics 101: Comprehensive Guide for SaaS Companies

Userpilot

How can product and marketing teams leverage customer journey analytics to make data-driven decisions and build delightful customer experiences? This is the key question we discuss in our guide, so if you’re after the answer, let’s dive right in! TL;DR Customer journey analytics is the process of tracking user interactions at all the touchpoints in their journey.