Thu.Mar 23, 2023

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Product Demos: Avoiding the Trap of Telling vs. Selling

Product Management University

If you’re a pre-sales solution consultant or sales engineer, falling into the trap of telling vs selling can happen before you even know it, even though your intentions are always on the mark to start the demo. Here’s how to avoid the trap. The Difference Between Telling and Selling Demos Telling Demos The telling demo is an overview of the product section by section, a demonstration of the features in each, and an explanation of how those features work and the benefits.

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Practical tips for building credibility as a product manager

Mind the Product

Mark Bailes, Technical Product Manager shares practical tips on building credibility as a product manager based on his previous experience of working in product roles. Having joined GE HealthCare as part of the rotational Digital Technology Leadership Program, I learned how to go both broad and deep very quickly to deliver outcomes within a Read more » The post Practical tips for building credibility as a product manager appeared first on Mind the Product.

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Money Buddies: Don’t Go It Alone with Your Wallet

Nir Eyal

Now, more than ever, we have to be smart with our money. Yet navigating our personal finances and adhering to a budget can be a daunting task. However, there’s a free and fun technique that anyone can use to get back on track with their finances: getting a money buddy. The post Money Buddies: Don’t Go It Alone with Your Wallet appeared first on Nir and Far.

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Business of Software Conference USA Relocates to Raleigh NC

Business of Software Conference

We’re thrilled to announce Business of Software Conference USA is relocating to Raleigh, NC – one of the fastest growing tech clusters in the USA. BoS Conference USA will take place from 1-4 October 2023 It will be held at the Fletcher Opera Theater, Martin Marietta Center for the Performing Arts , in the heart of downtown Raleigh. It is a real life opera house!

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Top 7 Reasons For Customer Churn in SaaS and Tips to Address Them

Userpilot

What are the reasons for customer churn in SaaS? And how can customer success teams address them to ensure product growth? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. However, sometimes things don’t go as planned, and customers churn. By the end of this article, you’ll have a better understanding of the common pitfalls that lead to customer churn and how to avoid them.

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Closed-Loop Analytics for SaaS: How to Bridge the Data Gap

Userpilot

The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. Today, we’ll be focusing on closed-loop analytics and how they can help you better manage and benefit from data! TL;DR Marketing and sales teams have different goals, which is why they often have different data sources or metrics. Marketing teams may look at Google Analytics while your sales team will likely check their CRM platform.

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Why Product Strategy is More Often Reactive than Proactive

ProductPlan

Have you ever started working on a new product and felt overwhelmed with everything you could do? If so, chances are you were working without the benefit of a concrete product strategy. Product strategy helps with feeling overwhelmed because it Helps your product team see how your product contributes to your company’s goals. Helps you get the right items on your roadmap and keep the wrong items off it.

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NPS Survey Template: Best Practices and Examples

Userpilot

Looking for the best NPS survey template to personalize? Keep reading! Creating an NPS survey can be hard sometimes, but using a template simplifies the entire survey process. It saves you time, ensures consistency, and enables easy customization to fit your unique needs and branding. In this blog post, we’ll discuss different NPS survey questions and best practices to collect valuable feedback from your customer base.

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Control and Audit Remote Control Actions for Security

eG Innovations

In an article a few months ago, my colleague covered the functionality within eG Enterprise that ensures secure and traceable audit trails for both users and admins of eG Enterprise allowing automated auditing and reporting for regulatory compliance and security, see Auditing Capabilities in IT Monitoring Tools | eG Innovations. Today, I will follow from this article and cover how eG Enterprise also controls and audits the execution of Remote Control Actions and scripts.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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9 Contextual Onboarding Examples to Learn From

Userpilot

Contextual onboarding is the best way to keep users engaged with your product. But what are some contextual onboarding examples that could inspire you to implement it? In this article, we’ll cover what contextual onboarding is, why it’s important for SaaS businesses, and how successful companies have implemented it by leveraging user onboarding software.