Mind the Product

APRIL 27, 2023

How can product managers engineer engagement for their users? In this guest post, Ebenezer Diagi, Product Manager and Designer, discusses the art of flow to cultivate passion and loyalty amongst your user base. Read more » The post Engaging your users through Flow appeared first on Mind the Product.

Customer Experience 157

Customer Experience Engineering Product Management Product Manager 157

The Product Coalition

APRIL 27, 2023

Learn these 3 mindsets to stop relying on strategy frameworks and improve your strategic thinking.

Strategy 133

Strategy Product Strategy Framework Startups 133

Mind the Product

APRIL 27, 2023

In the past month we’ve looked at why it’s so difficult to be outcome-led, the ugly truths about NPS in B2B companies, what it means to build a diverse product team, and much more besides. In case you’ve missed any of it, here’s the rundown on our most-read posts in April. 3 tips to ensure Read more » The post Top product management reads in April appeared first on Mind the Product.

Product Management 168

Product Management Product Manager B2B Management 168

UserInterviews

APRIL 27, 2023

How do you know what you think you know? Reflexivity helps you better understand your role in shaping the outcomes of qualitative research.

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Data Visualization

The Product Coalition

APRIL 27, 2023

Continue reading on Product Coalition »

Startups 112

Startups 112

Mixpanel

APRIL 27, 2023

Every tool in your tech stack has two sides: what goes in and what comes out. With a tool like Mixpanel for product analytics , that includes event data (what’s happening in your product) and your team’s analysis of that data. As with any implementation, teams have to think about the “data in”—or the ingestion method to collect data and send it to Mixpanel.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Government 52

AB Tasty

APRIL 27, 2023

If your website traffic numbers aren’t as high as you may hope for, that’s no reason to give up on your conversion rate optimization (CRO) goals. By now you must have noticed that most CRO advice is tailored for high-traffic websites.

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ProductPlan

APRIL 27, 2023

What is Service Transformation? Service transformation refers to the process of expanding an organization’s focus to include new service offerings in addition to their product offering. When an organization decides to broaden their services portfolio, they not only bring more value to customers, they also open new streams of revenue outside of traditional product-generated revenue.

Data Visualization 40

Data Visualization User Testing User Friction Research Software 40

Userpilot

APRIL 27, 2023

Customer feedback is like a window into your customers’ minds. It allows you to understand their pain points, needs, and desires so that you can build better products that satisfy genuine market demands. In this article, we explore the: Most common types of feedback, Top ways to collect actionable feedback, Best practices to follow, And, leading software that’ll get the job done.

Feedback Software 80

Feedback Software User Testing Customer Feedback Analytic Tools 80

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

User Testing

Userpilot

APRIL 27, 2023

Pendo is best known for its state-of-the-art analytics features. As a product adoption platform, it also offers survey functionality to collect customer feedback. How good are Pendo surveys though? That’s the main question we discuss in the article. To be more specific, we analyze the survey functionality, look at its strengths and limitations, share Pendo’s pricing, and explore alternative tools that might do a better job than Pendo surveys.

Product Research 91

Product Research Analytic Tools Feedback Software Data Visualization 91

Userpilot

APRIL 27, 2023

In the world of software-as-a-service (SaaS), customer satisfaction is paramount to the success of any business. One metric that has become increasingly popular in measuring customer loyalty and satisfaction is the Net Promoter Score (NPS). In this complete guide to NPS SaaS, we will dive into what NPS is, how it works, and why it’s important for SaaS companies to incorporate it into their customer feedback strategies.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52