Thu.May 28, 2015

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How IoT Process Optimization Can Improve Customer Outcomes

TSIA

In our post “ Driving Service Efficiency in the Age of IoT ” , we highlighted the most common application for smart, connected products: service efficiency. However, this narrow focus limited the return on investment for many suppliers, leaving many to wonder what the IoT (Internet of Things) buzz was all about. The next step on the Remote Services continuum, process optimization, places more emphasis on the customer, which leads to better results for everyone.

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The Business Value of Product Management — An Object Lesson

Product Management 2.0

This post was originally published on On Product Management. As much as we may focus on the role of Product Managers in building great products, it’s equally important to focus on the role Product Management plays with other groups in the company and top-line revenue overall. This was underscored recently when a friend told me about something that happened earlier this year at her company.

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Techniques to Stimulate Innovation

Product Manager in Heels

Innovation is an area that every product manager from every organization wanted to focus on and hear more about. Trying to stimulate innovation is challenging especially when you don't have the proper resources to back or develop some of the ideas. I recently attended a meetup for the Boston Product Management Association and we talked about how to start a program like this.