Mind the Product

JUNE 25, 2023

This week’s Sunday Rewind goes back to last year’s London #mtpcon and a talk from veteran product manager Itamar Gilad on evidence-guided product development. Read more » The post SUNDAY REWIND: From opinion-based to evidence-guided product development by Itamar Gilad appeared first on Mind the Product.

Development 136

Development Product Management Product Manager Management 136

Mironov Consulting

JUNE 25, 2023

Many of my discussions with product leaders (CPOs, VPs and others who manage teams of product folks) are about the substance of product management: portfolios, competing stakeholders, pricing & packaging, tarot cards as a revenue forecasting model.  Last week, though, in my product leadership workshop , we had an extended discussion about the core people-and-organizational obligations we have toward those who work for us.

Weak Development Team 127

Weak Development Team User Testing Customer Feedback Customer Experience 127

The Product Coalition

JUNE 25, 2023

Delivering Happiness: Zappos’ Core Values and the Power of Customer Experience Source: zappos.com We all know that giving better customer service in your business is important. We ourselves love the brands which give us better service. But when we try applying this approach to our company, somehow we couldn’t deliver it. In all companies, I worked so far, having great customer service was one of the core values, but we were not able to stand by it for long.

Customer Experience 103

Customer Experience User Testing Customer Feedback Books 103

The Product Guy

JUNE 25, 2023

AI is everywhere — get comfortable with it and leverage it NOW. Watch and learn more from product management expert, Amin Bashi.

Product Management 78

Product Management Product Manager Management Management 78

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Data Visualization

TurnKey Labs

JUNE 25, 2023

Undeniably, the sphere of offshoring has expanded rapidly since the whole gig kicked off in the late 90s. I remember when people used to think it was all about exploiting cheap labor in some far-off country. But fast-forward twenty-odd years, and the smart cookies in software development have a whole different take on it.

Software Developers 57

Software Developers Software Development Development 57

Amplitude

JUNE 25, 2023

Learn more about data analytics (DA) and why it's important in our digital world. Understand the basics of data analysis and what data tools like Amplitude gives you.

Data Visualization 52

Data Visualization Analytic Tools 52

UX Studio

JUNE 25, 2023

Design is a constantly evolving field. Staying ahead by learning from time to time can help you advance in your career, innovate, create groundbreaking solutions, and stay relevant. However, this can come with many challenges, such as keeping up with changing technologies, collaborating within teams, and meeting quality standards or all of them at the same time.

Feedback Software 51

Feedback Software ChatGPT User Testing Customer Experience 51

Amplitude

JUNE 25, 2023

Read how Analytics data led Backstage to increase user engagement and fuel business growth.

Data Visualization 52

Data Visualization Customer Feedback 52

Userpilot

JUNE 25, 2023

Which product management books do you have on your shelf (or Kindle)? Are you not sure what to add to it? Our guide introduces 23 must-reads, from timeless classics to hot-off-the-press publications that are creating waves in the market. Whether you’re a seasoned product management pro or just starting out on this thrilling journey, we’re pretty sure you’ll discover a book or two that will help you boost your product management game.

Books 95

Books Analytic Tools Data Visualization Product Research 95

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

User Testing

Userpilot

JUNE 25, 2023

Looking for a ready-to-use CSAT survey template? Collecting user feedback is a key element of any product growth strategy. After all, you can’t improve your product if you don’t even know how people feel about it. In this guide, we’ll show you how to use a CSAT survey template for all your feedback collection goals! TL;DR The customer satisfaction (CSAT) score is a metric that measures how customers feel about your product and how many satisfied customers you have across your t

Customer Satisfaction 96

Customer Satisfaction Product Research Customer Feedback Customer Experience 96

Userpilot

JUNE 25, 2023

With the right customer experience insights, you can remove the barriers that have been stunting your product growth for ages. But how exactly do you leverage the goldmine of customer experience data to grow your SaaS? In this post, we’ll take you through the ins and outs of smart product analytics and in-app surveys—so you can combine them to collect and leverage insights to cultivate product growth.

Data Visualization 93

Data Visualization Customer Feedback Analytic Tools Customer Experience 93