Userpilot

FEBRUARY 15, 2023

TL;DR A product tour demonstrates to your customers exactly how to use your product’s features. Different SaaS organizations have different methods of building product tours and driving toward customer success. After a survey and welcome screen, a modal is launched setting users off on the right track. Let’s do it!

Feedback Software 86

Feedback Software Analytic Tools Onboarding KPIs User Testing 86

Usersnap

NOVEMBER 10, 2023

Collaboration challenges Most product teams share roadmaps with stakeholders and external users to get their feedback and input. But sharing a Powerpoint roadmap presentation is like sending a message in a bottle. It also doesn’t allow users to provide qualitative feedback or upvote features directly on the roadmap.

Presentation 52

Presentation Roadmap Data Visualization Feedback Software 52

Userpilot

DECEMBER 10, 2022

User friction is anything that prevents users from getting things done and accomplishing their goals. Too much friction kills your relationships with customers and eventually results in churn. In this article, we’ll cover: What is user friction and how it can kill your relationship with customers?

Customer Experience 89

Customer Experience User Friction User Testing Customer Feedback 89

Userpilot

OCTOBER 30, 2023

Looking for a good in-app messaging tool and wondering which one of Appcues, Chameleon, and UserGuiding is the best option for your SaaS company? There are plenty of tools for in-app messaging on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Messaging 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective In-app messaging tool and wondering if Chameleon is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Chameleon is the ideal choice for your In-app messaging needs. Looking for A Better Alternative for In-app messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 8, 2024

If your product doesn’t satisfy customer needs, its future looks bleak. You won’t be able to retain your users or convert them into paying customers. You will learn about different types of customer needs and how to identify them. You will learn about different types of customer needs and how to identify them.

Data Visualization 91

Data Visualization User Testing Customer Feedback Analytic Tools 91

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Customer satisfaction tool and wondering if Chameleon is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Chameleon is the ideal choice for your Customer satisfaction needs. Looking for A Better Alternative for Customer satisfaction?

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

NOVEMBER 20, 2022

Customer experience is so important for product growth and retention. Digitize customer experience to meet customers where they are – online. In this article, we’ll cover: What digital customer experience is and why you should do it. Important steps to digitize your customer experience.

Customer Experience 85

Customer Experience User Testing Customer Feedback Embedded Analytics 85

Userpilot

APRIL 30, 2024

TL;DR Value-based growth is a strategy that prioritizes delivering value to customers. By helping them grow, your business grows as well. The approach makes your company more customer-centric , improves customer satisfaction and retention , and gives you a competitive edge.

Feedback Software 92

Feedback Software Analytic Tools Product Research Data Visualization 92

Usersnap

FEBRUARY 4, 2022

We are going to show you how to set up your design & feedback workflow for making feedback from colleagues and customers actionable and manageable again. Because chances are little that it will fit into the workflow of your designers, developers, and customers. 8 Tips on managing feedback. 8 Tips on managing feedback.

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

Userpilot

APRIL 16, 2024

Cons of WalkMe include long contracts, an unintuitive interface , and coding knowledge for in-depth customization. WalkMe offers a quote-based pricing but users have reported $9,000/year entry-level plans. WalkMe product tours are interactive guides made up of ‘tip balloons’ that provide users with step-by-step guidance.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Lenny Rachitsky

MARCH 5, 2024

” Rajiv went further and shared a few bonus pro tips that we’ve integrated throughout the post. If you want to chat with Leo about your launch, learn more about his service here , and grab a time to chat with him here. Product Hunt users are early adopters who love to dive in and explore right away. Delayed access?

Startups 117

Startups Feedback Software Onboarding KPIs Technical Review 117

Userpilot

APRIL 12, 2022

As well as the different types and tips to get you started. A product marketing video used in SaaS is a short gif or explainer video made with the intent of helping users engage with your product’s features and shorten the learning curve. Industry leaders and expert interviews for building brand reputation and customer education.

Analytic Tools 90

Analytic Tools Embedded Analytics Data Visualization Onboarding KPIs 90

Userpilot

JANUARY 22, 2020

As more and more SaaS companies attempt to increase customer loyalty, more and more ways of measuring it are developed. In fact, 55% of companies around the world use NPS to measure customer loyalty and satisfaction. It’s since become a popular way of measuring customer satisfaction. How to improve NPS. Key takeaways.

Analytic Tools 112

Analytic Tools Feedback Software Research Software Data Visualization 112

Userpilot

SEPTEMBER 26, 2019

You should also keep it clear and to the point. Use bullet points, imagery, even embed a video. There are, however, a number of tips that can help. It speaks directly to the visitor’s pain point, ie., Secondly, because you can control when and how they receive the message.

Research Software 44

Research Software Feedback Software Embedded Analytics Webinar 44