The Product Coalition

JANUARY 27, 2024

I also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment. Storage: The Backbone of Data Management Every application must store and retrieve data, whether on hard drives, solid-state drives, cloud storage, or networked systems.

Analytic Tools 137

Analytic Tools Research Software Reporting Tools Software Review 137

The Product Coalition

JUNE 11, 2023

Here are some classics on product manager hiring along with value-added commentary. Meanwhile, the product management hiring industry has apparently made a fetish out of its own formulaic interview questions which only prove that you’ve exhaustively studied the rote patterns they rely on. Plus a bonus. Writing and presentation skills.

Product Research 133

Product Research Technical Review Data Visualization Product Management 133

Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. They may experience limitations on the effectiveness of integrations with critical systems like CRM. Maligned systems and processes with Sales can mean lost opportunities for expansion revenue.

Feedback Software 52

Feedback Software Systems Review Reporting Tools Technical Review 52

The Product Coalition

OCTOBER 13, 2022

Education is the key to humans flourishing and one of the best ways to improve living standards and promote equity?—?if New models of education, based on the decentralized power and flexibility of web3, are now possible. Education is moving in the same direction towards “ed3 “. Education will be more accessible.

Feedback Software 114

Feedback Software Education Systems Review Technical Review 114

Gainsight

JULY 11, 2023

By now, you’ve heard the big news (but just in case you didn’t): Gainsight acquired the leading Customer Education Platform Northpass. What comes to mind when you think about education? Whatever the case, one thing is for sure — education has a special meaning when it comes to Customer Success.

Education 40

Education Customer Experience Certifications Software Review 40

Sachin Rekhi

AUGUST 4, 2021

For years now loyal readers have been asking me to package up my learnings on product management into a cohesive course on the subject. So in 2020, I took a survey of all the available product management courses out there. There were plenty of courses introducing product management to those new to the role.

Technical Review 166

Technical Review Onboarding KPIs User Testing Feedback Software 166

Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. We manage risk and respond instantly when things go wrong.

Software Review 118

Software Review Technical Review Systems Review Management 118

Split

APRIL 12, 2023

Value Stream Management (VSM) is a powerful tool that allows software development teams to improve their effectiveness and efficiency. In addition to the tangible benefits of increased efficiency and improved goal tracking, Value Stream Management can also have emotional benefits for team members. So what is value stream management?

Analytic Tools 97

Analytic Tools Data Visualization Systems Review Software Review 97

Product Management University

APRIL 25, 2023

Product Management Leader), a positioning statement or career objective followed by work experience, hard/soft skills, education, and other interests. Again, if eyes are on your resume, the uniqueness of the headline will cause the reviewer to slow down and take it in. Most online job applications follow this format too.

Technical Review 244

Technical Review Research Software Systems Review Customer Experience 244

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings.

Analytic Tools 88

Analytic Tools Data Visualization Research Software Reporting Tools 88

The Product Coalition

JULY 20, 2022

Prioritizing based on impact: Cities Skylines (pc/console) You are the Mayor of a town and your job is to grow the amount of citizens and manage the finances. The factories are leaving due to lack of educated workforce. What if instead you invest on more farm jobs, since they need less educated workers?

Feedback Software 126

Feedback Software Product Research Product Management Product Manager 126

ProductPlan

MARCH 14, 2023

Regardless of their scale and scope, they’re all products with production schedules, marketing plans, sales teams, logistics specialists, and—in most cases—product managers. Who’s the customer for healthcare product managers? Likewise, all four personas often need education about product capabilities, features, risks, and advantages.

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

Product Innovation Educators

JUNE 5, 2023

Understanding the roles of product managers, project managers, and product owners Today we are talking about a frequently asked question, which is how are product and project management related. He has held several roles with the Project Management Institute, including Chair and Director of the Board.

Reporting Tools 95

Reporting Tools Feedback Software Data Visualization Systems Review 95

Usersnap

FEBRUARY 23, 2022

In order to understand customer needs, get more customer feedback , and use it actionably, the rise and importance of SaaS product management within digital companies are “mooning” ??. SaaS product management is undoubtedly the engine that helps digital enterprises grow. What is SaaS Product Management? What do I mean by this?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

Product Management Unpacked

MAY 27, 2021

After nine years working as a systems engineer, applications engineer, software engineer and finally, a lead data engineer, Debashish Sasmal was ready for his next strategic move. I realized that I wanted to expand my focus into product management.”. UPMC Enterprises Provides Deep Insight Into Product Management. I was ready.”.

Healthcare 146

Healthcare Technical Review Product Management Product Manager 146

ProductPlan

DECEMBER 11, 2019

There are so many changes happening in product management as I write this, and the evolution only seems to be accelerating. With your support, we dove into the most result-driven strategies, popular frameworks, and groundbreaking leaders who changed the product management landscape. I’m excited to watch it all unfold.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

Split

MARCH 1, 2023

This is probably due to their ability to improve agility, accelerate time-to-market velocity, and increase reliability. The best feature management platforms will capture these performance issues with actionable and insightful data–including information around which flag is associated with the changes in metrics. Want to Dive Deeper?

Software Review 98

Software Review Software Developers Software Development Systems Review 98

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Too many of these educated people had no idea how to work as a collaborative team. The idea of a code review or a design review?

Technical Review 111

Technical Review Research Software Software Review Systems Review 111

The Product Guy

MAY 21, 2020

On top of those things, this is a story that shows you how that pint helped me, and how it most definitely can help you, on your path of learning and growing as a Product Manager. Rarely, they come due to professional interest alignment. I was certain I wanted to pursue Product Management, but I had not even the slightest clue how.

Product Management 187

Product Management Product Manager Management Management 187

UX Planet

JANUARY 11, 2024

If successful, there’s an interview with the product managers and maybe two more interviews. The whole effort of the application process without the position being filled because companies cannot find the right candidate with the necessary experience, due to the fact that too many junior designers apply.

UX 79

UX Certifications Systems Review Education 79

Userpilot

APRIL 22, 2024

Teams of customer success are responsible for building playbooks , managing churn , streamlining onboarding, enhancing customer experiences, driving account expansion , and gathering feedback. Providing educational content to keep users engaged and informed. Encouraging referrals and reviews to expand word-of-mouth.

Analytic Tools 73

Analytic Tools Feedback Software Research Software Customer Experience 73

UX Studio

JANUARY 7, 2019

At that time we didn’t really have an elaborate internal training system for the newcomers. well accidentally we had no heating on that day when the photo was taken)Thus started our internal training system. Back in my time, our professional education ended at this point. Product Management Course. Then you get a mentor.

Research Software 75

Research Software Feedback Software Systems Review User Testing 75

Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. Customer success manager fundamentals, by Udemy. Managing difficult customers, by ICMI.

User Testing 86

User Testing Customer Experience Customer Feedback Certifications 86

The Product Coalition

JUNE 14, 2022

We discussed how localization works at Alconost and how the company manages quality control with localization department team leads. We discussed how localization works at Alconost and how the company manages quality control with localization department team leads. Currently we have 24 managers working with over 500 translators.

Feedback Software 120

Feedback Software User Testing Systems Review Technical Review 120

Alchemer Mobile

MARCH 11, 2021

Unfortunately, app store reviews are often the only easily-accessible place (aside from social media) for customers to air their grievances. This might be why when we talk about gathering more mobile customer feedback, a lot of product managers and mobile marketers visually recoil at first. Why is this? Love Dialog. Rating prompts.

Feedback Software 173

Feedback Software User Testing Customer Feedback Customer Experience 173

Alchemer Mobile

JULY 30, 2020

As a product manager, you’re probably on the other end, watching the app user analytics roll in, wondering why shopping cart abandonment has suddenly spiked. When you have the right feedback system in place and a clear customer journey map , you can quickly prompt mobile app customers at the right time and place.

Feedback Software 182

Feedback Software User Testing Customer Feedback Analytic Tools 182

Gainsight

MARCH 12, 2024

We have the paddle (in fact, we have three paddles) built upon the insights shared by industry experts Lila Meyer , Director of Global Education Services at Gainsight, and Joel Eaton, Head of Product eLearning at Hornbill, during our New Year, New Strategies Boot Camp Series. Without that, you’ll be up a creek without a paddle.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. You’ll be able to understand how chatGPT can be a great tool for product management. What is ChatGPT?

ChatGPT 105

ChatGPT Feedback Software Artificial Inteligence Reporting Tools 105

The Product Coalition

MARCH 11, 2024

Duolingo , the gamified language learning app, has revolutionized accessibility in education. Pop-up messages showcase features like unlimited hearts and offline access, appearing strategically after users lose hearts or miss a lesson due to a lack of internet connectivity.

Research Software 105

Research Software Reporting Tools Artificial Inteligence Customer Experience 105

Userpilot

SEPTEMBER 2, 2022

Instructional design software should be used to educate people on a general topic – like corporate training, product training, or academics. Authoring tools are designed to educate people on a general topic with eLearning courses. Userpilot review on G2. “We Articulate 360 reviews on G2. Articulate 360 review on G2.

Analytic Tools 92

Analytic Tools Feedback Software Reporting Tools Software Review 92

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. New in – Best New Product Management Books in 2021. Product Management Books #1 – Continuous Discovery Habits [NEW! ].

Books 98

Books Research Software Feedback Software Analytic Tools 98

Gainsight

JANUARY 4, 2024

Customer Education is an impactful way to set up a rock-solid foundation for customer outcomes, and Popmenu has embraced this by providing an extensive resource hub for its customers. Streamlining Customer Journeys Prior to using Gainsight, Popmenu’s method for managing their Customer Success program was a series of spreadsheets.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience Webinar 52

UX Planet

JANUARY 29, 2024

Visual Ratings: Includes a star rating system for quick assessment, aiding decision-making. History of Place Purpose: Offers educational content about destinations. Hear from Travelers Purpose: Showcases community reviews and stories. Helps users manage their in-app experience. SOS Button Quick access for help.

Customer Experience 71

Customer Experience Travel Feedback Software UX 71

The Product Coalition

MARCH 8, 2023

Healthcare CIOs, responsible for maintaining data quality, face difficulty communicating the business value of IT to executives due to the use of ineffective metrics. Data integration: Integrating data from disparate systems, such as electronic health records (EHRs) and laboratory systems, can be difficult and time-consuming.

Healthcare 78

Healthcare Data Visualization Research Software Systems Review 78

Userpilot

JULY 13, 2022

Do you follow any product manager blogs? Would you like to discover new ones that will give you valuable insights into product management ? In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Our favorite product management blogs.

Blog 92

Blog Analytic Tools Research Software Feedback Software 92

Gainsight

FEBRUARY 10, 2022

Customer Success Management. In the past, Customer Success Managers (CSMs) were tasked with preventing customer churn and increasing retention. They monitored product use, flagged any unhappy customers, and ran Quarterly Business Reviews (QBRs) to maintain the current customer base. Today, CSMs are responsible for so much more.

Customer Experience 97

Customer Experience Onboarding KPIs Software Review Technical Review 97

Split

MARCH 10, 2023

Design and architecture of a system often plays second fiddle, if it plays at all. And no one in their right mind today would promote the BDUF (big design up front) model as the be-all and end-all of creating a modern, high-performance, highly available and fault tolerant system. It’s important to take your medicine of system design.

Software Review 98

Software Review Systems Review Data Visualization Document 98